ServiceNow Platform Governance and CoE Operations Corporate Training Program

"Edstellar's virtual ServiceNow CoE training gave our platform team the frameworks needed to build a high-performing governance function. Sixteen ServiceNow architects, administrators, and governance leads completed the three-week program. We established a formal CoE with documented standards, a change advisory board, and a demand intake process that reduced unauthorized changes by 55% and improved release success rates to 98%."

"The onsite ServiceNow Governance and CoE training by Edstellar was exactly what our IT leadership needed. Twenty platform architects and IT managers attended a four-day workshop covering CoE operating models, development standards, and platform performance management. We restructured our CoE with clear governance policies, reducing technical debt backlog by 40% and improving our ServiceNow adoption score significantly within six months."

"Edstellar's off-site ServiceNow CoE training brought together our global platform and governance teams for a five-day intensive program. We covered CoE operating models, demand management, instance architecture, and continuous improvement frameworks. The training enabled us to align our regional teams under a federated CoE model, improving platform standardization by 60% and accelerating new capability delivery timelines by 35%."

"Edstellar's IT & Technical training programs have been instrumental in strengthening our engineering teams and building future-ready capabilities. The hands-on approach, practical cloud scenarios, and expert guidance helped our teams improve technical depth, problem-solving skills, and execution across multiple projects. We're excited to extend more of these impactful programs to other business units."