Corporate BMC Remedy Training Course

Edstellar’s instructor-led BMC Remedy training course is designed to empower professionals with advanced skills in utilizing BMC Remedy. The training equips them to streamline processes and optimize IT services. Upskill professionals to navigate the BMC Remedy interface, create and manage tickets, and leverage automation features.

24 - 32 hrs
Instructor-led (On-site/Virtual)
Language
English
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BMC Remedy Training
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BMC Remedy Corporate Training Course

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Drive Team Excellence with BMC Remedy Training for Employees

Empower your teams with expert-led on-site/in-house or virtual/online BMC Remedy Training through Edstellar, a premier corporate training company for organizations globally. Our tailored BMC Remedycorporate training course equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific needs, this BMC Remedy group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

BMC Remedy is a comprehensive IT Service Management (ITSM) platform designed to streamline and optimize organizational processes. BMC Remedy is essential for organizations as it provides a centralized IT service management platform, streamlining processes and ensuring efficient incident, change, and service request management. BMC Remedy training equips professionals with the skills to navigate and leverage the BMC Remedy IT service management platform.

Edstellar's BMC Remedy Instructor-led training stands out for its unique approach. Whether conducted onsite/virtual, the course offers a tailored learning experience. Edstellar emphasizes practical applications, ensuring professionals gain hands-on experience in utilizing BMC Remedy. The customization options cater to diverse organizational needs, making Edstellar the go-to choice for professionals seeking in-depth and personalized BMC Remedy training.

Key Skills Employees Gain from BMC Remedy Training

BMC Remedy skills corporate training will enable teams to effectively apply their learnings at work.

  • Grounding Design
  • Electrical Safety
  • Grounding Standards
  • Lightning Protection
  • System Integration
  • Fault Analysis

BMC Remedy Training for Employees: Key Learning Outcomes

Edstellar’s BMC Remedy training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our BMC Remedy workshop, teams will to master essential BMC Remedy and also focus on introducing key concepts and principles related to BMC Remedy at work.


Employees who complete BMC Remedy training will be able to:

  • Implement automated incident resolution workflows, minimizing response times and enhancing service desk efficiency
  • Designed and executed streamlined change management processes, ensuring seamless transitions and minimizing service disruptions
  • Customize and optimize service request fulfillment, improving overall user satisfaction and response effectiveness
  • Utilize BMC Remedy's reporting and analytics tools to assess and enhance IT service performance and decision-making
  • Implement proactive problem-solving strategies, addressing issues before they escalate and optimizing IT service delivery

Key Benefits of the BMC Remedy Corporate Training

Attending our BMC Remedy classes tailored for corporations offers numerous advantages. Through our on-site/in-house or virtual/online BMC Remedy training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of BMC Remedy.

  • Learn advanced BMC Remedy skills, equipping yourself with practical knowledge for effective IT service management
  • Develop a comprehensive understanding of incident and change management, enhancing your organizational capabilities
  • Equip yourself with the latest tools and techniques through Edstellar's BMC Remedy training to upskill and stay ahead in the dynamic IT landscape
  • Acquire hands-on experience and apply your knowledge to streamline service request fulfillment, contributing to organizational efficiency
  • Learn to navigate BMC Remedy seamlessly and troubleshoot effectively

BMC Remedy Training Topics and Outline

Our virtual and on-premise BMC Remedy training curriculum is divided into multiple modules designed by industry experts. This BMC Remedy training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.

  1. BMC Remedy architecture
    • Understanding the components
    • How they interact
  2. Introduction to ITIL
    • Basics of ITIL
    • ITIL and BMC Remedy
  3. Overview of BMC Remedy Out of the Box Applications
  4. Incident management
    • Key features and workflow
  5. Problem management
    • Process and integration points
  6. Change management
    • Lifecycle and approvals
  7. Installing the AR System procedure and sequence
    • Pre-installation requirements
    • Installation steps
  8. What are new in BMC Remedy 9.1
    • Feature enhancements
    • User interface improvements
  9. Compatibility
    • Supported platforms and databases
    • Not supported scenarios
  10. How BMC Remedy 9.1 is different from BMC Remedy 7.6 and 8.x
    • Comparative analysis
    • Upgrade considerations
  1. Introduction to Remedy Forms
    • Types of forms
    • Form properties
  2. Database architecture
    • Relational model overview
    • How Remedy uses the database
  3. Designing and creating forms
    • Design principles
    • Building your first form
  4. Working with different fields
    • Field types
    • Field properties
  5. Working with table fields
    • Creating table fields
    • Configuring table fields
  1. Display Only and Join Forms
    • Creating display only forms
    • Designing join forms
  2. Introduction to workflow
  3. Active links
    • Creating and managing
  4. Filters
    • Setting up filters
  5. Escalations
    • Timing and triggering escalations
  6. Workflow actions as (Service) Functions
    • Implementing workflow logic
  7. Introduction to Guides
    • Creating guides
    • Using guides in workflows
  8. Approving requests, Email Engine
    • Setup and configuration
    • Process flow
  9. Use of Rule-Based Email
    • Configuring rules
    • Use cases
  10. ARDBC and AREA LDAP plugins and Web-services
    • Integrating LDAP
    • Web services setup and use
  1. Developer Studio preferences
    • Customizing the environment
  2. Create objects
    • Object types and creation
  3. Search for objects
    • Efficient searching techniques
  4. Outline feature
    • Navigating code and objects
  5. Switch perspectives
    • Using different views
  6. Change modes
    • Development and debug modes
  7. Custom and origin objects
    • Understanding the distinction
  8. Overlay options
    • Managing customizations
  1. Create Users
    • User setup and management
  2. Create Groups
    • Defining groups and memberships
  3. Create Roles
    • Role-based access control
  4. Grant permission to forms, fields, and active links
    • Permission mechanisms
  5. Set default permission in Developer Studio
    • Default permissions setup
  6. Set dynamic permission for parent groups
    • Dynamic permissions configuration
  1. Packing Lists
    • Understanding packing lists
  2. Object definition files
    • Working with definition files
  3. Application data export
    • Exporting and importing data

This Corporate Training for BMC Remedy is ideal for:

What Sets Us Apart?

BMC Remedy Corporate Training Prices

Our BMC Remedy training for enterprise teams is tailored to your specific upskilling needs. Explore transparent pricing options that fit your training budget, whether you're training a small group or a large team. Discover more about our BMC Remedy training cost and take the first step toward maximizing your team's potential.

Small Group
Large Groups

Request for a quote to know about our BMC Remedy corporate training cost and plan the training initiative for your teams. Our cost-effective BMC Remedy training pricing ensures you receive the highest value on your investment.

Request for a Quote

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your BMC Remedy training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts..

Starter Package

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

Most Popular
Growth Package

350 licenses

160 hours of training (includes VILT/In-person On-site)

Ideal for growing SMBs

Enterprise Package

900 licenses

400 hours of training (includes VILT/In-person On-site)

Designed for large corporations

Custom Package

Unlimited licenses

Unlimited duration

Designed for large corporations

View Corporate Training Packages

BMC Remedy Course Completion Certificate

Upon successful completion of the BMC Remedy training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development. This certificate validates the employees' acquired skills and serves as a powerful motivator, inspiring them to further enhance their expertise and contribute effectively to organizational success.

Target Audience for BMC Remedy Training Course

The BMC Remedy training course is ideal for IT professionals, system administrators, and service desk personnel.

The BMC Remedy training program can also be taken by professionals at various levels in the organization.

BMC Remedy training for managers

BMC Remedy training for staff

BMC Remedy training for leaders

BMC Remedy training for executives

BMC Remedy training for workers

BMC Remedy training for businesses

BMC Remedy training for beginners

BMC Remedy group training

BMC Remedy training for teams

BMC Remedy short course

Prerequisites for BMC Remedy Training

Professionals should have a basic understanding of IT service management concepts, incident and change management processes, and fundamental knowledge of organizational IT infrastructure to take the BMC Remedy training course.

Assess the Training Effectiveness

Bringing you the Best BMC Remedy Trainers in the Industry

The instructor-led BMC Remedy training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in BMC Remedy Access practices.

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Training Delivery Modes for BMC Remedy Group Training

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online BMC Remedy training for companies. This method has proven to be the most effective, outcome-oriented and well-rounded training experience to get the best training results for your teams.

Virtuval
Virtual

Instructor-led Training

Engaging and flexible online sessions delivered live, allowing professionals to connect, learn, and grow from anywhere in the world.

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On-Site
On-Site

Instructor-led Training

Customized, face-to-face learning experiences held at your organization's location, tailored to meet your team's unique needs and objectives.

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Off-Site
Off-site

Instructor-led Training

Interactive workshops and seminars conducted at external venues, offering immersive learning away from the workplace to foster team building and focus.

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