The Edstellar client experience, one partner from brief to results.
Every Edstellar account has one dedicated client success manager who plans with you, matches the right trainers and coordinates every program detail, across every team and location.
- Dedicated CSM per account
- Matched trainers
- Instructor-led programs
- 2,000+
- Countries with Edstellar delivery
- 100
- Delivery languages
- 10+
- ISO 9001:2015 and ISO 27001:2022 certified
- ISO 9001 · 27001
How Edstellar runs every training engagement, step by step.
Relevant learning starts with a clear requirement. Edstellar works with your team to connect the business need, the learning content and the delivery plan, with your client success manager beside you at every step.
Define the business and learning goals.
Share the target roles, current experience and the tasks people should perform after training. Edstellar turns these into clear learning priorities and success measures. When skill gaps are not yet clear, a training needs analysis identifies them first.
You share
- Target roles and teams
- Current experience levels
- Tasks people should perform after training
Your client success manager
- Runs the requirement conversation with your team
- Brings in a learning consultant
- Recommends a training needs analysis when gaps are unclear
You receive
- Clear learning priorities
- Agreed success measures
Adapt the program to your teams.
Edstellar adapts topics, level, examples and exercises to your working context, so practice mirrors the conversations and tasks your people handle every day.
You share
- Your working context and tools
- Real situations your people face
- Preferred delivery mode and language
Your client success manager
- Coordinates the learning consultant and trainer on tailoring
- Keeps your feedback in every revision
You receive
- A program outline fitted to your teams
- Examples and exercises from your context
Match trainers and coordinate delivery.
Edstellar matches your trainer and coordinates delivery, so your teams can focus on the learning.
You share
- Dates, locations and time zones
- Participant lists
- Your approval of the trainer profile
Your client success manager
- Matches your trainer
- Coordinates delivery
You receive
- A trainer you have approved
- A confirmed schedule for every cohort
Assess progress and plan application.
Knowledge checks, practical exercises and scenario-based tasks show what participants can do. Edstellar then helps you plan how the learning is applied at work.
You share
- Time for knowledge checks and exercises
- Participant feedback
- Priorities for applying the learning
Your client success manager
- Reviews results and feedback with you
- Helps plan application at work
- Plans the next programs with you
You receive
- A view of what participants can now do
- A plan for applying the learning at work
Your Edstellar team, one contact at the center.
Your client success manager stays with you through every step and every program on your account, and brings in Edstellar specialists when each step needs them.
- Your client success managerOne per accountDefine · Adapt · Deliver · Assess: Your single point of contact, for every program on your account
- Learning consultantsProgram designDefine · Adapt: Shape your learning priorities, then fit the program to your teams
- TrainersMatched to your programAdapt · Deliver: Tailor examples and exercises, then lead every session
- Delivery coordinatorsBehind every sessionDeliver: Run the logistics
Plan your next program with an Edstellar client success manager.
Share your goals and teams. Your client success manager takes it from there.
Edstellar delivery, handled around your teams.
In the Deliver step, Edstellar takes care of two things: the right trainer, and everything around the trainer.
Your trainer
Matched on subject, audience and goals, briefed on your adapted program, and approved by you before delivery.
- Subject expertiseMatched
- Experience with your audienceMatched
- Fit with your program goalsMatched
Illustrative
Everything around the trainer
Coordinated across every cohort and location, so your team stays focused on the learning.
- SchedulingSessions planned across locations and time zones.
- Participant registrationParticipants registered and kept informed.
- Program materialsPrepared for your adapted program.
- Venue or virtual setupRooms or online sessions ready before participants arrive.
Coordinated by your client success manager
Why organizations choose Edstellar.
A capability transformation partner with the reach, range and tools to support every program you run.
- Fit first
- Vendor-neutral recommendations
- Programs and tools chosen for your goals, not tied to one publisher.
- 77
- Training domains
- More than 2,000 instructor-led programs across 77 domains.
- 8
- Edstellar tools
- Edstellar's own tools for assessment, learning, coaching and capability tracking.
- 3
- Delivery modes
- Virtual, onsite or blended, in more than 10 languages.
More from Edstellar.
Client experience FAQs.
Who will be my point of contact at Edstellar?
A dedicated client success manager. Every Edstellar account has one, and the same person stays with you for every program on your account.
How does Edstellar match trainers to our program?
On the subject, your audience and the goals of the program. The matched trainer is then briefed on the program adapted for your teams.
Can we approve the trainer before the program starts?
Yes. The matched trainer profile is shared with you before delivery begins.
How does Edstellar adapt a program to our teams?
Edstellar fits topics, level, examples and exercises to your working context, so practice mirrors the tasks your people handle every day.
Which parts of a training program does Edstellar handle?
Scheduling, participant registration, program materials, and venue or virtual setup, coordinated by your client success manager.
Can Edstellar run programs for teams in several countries?
Yes. Edstellar delivers in 100 countries and more than 10 languages, virtually, onsite or blended.
What happens after a program ends?
Your client success manager reviews the results and participant feedback with you, helps you plan how the learning is applied at work, and plans the next program with you.
How do we start working with Edstellar?
Share your teams and goals through the form on this page. An Edstellar expert will get back to you to start the Define step. If skill gaps are not yet clear, a training needs analysis can identify them first.
Talk to an Edstellar expert.
Tell Edstellar about your teams and goals. An Edstellar expert will get back to you to start the Define step with you.
- A dedicated client success managerOne point of contact for every program on your account.
- Trainers matched to your programProfiles shared for your approval before delivery.
- Delivery wherever your teams are100 countries, 10+ languages, virtual, onsite or blended.