Bipin

ITIL 4 Trainer in Thane

PRINCE2 Foundation and Practitioner
ITIL 4

Location: Thane, India
Trainer Since: July, 2013

Trainer profile

ITIL 4 Trainer in Thane

About Bipin

Bipin is a seasoned freelance trainer with an impressive 10 years long track record facilitating training across diverse disciplines. With expertise spanning project and program management, quality management, process management, software life-cycle management, and estimation, Bipin is a true authority in the field. His credentials speak volumes, as he holds PRINCE2 accreditation from APMG UK, underscoring his commitment to excellence in project management. Furthermore, Bipin boasts the distinction of being a Lead Auditor in a range of management systems, including ISO 9001:2008, ISO 14001:2004, ISO 18001:2007, ISO 27001:2005, ISO 20000-1:2011, business continuity management system, BS25999, and ITIL.

In addition to his training prowess, Bipin has amassed a wealth of practical experience, amassing over 35 years in the Information Technology industry. His journey in this dynamic sector has encompassed the full life-cycle of software development, comprehensive project and program management, adept process management, meticulous quality management, and comprehensive engagement with the test life cycle. This extensive tenure has been primarily within mid-size multi-national companies, reflecting his adaptability and ability to thrive in complex, diverse organizational environments. Bipin's rich background and exceptional qualifications make him an invaluable resource in professional training and IT consultancy.

Bipin is a Corporate Trainer For

PRINCE2 Foundation and Practitioner

Training Since:July, 2013

ITIL 4

Training Since:December, 2013

Work Experience

Corporate Trainer
Computer and Information Technology (IT) · October, 2011 - present
Roles & Responsibilities
- Designing and developing customized training programs that align with the organization's strategic objectives and meet employees' specific needs
- Conducting interactive training sessions, using various teaching methods and multimedia tools to ensure participants remain engaged and absorb the material effectively
- Continuously assessing and evaluating participants' progress and comprehension through quizzes, assignments, and practical exercises to adapt training content as needed
- Staying abreast of industry trends, best practices, and emerging technologies to incorporate relevant and up-to-date information into training materials
- Providing constructive feedback and one-on-one coaching to employees, helping them improve their skills and apply their learning to their roles effectively
Program Manager - Quality
Computer and Information Technology (IT) · December, 2004 - October, 2011
Roles & Responsibilities
- Oversaw and directed quality assurance programs and initiatives, ensuring adherence to established quality standards and best practices
- Managed cross-functional teams of quality analysts, inspectors, and engineers, fostering collaboration and aligning team efforts toward achieving quality objectives
- Implemented continuous improvement strategies, identifying and addressing quality bottlenecks, process inefficiencies, and areas for enhancement to optimize product or service quality
- Monitored key performance metrics and generated regular reports detailing quality trends, deviations, and recommendations for corrective actions to senior management
- Played a critical role in ensuring compliance with relevant industry regulations and quality standards, working with regulatory bodies when necessary to maintain the organization's commitment to quality and safety
Manager - SEPG
Computer and Information Technology (IT) · December, 2003 - December, 2004
Roles & Responsibilities
- Played a key role in establishing and implementing the Software Engineering Process Group (SEPG) framework within the organization, defining processes and procedures to guide software development activities
- Led process improvement initiatives by analyzing existing workflows and identifying areas for enhancement, then implementing solutions to streamline processes and enhance overall efficiency
- Conducted regular process audits and assessments to ensure compliance with industry standards and quality benchmarks, providing recommendations for corrective actions when necessary
- Provided training and guidance to project teams and staff members on best practices and standardized processes, fostering a culture of continuous improvement and adherence to quality standards
- Collaborated with various stakeholders, including project managers, developers, and quality assurance teams, to align processes with project objectives and ensure seamless integration of process improvements into ongoing projects
Assistant Manager EDP
Computer and Information Technology (IT) · August, 1987 - October, 1994
Roles & Responsibilities
- Provided technical support to end-users, troubleshooting hardware, and software issues, ensuring the smooth functioning of computer systems and peripheral devices
- Maintained and updated software applications, operating systems, and databases, ensuring that all systems were up-to-date and secure
- Conducted training sessions for employees on using various software programs and tools, helping to enhance digital literacy and efficiency within the organization
- Oversaw data management activities, including data backup, storage, and security protocols, to safeguard critical information and ensure data integrity
- Managed IT equipment and hardware inventory, including procurement, maintenance, and disposal, to optimize resource allocation and budget management