
CheeNgai
Sales Leadership Trainer in Singapore
- 7 Step Sales
- Marketing Strategy and Planning
- Essential Management Skills
- Client Management
- Building Rapport with Customers
- Channel Management
- Sales Negotiation Skills
- Sales Presentation Skills
- Sales Leadership
- Closing Sales
- Automotive Sales
- Sales Techniques and Strategies
- Upselling and Cross-selling
- Marketing Mix Modeling
- Value Based Sales
- Strategic Marketing
- Handling Challenging Customers
- Customer Retention
- Customer Excellence
- Customer Centricity
- Core Sales Skills
- Consultative Selling
- Competitive Selling Skills
- B2B Marketing Strategies
- Customer Service Mindset
- Step Up to Leadership
- Leadership Decision Making
- Leading with Trust
- Leadership Essentials
- Executive Leadership
- Communicating with Tact and Diplomacy
- Advanced Leadership Communication Strategies
- Leadership for Managers
- Feedback Skills for Leaders
- Management by Objectives
- Problem Solving Skills
- Managerial Effectiveness
- Leading Effective Meetings
- Introduction to Leadership
- First Time Managers
- Introduction to Decision Making
- Influential Communication
- Building Team Synergy
- Constructive Feedback
- Creative Problem Solving
- Business Storytelling
- Managing Multiple Tasks Priorities & Deadlines
- Effective Time Task & Work Planning
- Time Management
- Team Building
- Persuasion Skills
- Negotiation Skills
- Effective Public Speaking
- Critical Thinking
- Body Language
- Active Listening
- Location
- Singapore
- Trainer Since
- October, 2019
Sales Leadership Trainer in Singapore
About CheeNgai
CheeNgai is a seasoned corporate trainer with over five years of comprehensive experience in sales and management. His expertise encompasses a wide array of skills and methodologies, including the 7-Step Sales process, Marketing Strategy and Planning, and Essential Management Skills. CheeNgai is adept at client management, building rapport with customers, and implementing effective channel management strategies.
His proficiency in sales negotiation, presentation skills, and closing techniques makes him an invaluable asset to any organization looking to enhance its sales performance. CheeNgai specializes in Automotive Sales and employs various sales techniques such as upselling and cross-selling to drive revenue growth. His understanding of Marketing Mix Modeling and value-based sales allows him to develop strategic marketing initiatives that prioritize customer needs and preferences.
In addition to his sales acumen, CheeNgai is committed to fostering a customer-centric culture through exceptional customer service and retention strategies. He emphasizes consultative and competitive selling skills, particularly in B2B marketing strategies. CheeNgai's leadership training focuses on essential decision-making and trust-building, equipping first-time managers and seasoned executives alike with the tools to lead effectively.
CheeNgai also excels in areas like effective time management, problem-solving, and communication, using techniques such as business storytelling and active listening to engage and inspire teams. His comprehensive training approach ensures that participants not only gain knowledge but also develop practical skills that lead to measurable results.
CheeNgai is a Corporate Trainer For
7 Step Sales
Training Since:November, 2020
Marketing Strategy and Planning
Training Since:November, 2020
Essential Management Skills
Training Since:November, 2020
Client Management
Training Since:November, 2020
Building Rapport with Customers
Training Since:November, 2020
Channel Management
Training Since:November, 2020
Sales Negotiation Skills
Training Since:October, 2019
Sales Presentation Skills
Training Since:November, 2020
Sales Leadership
Training Since:November, 2020
Closing Sales
Training Since:November, 2020
Automotive Sales
Training Since:November, 2020
Sales Techniques and Strategies
Training Since:November, 2020
Upselling and Cross-selling
Training Since:November, 2020
Marketing Mix Modeling
Training Since:November, 2020
Value Based Sales
Training Since:November, 2020
Strategic Marketing
Training Since:November, 2020
Handling Challenging Customers
Training Since:November, 2020
Customer Retention
Training Since:November, 2020
Customer Excellence
Training Since:November, 2020
Customer Centricity
Training Since:November, 2020
Core Sales Skills
Training Since:November, 2020
Consultative Selling
Training Since:November, 2020
Competitive Selling Skills
Training Since:November, 2020
B2B Marketing Strategies
Training Since:November, 2020
Customer Service Mindset
Training Since:November, 2020
Step Up to Leadership
Training Since:November, 2020
Leadership Decision Making
Training Since:November, 2020
Leading with Trust
Training Since:November, 2020
Leadership Essentials
Training Since:November, 2020
Executive Leadership
Training Since:November, 2020
Communicating with Tact and Diplomacy
Training Since:November, 2020
Advanced Leadership Communication Strategies
Training Since:November, 2020
Leadership for Managers
Training Since:November, 2020
Feedback Skills for Leaders
Training Since:November, 2020
Management by Objectives
Training Since:November, 2020
Problem Solving Skills
Training Since:November, 2020
Managerial Effectiveness
Training Since:November, 2020
Leading Effective Meetings
Training Since:November, 2020
Introduction to Leadership
Training Since:November, 2020
First Time Managers
Training Since:November, 2020
Introduction to Decision Making
Training Since:November, 2020
Influential Communication
Training Since:November, 2020
Building Team Synergy
Training Since:November, 2020
Constructive Feedback
Training Since:November, 2020
Creative Problem Solving
Training Since:November, 2020
Business Storytelling
Training Since:November, 2020
Managing Multiple Tasks Priorities & Deadlines
Training Since:November, 2020
Effective Time Task & Work Planning
Training Since:November, 2020
Time Management
Training Since:November, 2020
Team Building
Training Since:November, 2020
Persuasion Skills
Training Since:November, 2020
Negotiation Skills
Training Since:November, 2020
Effective Public Speaking
Training Since:November, 2020
Critical Thinking
Training Since:November, 2020
Body Language
Training Since:November, 2020
Active Listening
Training Since:November, 2020
Work Experience
Corporate Trainer
Education · November, 2020 - present
Roles & Responsibilities
- Develops and facilitates engaging training sessions that enhance employee skills and knowledge, tailored to meet the specific needs of the organization
- Evaluate the training requirements of employees through surveys, interviews, and performance assessments to ensure alignment with business goals
- Establishes and nurtures relationships with clients and stakeholders to identify business opportunities and promote training services
- Analyzes feedback and performance metrics to assess the impact of training programs, making adjustments to improve effectiveness and relevance
- Works closely with various departments to integrate training initiatives with organizational strategies, ensuring a cohesive approach to employee development and business growth
Head of Business Development
Automotive · April, 2018 - August, 2021
Roles & Responsibilities
- Developed and implemented strategic business plans to identify growth opportunities, expand market reach, and increase revenue streams
- Maintained strong relationships with key clients, partners, and stakeholders to foster long-term partnerships and ensure client satisfaction
- Coordinated campaigns, and analyzed market trends to drive business expansion and meet organizational goals
- Analyzed industry trends, competitive landscapes, and customer needs to guide decision-making and adjust business strategies accordingly
- Worked closely with product development, operations, and finance teams to align business development goals with overall company objectives and streamline processes
Business Partner
Oil and Gas · January, 2014 - March, 2018
Roles & Responsibilities
- Collaborated with business leaders to align strategic goals, ensuring that organizational objectives were fully integrated into operational plans and reflected in department priorities
- Provided data-driven insights and recommendations, contributing to executive decision-making processes, particularly in areas like resource allocation, budgeting, and performance management
- Facilitated training and development initiatives, working closely with HR to build talent pipelines, improve skill sets, and promote leadership development within the organization
- Acted as a bridge between departments, encouraging cross-functional communication and teamwork to enhance project outcomes and drive operational efficiency
- Maintained strong relationships with internal and external stakeholders, addressing their needs and ensuring their expectations were managed effectively for optimal satisfaction and engagement
Assistant General Manager
Automotive · August, 2011 - May, 2014
Roles & Responsibilities
- Oversaw daily operations to ensure all departments met organizational standards, performance goals, and customer satisfaction benchmarks
- Managed and coordinated teams across various functions, fostering collaboration and resolving conflicts to maintain a positive and productive work environment
- Developed and implemented strategic plans in alignment with senior management's vision, driving company growth and profitability
- Monitored financial performance, including budgets and expenditures, to optimize resource allocation and reduce costs where possible
- Conducted performance evaluations, identified training needs, and facilitated skill development programs to enhance team productivity and morale
Manager and Business Development
Automotive · July, 2008 - July, 2011
Roles & Responsibilities
- Conducted market research to identify growth opportunities and created comprehensive business strategies to expand market presence and enhance revenue streams
- Maintained strong relationships with key clients and partners, ensuring client satisfaction and fostering long-term collaborations that contributed to business growth
- Oversaw sales campaigns and marketing activities, aligning them with business objectives to drive sales targets and brand awareness effectively
- Monitored financial metrics, evaluated project profitability, and implemented corrective actions to meet budget targets and improve overall performance
- Collaborated with teams across departments to align on goals, streamline processes, and drive efficient project execution, ensuring that all business development efforts were well-coordinated and productive
General Manager
Automotive · July, 2004 - June, 2008
Roles & Responsibilities
- Development and implementation of business strategies to drive revenue growth and improve overall company performance
- Oversaw daily operations across various departments, ensuring efficiency, productivity, and alignment with company goals
- Managed budgets, financial planning, and cost controls, effectively allocating resources to maximize profitability
- Maintained relationships with key stakeholders, including clients, vendors, and internal teams, to foster collaboration and support business objectives
- Developed and mentored team members, promoting a positive work culture and encouraging professional growth to enhance team performance
Manger and Product Development
Automotive · August, 2002 - June, 2004
Roles & Responsibilities
- Managed the strategic planning and development of new products, aligning them with market needs, customer demands, and organizational goals to drive business growth
- Coordinated and led cross-functional teams, including engineering, marketing, and sales, to ensure smooth product launches and optimal collaboration throughout the product lifecycle
- Analyzed market trends, competitor offerings, and customer feedback to identify opportunities for product innovation and maintain a competitive edge
- Monitored project timelines, budgets, and resource allocation to ensure product development initiatives were delivered on time and within budget constraints
- Implemented quality control and compliance standards throughout the product development process, ensuring all products met industry regulations and exceeded customer expectations
Deputy Chief Editor
Wholesale and Retail Trade · February, 2000 - June, 2000
Roles & Responsibilities
- Managed daily editorial activities, ensuring that all content adhered to the publication's standards and deadlines
- Worked closely with the Chief Editor to develop editorial strategies and maintain the publication’s vision and voice
- Evaluated articles for quality, clarity, and consistency, providing constructive feedback to writers and contributing to the refinement of their work
- Directed and mentored junior editors and writers, fostering professional development and enhancing team collaboration
- Coordinated the timelines for content production, ensuring timely publication and distribution across various platforms
Skills
- Digital Marketing
- MS Office
- Customer Service
- Leadership Development
- Marketing Consulting
- Team Building
- Business Development
- Social Media
- Communication Skills
- Content Strategy
- Adaptability
- CRM
- Brand Management
- Team Management
- Problem-Solving
- Emotional Intelligence
- Strategic Thinking
- Active Listening
- Positive Attitude
Education
Singapore Institute of Management
Business Administrations
1996-1997
National University of Singapore
Japanese Studies
1982-1986
Projects
Create4Good
March 2022 - March 2022
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