
Gertrude
Managerial Developmental Program (MDP) Trainer in Nairobi
- Time Management
- Ethical Leadership
- Managerial Developmental Program (MDP)
- Presentation Skills
- Work Integrity
- Code of Conduct
- Introduction to Decision Making
- Business Ethics
- Leadership for Managers
- Location
- Nairobi, Kenya
- Trainer Since
- January, 2013
Managerial Developmental Program (MDP) Trainer in Nairobi
About Gertrude
Gertrude is a seasoned Corporate Trainer with over 11 years of experience fostering essential professional skills and leadership qualities across various corporate sectors. Her expertise spans Time Management, Ethical Leadership, and Managerial Development Programs (MDP), where she has consistently empowered teams to optimize productivity and enhance organizational effectiveness.
In her training sessions, Gertrude brings an in-depth understanding of critical areas such as Presentation Skills, Work Integrity, and Code of Conduct. She ensures that participants not only develop the technical skills required for their roles but also adopt ethical and responsible approaches to workplace challenges. Her sessions on Introduction to Decision Making provide a structured framework for managers and employees alike, enabling them to make informed choices that align with business goals while adhering to ethical standards.
Gertrude is particularly passionate about Business Ethics and Leadership for Managers. She guides emerging and experienced leaders to understand the impact of their decisions and leadership styles on team dynamics and organizational culture. Her hands-on approach combines real-world examples with engaging activities, helping participants connect theory with practical applications.
Known for her engaging and insightful training style, Gertrude creates an interactive learning environment that encourages open discussion and personal growth. She incorporates role-plays, case studies, and scenario-based learning to facilitate understanding and retention, empowering participants to return to their roles with renewed confidence and competence. Gertrude’s commitment to fostering a culture of integrity, accountability, and professional excellence makes her a valuable asset in any organizational training program aimed at cultivating effective, ethical leaders.
Gertrude is a Corporate Trainer For
Time Management
Training Since:July, 2014
Ethical Leadership
Training Since:January, 2013
Managerial Developmental Program (MDP)
Training Since:December, 2014
Presentation Skills
Training Since:July, 2013
Work Integrity
Training Since:July, 2013
Code of Conduct
Training Since:July, 2013
Introduction to Decision Making
Training Since:July, 2013
Business Ethics
Training Since:July, 2013
Leadership for Managers
Training Since:July, 2013
Work Experience
Corporate Trainer
Education · February, 2024 - present
Roles & Responsibilities
- Designs and structures training programs tailored to meet the organization’s goals and employee skill gaps, ensuring content is relevant, engaging, and up-to-date
- Conducts in-person or virtual training sessions, workshops, and seminars, employing various methods like presentations, role-playing, and interactive activities to maximize learning and engagement
- Collaborates with department heads and HR to assess the learning needs of employees, identifying areas for skill improvement and aligning training objectives accordingly
- Collects feedback and performance data from training sessions to gauge their impact, continuously refining content and methods based on participant feedback and training outcomes
- Guidance and support to employees post-training, addressing questions, reinforcing skills, and facilitating continued development through coaching and follow-ups
Principal Consultant
Consultancy · November, 2019 - present
Roles & Responsibilities
- Maintain strong relationships with clients, ensuring their needs are met and delivering tailored solutions that align with their business goals
- Guidance and strategic recommendations to clients, helping them solve complex problems and drive business transformation
- Take full ownership of project delivery, ensuring timelines, budgets, and quality standards are met while addressing any challenges that arise
- Lead and mentor consulting teams, providing coaching and fostering a collaborative environment to ensure high performance and professional growth
- Identify new opportunities for business expansion, contribute to proposal development, and support the overall growth of the consulting practice through client acquisition and retention
Manager
Manufacturing · January, 2012 - October, 2019
Roles & Responsibilities
- Formulated and implemented policies, strategies, and guidelines on ethics management within the company
- Spearheaded the creation of various integrity and ethics policies, such as conflict of interest, gift, witness protection, whistleblowing, and the code of conduct and ethics
- Advocated for periodic policy reviews to ensure compliance with relevant laws and regulations
- Enforced ethical and integrity-related laws by investigating complaints of misconduct and recommending appropriate actions as per company policies
- Provided strategic, professional, and technical advice to the board, management, and employees on ethics, integrity, anti-corruption laws, and compliance
Analysis and Production Officer
Consultancy · August, 2005 - December, 2011
Roles & Responsibilities
- Conducted detailed data analysis to identify trends, patterns, and anomalies, providing actionable insights for production optimization
- Coordinated with production teams to ensure the timely execution of analysis reports, influencing decision-making in production planning and process improvements
- Monitored production performance and identified areas for improvement, implementing corrective actions to optimize efficiency and reduce costs
- Managed the preparation and maintenance of production schedules, ensuring alignment with analysis reports and production goals
- Collaborated with cross-functional teams to resolve production issues by providing analytical support and recommendations based on data findings
Team Leader - Customer Advisor
Banking, Financial Services and Insurance · November, 1995 - July, 2005
Roles & Responsibilities
- Led and motivated a team of customer advisors to achieve high levels of customer satisfaction and meet organizational service targets
- Monitored daily operations, ensuring efficient handling of customer inquiries and alignment with service standards and protocols
- Provided guidance and support to team members by offering constructive feedback, conducting one-on-one coaching sessions, and fostering skill development
- Analyzed team performance metrics to identify trends, address gaps, and implement strategies to enhance productivity and customer experience
- Resolved escalated customer issues promptly and professionally, collaborating with other departments when necessary to ensure successful resolutions
Skills
- Time Management
- Life Coaching
- Leadership Development
- Ethics and Integrity
- Problem Solving
- Critical Thinking
- Public Speaking
- Strategic Thinking
- Active Listening
- Decision-Making
- Customer Analysis
- Data Analysis
- Presentation Skills
- Change Management
Education
Kenyatta University
Education (Arts)
1990-1994
University of Nairobi
Strategic Management
2003-2007
Projects
Customer Satisfaction
April 2016 - August 2016
Ethics Riss Assessment
January 2017 - June 2017
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