
Irfan
Business Communication Trainer in Ahmedabad
- Business Communication Skills
- Location
- Ahmedabad, India
- Trainer Since
- January, 2014
Business Communication Trainer in Ahmedabad
About Irfan
Irfan is a renowned public speaker, trainer, and counselor with over 20 years of experience in corporate training, management, operations, and sales. He has worked with reputed organizations such as Reliance Industries, wholesale and retail customers, retail, pharmaceutical, manufacturing, entertainment, consumer electronics, and home appliances.
Individuals and corporations highly appreciate Irfan's sessions on TTT - Train The Trainer (or Train the Teacher). He has conducted over 100 TTT sessions for corporations. Additionally, Irfan has also done a few individual TTT sessions.
Irfan is a Corporate Trainer For
Business Communication Skills
Training Since:January, 2014
Work Experience
Corporate Trainer
Education · January, 2014 - present
Roles & Responsibilities
- Identified the specific training needs of employees based on their job roles and responsibilities and developed appropriate training programs to address those needs
- Created training materials, modules, and content that is engaging, interactive, and effective
- Provided new training technologies and methodologies and incorporated them into their training programs to improve their effectiveness
- Worked with other teams within the company, such as HR, Learning and Development, and Operations, to align training programs with company goals and objectives
Operations Manager
Wholesale and Retail Trade · April, 2012 - December, 2013
Roles & Responsibilities
- Operation In charge of India's biggest Metro Store ( Annual turnover 300 CR )
- Was responsible for floor management of the metro store
- Was responsible for running stores to meet the company's targets and policies
- Maximized profit while minimizing costs
- Ensured promotions were accurate and merchandised to the company's standards, the staff was fully versed on the target for the day, and excellent customer care standards were met.
- Managed three channels of metro – Traders, HoReCa & SCO
- Improved efficiencies of the team to deliver goals
- Enhanced capability of the team to make them successful in managing stock levels
- Forecasted monthly secondary & primary sales
- Tracked of competitors and informed management Vis a Vis opting for the best possible action
Corporate Trainer
Education · July, 2018 - present
Roles & Responsibilities
- Provided training on business communication and personality development
- Gathered and organized supplementary material to support structured lessons
- Performed continuous evaluations of content and planned to enhance delivery and improve the effectiveness
- Planned and executed activities to promote soft skills & practical knowledge
- Took seminars on various topics, including communication skills, leadership, goal setting, time management, ETP, stress management, memory techniques, and exam preparation
Skills
- CRM
- Store Management
- Sourcing
- Sales Operations
- Negotiation
- Customer Service
- Team Building
- Leadership
- Vendor Management
- Time Management
- Employee Engagement
Education
Bachelor of Arts
English Literature
1993-1997
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