Kaleem

Cisco Media-Sense Trainer in Raichur

Cisco Media-Sense
Cisco Certified Network Professional
Microsoft Exchange Server

Location: Raichur, India
Trainer Since: August, 2005

Trainer profile

Cisco Media-Sense Trainer in Raichur

About Kaleem

Meet Kaleem, a seasoned professional in networking and communication technologies with an impressive 18 years of experience as a trainer. Armed with certifications such as Cisco Certified Network Professional (CCNP) and expertise in Cisco Media-Sense, Kaleem stands as a formidable figure in the industry. His core focus lies in conducting training sessions encompassing standard and customized content, particularly emphasizing the integration and configuration of critical systems such as Cisco Unified Communications Manager (CUCM) 11.5, Unity-Connection 11.5, Instant Messaging and Presence (IM&P) 11.5, TelePresence, Conductor, Video Communication Server (VCS), Jabber-Video, and Gateways.

Kaleem's journey has been marked by continuous growth and contribution. His illustrious career includes a pivotal role as a Technical Trainer in the Cisco Voice Domain at HCL Bangalore, where he dedicated four years to honing the skills of more than 300 internal HCL candidates. His training expertise spans various versions of key Cisco technologies, including CUCM, Cisco Unity Connection, Presence with Jabber 3rd party client, Cisco Media-Sense, and Cisco Contact Center Express. Kaleem's commitment to knowledge transfer and skill development has undoubtedly left an indelible mark on the professionals he has trained and the organizations he has served.

Kaleem is a Corporate Trainer For

Cisco Media-Sense

Training Since:August, 2005

Cisco Certified Network Professional

Training Since:December, 2005

Microsoft Exchange Server

Training Since:March, 2010

Work Experience

Cisco Voice Consultant & Trainer
Computer and Information Technology (IT) · August, 2005 - July, 2010
Roles & Responsibilities
- Conducted comprehensive technical training sessions for internal corporate staff and retail candidates, focusing on Cisco Voice Technology deployment and troubleshooting up to CCNA and CCNP levels
- Developed and delivered training materials incorporating live practical implementations, ensuring a hands-on learning experience for participants
- Provided expertise and guidance in Cisco Voice Technology, sharing real-world scenarios and best practices to enhance the participants' understanding and problem-solving skills
- Contributed to the continuous improvement of training programs by staying updated on the latest advancements in Cisco Voice Technology and incorporating relevant updates into the curriculum
- Facilitated interactive learning sessions, encouraging active participation and collaboration among participants to foster a dynamic and engaging training environment
- Evaluated the progress and performance of participants through assessments and practical exercises, offering constructive feedback to support their professional development in the field of Cisco Voice Technology
Cisco Voice Consultant & Enterprise Trainer
Computer and Information Technology (IT) · August, 2010 - April, 2014
Roles & Responsibilities
- Conducted technical training sessions on Cisco-Voice Technology for internal HCL candidates, covering deployment and troubleshooting up to CCNP Level, incorporating live practical implementations
- Achieved a remarkable 98% positive feedback on all training sessions, indicating high satisfaction and effectiveness of the training program
- Developed and delivered training content encompassing Cisco Unified Communications Manager (CUCM) versions 8 and 9, Unity Connection versions 8 and 9, Presence versions 8 and 9, and Media-Sense Recording Solution versions 8 and 9
- Instructed candidates on the configuration and management of various Cisco voice components, including Gateways (GW), Gatekeepers (GK), and Integrated Services Digital Network (ISDN).
- Ensured a comprehensive understanding of the training material, fostering participants' deep knowledge of Cisco-Voice Technology
- Regularly updated training materials to align with the latest advancements in Cisco voice technologies, maintaining relevance and ensuring that candidates were well-prepared for real-world deployments and troubleshooting scenarios
Corporate Trainer
Education · April, 2014 - present
Roles & Responsibilities
- Deliver technical training sessions on Cisco Voice Domain, specializing in areas up to CCNP-Level, ensuring a comprehensive understanding of concepts and applications
- Conduct training sessions covering key components such as CUCM (versions 6, 7, 8, 9), Cisco Unity Connection (versions 6, 7, 8, 9), Presence (versions 6, 7, 8, 9) with Jabber 3rd party client, and Cisco Media-Sense (versions 8, 9) Call Recording solution
- Customize training content to meet technical resources' specific needs and skill levels, fostering a dynamic and engaging learning environment
- Stay abreast of industry trends and updates related to Cisco Voice technologies, ensuring that training materials are current and aligned with the latest advancements
- Provide mentorship and guidance to participants, addressing questions and concerns to enhance their proficiency in Cisco Voice technologies
- Collaborate with cross-functional teams to assess training effectiveness, gather feedback, and continuously improve training programs for optimal knowledge transfer and skill development