Natalie

Leadership for Managers Trainer in Kingston

Time Management
Self Awareness
Goal Setting
Negotiation Skills
Emotional Intelligence
Problem Solving Skills
Conflict Management
Facilitation Skills
First Time Managers
Frontline Leaders
7 Habits of Highly Effective People
Executive Leadership
Leadership for Managers
Customer Service Mindset

Location: Kingston, Jamaica
Trainer Since: May, 2010

Trainer profile

Leadership for Managers Trainer in Kingston

About Natalie

Natalie is a distinguished Corporate Trainer with over 14 years of extensive experience in enhancing organizational performance through her expertise in a wide array of essential skills. Her profound knowledge spans Time Management, Self Awareness, and Goal Setting, equipping professionals with the tools to achieve their objectives efficiently and effectively.

Natalie’s approach to training is deeply rooted in Emotional Intelligence and Conflict Management, ensuring that participants not only manage their own emotions but also navigate interpersonal challenges with confidence and empathy. Her expertise in Negotiation Skills and Problem Solving Skills is instrumental in helping teams and individuals overcome obstacles and reach mutually beneficial solutions.

A strong advocate for leadership development, Natalie excels in facilitating growth for both First Time Managers and Frontline Leaders. Her training programs emphasize the importance of Executive Leadership and Leadership for Managers, fostering a mindset that drives success and cultivates a positive organizational culture. Natalie’s deep familiarity with the 7 Habits of Highly Effective People underpins her methodology, guiding professionals towards personal and professional excellence.

In addition to her focus on leadership and personal development, Natalie brings a Customer Service Mindset to her training, ensuring that organizations deliver exceptional service and build lasting relationships with clients.

With her extensive experience and comprehensive skill set, Natalie is dedicated to empowering individuals and teams to reach their highest potential and achieve sustained success.

Natalie is a Corporate Trainer For

Time Management

Training Since:May, 2010

Self Awareness

Training Since:October, 2018

Goal Setting

Training Since:June, 2010

Negotiation Skills

Training Since:November, 2012

Emotional Intelligence

Training Since:October, 2018

Problem Solving Skills

Training Since:November, 2012

Conflict Management

Training Since:March, 2013

Facilitation Skills

Training Since:June, 2010

First Time Managers

Training Since:July, 2012

Frontline Leaders

Training Since:September, 2013

7 Habits of Highly Effective People

Training Since:October, 2018

Executive Leadership

Training Since:October, 2018

Leadership for Managers

Training Since:June, 2013

Customer Service Mindset

Training Since:July, 2013

Work Experience

Corporate Trainer
Computer and Information Technology (IT) · March, 2024 - present
Roles & Responsibilities
- Customizes training materials and programs to meet the specific needs of the organization and its employees, ensuring content is relevant and up-to-date
- Conducts engaging and interactive training sessions, workshops, and seminars to facilitate learning and skill development for employees across various departments
- Evaluations and performance metrics, making adjustments as needed to enhance learning outcomes and address any gaps
- Offers one-on-one coaching and support to employees to help them apply new skills and knowledge in their roles, and to address any challenges they may encounter
- Keeps up-to-date with industry trends, best practices, and emerging technologies to ensure training programs are innovative and aligned with organizational goals and industry standards
Senior Manager - Global Leadership Development
Computer and Information Technology (IT) · June, 2016 - April, 2024
Roles & Responsibilities
- Development and execution of global leadership programs aimed at enhancing the leadership capabilities of managers and executives across multiple regions
- Collaborated with senior leadership and HR teams to identify leadership skill gaps and created customized training solutions to address organizational needs
- Managed a global team of leadership development professionals, providing strategic direction and ensuring the effective delivery of leadership initiatives
- Monitored and evaluated the effectiveness of leadership programs through feedback, assessments, and performance data, driving continuous improvement
- Partnered with external vendors and thought leaders to incorporate the latest leadership trends, tools, and methodologies into the development programs
Human Resources & Training Manager
Computer and Information Technology (IT) · May, 2015 - June, 2016
Roles & Responsibilities
- Managed and coordinated the recruitment, selection, and onboarding processes to ensure the smooth integration of new employees into the organization
- Developed and implemented training programs to enhance employee skills, boost performance, and ensure alignment with company objectives
- Administered compensation, benefits, and performance management systems, fostering employee engagement and satisfaction
- Ensured compliance with labor laws and regulations, while handling employee relations and resolving workplace conflicts effectively
- Collaborated with department heads to identify training needs and assess the effectiveness of training initiatives for continuous improvement
Global Learning and Development Specialist
Computer and Information Technology (IT) · November, 2012 - August, 2014
Roles & Responsibilities
- Designed and implemented global learning strategies and development programs to align with the organization's business goals and growth objectives
- Assessed training needs across different regions and departments, ensuring the creation of customized training modules that addressed diverse employee skill levels
- Collaborated with cross-functional teams and subject matter experts to develop, deliver, and evaluate training content, utilizing various learning platforms and technologies
- Monitored the effectiveness of training initiatives through performance metrics, feedback surveys, and ongoing evaluations, ensuring continuous improvement of learning solutions
- Coordinated leadership development programs to foster talent growth and retention across international locations
Learning and Development Coordinator
Computer and Information Technology (IT) · September, 2004 - February, 2009
Roles & Responsibilities
- Designed and executed training programs aligned with organizational goals and employee needs, ensuring that the content met industry standards and company requirements
- Managed training sessions, workshops, and seminars, including scheduling, venue arrangements, and resource allocation
- Assessed the impact of training programs through feedback surveys, performance metrics, and other evaluation tools to ensure continuous improvement and effectiveness
- Maintained training materials, manuals, and resources, ensuring they were up-to-date and relevant to current industry practices
- Providers to identify training needs, set objectives, and ensure that the programs supported the overall business strategy