Richa

Richa is a highly experienced trainer and consultant with 12 years of working experience and 7 years of training experience. She has delivered over 300 training sessions and has trained over 3,000 professionals. Richa is also an accredited trainer for various courses from Axelos, Peoplecert & SDI. In addition, her extensive experience in IT Service Management, ITSM consulting, functional tool consulting, and project management make her a valuable asset for any organization looking to improve its IT service management processes.

Richa has been involved in designing, implementing, and managing ITIL processes, SIAM processes, and tool customization with leading organizations across the industry and the globe. Her expertise in IT Service Management and ITSM consulting is a major asset for organizations looking to improve their IT service management processes and align them with industry best practices. Additionally, her experience, knowledge, and training expertise will help organizations to improve their IT service management and overall performance.