Rohit
Change Management Trainer in Pune
- PRINCE2 Foundation and Practitioner
- ITIL
- Change Management
- Operational Risk Management
- MCSE
- CCNA
- Location
- Pune, India
- Trainer Since
- June, 2012
Change Management Trainer in Pune
About Rohit
With over 12 years of rich and diverse experience in the field of corporate training, Rohit stands out as an exceptional professional known for his expertise and commitment to fostering excellence in organizational performance. His journey as a corporate trainer has been marked by a profound understanding of critical frameworks and methodologies essential for driving business success.
Rohit is a seasoned expert in PRINCE2 Foundation and Practitioner, providing invaluable insights into project management best practices. His adeptness in ITIL ensures organizations can optimize their IT service management, enhancing efficiency and service delivery. Recognizing the pivotal role of adaptability in today’s dynamic business environment, Rohit excels in Change Management, guiding teams through transitions with minimal disruption and maximum engagement.
His proficiency extends to Operational Risk Management, where he empowers organizations to identify, assess, and mitigate risks effectively, ensuring business continuity and resilience. Rohit’s technical acumen is further demonstrated through his mastery of Microsoft Certified Systems Engineer (MCSE) and Cisco Certified Network Associate (CCNA) certifications. These qualifications underline his ability to impart crucial knowledge in network management and system administration, essential for maintaining robust IT infrastructures.
Rohit’s training sessions are renowned for their interactive and impactful nature, designed to not only impart knowledge but also to inspire and motivate participants to achieve their full potential. His approach is characterized by a blend of theoretical understanding and practical application, ensuring that learners can translate concepts into actionable strategies.
In an era where continuous learning and adaptability are paramount, Rohit’s comprehensive domain knowledge and experience make him an invaluable asset to any organization seeking to enhance its capabilities and achieve sustainable growth. His dedication to excellence and his ability to inspire and educate make him a distinguished figure in the realm of corporate training.
Rohit is a Corporate Trainer For
PRINCE2 Foundation and Practitioner
Training Since:June, 2015
ITIL
Training Since:March, 2015
Change Management
Training Since:June, 2020
Operational Risk Management
Training Since:July, 2020
MCSE
Training Since:July, 2012
CCNA
Training Since:June, 2012
Work Experience
Service Operations Manager
Computer and Information Technology (IT) · February, 2010 - January, 2024
Roles & Responsibilities
- Managed and coordinated the daily operations of the service department, ensuring that all service requests and incidents were addressed promptly and efficiently
- Oversaw the performance of the service team, setting clear objectives, providing guidance, and conducting regular evaluations to maintain high standards of service delivery
- Developed and implemented operational policies and procedures to streamline processes, enhance service quality, and ensure compliance with industry regulations and company standards
- Monitored service metrics and key performance indicators (KPIs), analyzing data to identify trends, assess performance, and implement corrective actions where necessary
- Collaborated with other departments and stakeholders to resolve complex service issues, improve customer satisfaction, and drive continuous improvement initiatives across the organization
Senior Network Engineer
Computer and Information Technology (IT) · July, 2008 - February, 2010
Roles & Responsibilities
- Developed and executed comprehensive network architectures and solutions to meet organizational requirements, ensuring high performance, security, and scalability
- Oversaw the daily operations and maintenance of the network infrastructure, including routers, switches, firewalls, and other networking equipment, to ensure optimal performance and minimal downtime
- Diagnosed and resolved complex network issues, utilizing advanced tools and techniques to identify and mitigate problems, ensuring seamless network connectivity and performance
- Worked closely with IT and security teams to integrate network systems with other IT infrastructure, implementing best practices and ensuring alignment with overall IT strategy and goals
- Planned and executed network upgrades and migrations, including the deployment of new technologies and systems, to enhance network capabilities and support business growth
Field Engineer
Computer and Information Technology (IT) · December, 2004 - May, 2008
Roles & Responsibilities
- Conducted on-site technical tasks, including installation, maintenance, and repair of equipment and systems, ensuring optimal functionality and performance
- Provided technical support and troubleshooting to address and resolve issues promptly, minimizing downtime and ensuring continuous operations
- Collaborated with project managers and other team members to execute projects according to specifications, timelines, and budget constraints
- Documented all field activities, including service reports, technical findings, and recommendations, maintaining accurate and detailed records for future reference
- Trained and guided clients and end-users on the proper operation and maintenance of equipment, enhancing their understanding and ensuring long-term efficiency
Skills
- ITIL
- Team Management
- Communication
- People Management
- Team Leadership
- Teamwork
- IT Service Management
- Vendor Management
- Service-Level Agreements (SLA)
- Change Management
- IT Business Strategy
- Incident Management
- Effective Communicator
- Transport Technologies
- Windows / VMWare
- Network Technologies
- Release Management
- Event Management
- Customer Service
- Training & Development
Education
Karnataka Board
Electronics and communication
1996-1999
Projects
Various projects as a Service Manager in Sungard Availability Services
February 2010 - January 2024
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