Shriram

Business Communication Trainer in Bengaluru

PRINCE2 Foundation and Practitioner
ITIL 4 Foundation
Business Communication Skills

Location: Bengaluru, India
Trainer Since: January, 2016

Trainer profile

Business Communication Trainer in Bengaluru

About Shriram

Shriram is a professional with 17+ years of experience in Non-technical Project Management, Transition, and Operations Management in the BPO Finance & Accounts domain. He is a certified Soft skills Trainer, Corporate Trainer, and Train-the-Trainer, as well as a Financial Consultant. Throughout his career, Shriram has successfully transitioned multiple on-site projects from the USA and has gained considerable experience working in the Banking and Financial Services domain. He is currently seeking suitable assignments in Non-Technical Project Management / Transition/Operations Management with a renowned organization.

Shriram's extensive experience and diverse skillset make him a valuable asset to any organization. His expertise in Non-technical Project Management, Transition, and Operations Management, along with his experience working in the BPO Finance & Accounts domain, and his history of successfully transitioning on-site projects from the USA, make him a strong candidate for any role in Non-Technical Project Management / Transition/Operations Management. Additionally, his certifications as a Soft skills Trainer, Corporate Trainer, and Train-the-Trainer, as well as his experience as a Financial advisor/Consultant, demonstrate his ability to effectively train and advise others, adding another dimension to his skillset.

Shriram is a Corporate Trainer For

PRINCE2 Foundation and Practitioner

Training Since:January, 2016

ITIL 4 Foundation

Training Since:January, 2020

Business Communication Skills

Training Since:December, 2021

Work Experience

Project Manager
Computer and Information Technology (IT) · June, 2011 - February, 2017
Roles & Responsibilities
- Managing all aspects of Project Management i.e. Initiation & Planning, Execution, Monitoring & Completion of infrastructure projects (storage & networking) for Banking & Finance clients
- Implementing PMI Project Management and PRINCE2 methodologies for US & UK based clients; ITIL concepts for IT Service Management while maintaining projects in SAP
- Identifying potential risks, assess implications and recommending mitigation plan & their owners
- Responsible for Release Management, Team/Account Management and Resourcing Planning
- Managed an Onsite reimbursement project for a captive unit for F&A and their Operations
- Handling scorecard, KPI dashboard reporting, billing/invoicing, incentive calculation, updating incentive targets, incentive budget allocation, monthly & quarterly business review (MBR & QMR), CSAT reporting, backlog data (CSI dump), NAD report, production trackers, IT access trackers, indent reporting/classification
- Supporting BCP testing, Compliance & ASA audits and BGV process
- Preparing Voice IDs reconciliation with Voice team, ERD validation & replacement, Investment tagging initiation, SLO reporting for all LOBs and Billable HC (BHC) dashboard for all programs
- Ensuring high quality Governance i.e. periodic daily, weekly & monthly reviews and web based project management
- Ensuring high quality Governance i.e. periodic daily, weekly & monthly reviews and web based project management
Group Leader-F&A Operations
Consultancy · September, 2010 - May, 2011
Roles & Responsibilities
- Successfully transitioned Accounts Payable process from USA for a manufacturing client
- Supervising Accounts Payable Process and on time compliance of accounting standards
- Leading, mentoring & monitoring the performance of team to ensure meeting of targets
- Ensuring continuous interaction with the customer including weekly conference calls to analyze issues/challenges and addressing them in a timely and accurate manner
- Handling, reviewing & analyzing various MIS reports like SLA Report, KPI Report, AP dashboard and scorecards
Finance Associate
Banking, Financial Services and Insurance · February, 1998 - February, 1999
Roles & Responsibilities
- Prepare financial reports and statements, including balance sheets, income statements, and cash flow statements. They may also conduct financial analysis and forecasting to help the company make informed financial decisions
- Assist in developing budgets and forecasts for the company, which involves analyzing past financial performance and market trends to predict future outcomes
- Manage the company's accounts payable and accounts receivable, including processing invoices and payments, and reconciling financial statements
- Ensure that the company's internal financial controls are operating effectively, and that the organization is compliant with applicable laws and regulations
- Manage day-to-day financial operations, such as managing bank accounts, reconciling accounts, and preparing financial reports
- Identify and manage financial risks that the company faces, such as currency fluctuations or changes in interest rates
Associate - Accounts Payable
Banking, Financial Services and Insurance · January, 2002 - January, 2004
Roles & Responsibilities
- Typically responsible for managing the company's accounts payable function, which involves processing invoices and payments, reconciling financial statements, and maintaining accurate records of all transactions
- Processing invoices received from vendors, verifying that the goods or services were received, and that the prices charged are accurate
- Reconciling vendor statements and financial records, ensuring that all payments are recorded accurately, and that any discrepancies are resolved in a timely manner.
- Managing relationships with vendors, answering questions and resolving any issues that arise, and ensuring that vendors are paid in accordance with the terms of their contracts
Senior Process Associate
Computer and Information Technology (IT) · February, 2004 - April, 2006
Roles & Responsibilities
- Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements
- Reconciling processed work by verifying entries and comparing system reports to balances
- Paying employees by verifying expense reports and preparing pay checks
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
- Preparing analyses of accounts and producing monthly reports
Project Manager
Computer and Information Technology (IT) · February, 2017 - May, 2018
Roles & Responsibilities
- Managing all aspects of Project Management i.e. Initiation & Planning, Execution, Monitoring & Completion of small, medium & large scale infrastructure projects (storage & networking) with budgets over 1 million Australian dollar
- Implementing PMI Project Management methodologies / concepts while working on the project
- Responsible for Change Management, Benefits Management, Release Management and Team/ Account Management and Resourcing Planning & On-boarding