Workforce Management Platforms (UKG, Dayforce) Corporate Training
Configure and run workforce management across UKG and Dayforce with instructor-led, hands-on practice.
This workforce management training program builds hands-on skill in the areas operations and HR teams own: timekeeping, scheduling, absence and accruals, and payroll handoff across UKG and Dayforce. Every concept is practiced in guided labs, so your team leaves able to configure and support your WFM platforms confidently.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a capable workforce management team
The Edstellar WORKFORCE MANAGEMENT Capability Model
Diagnose your WFM maturity
Assess current scheduling, timekeeping, and absence practices across UKG and Dayforce, plus pain points.
Standardize configuration practices
Align your team on pay rules, approval flows, and scheduling guardrails used across both platforms.
Practice in guided configuration labs
Build schedules, timekeeping rules, absence policies, and accruals in practice tenants under guidance.
Measure hands-on readiness
Validate skill with lab reviews and a capstone that mirrors your live scheduling and payroll tasks.
Scale ownership across the team
Hand off repeatable playbooks so your team runs WFM confidently after training.
Need more than one program?Get a group quote
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Program Overview: What is Workforce Management?
Workforce Management Platforms (UKG, Dayforce) is an instructor-led program for HRIS, HR operations, and payroll teams who plan, track, and pay the hourly and shift-based workforce. Over 24 hours, participants tour both platforms and configure the tasks teams handle daily: labor structures and pay rules, timekeeping, demand-based scheduling, absence and accruals, reporting, and the payroll handoff.
Training follows a configuration-first rhythm: short concept briefings followed by guided labs in live platform environments, where participants build real setups against sample company data. Instructors coach each configuration decision, review exception handling and approval workflows exercise by exercise, and drill the audit trail every change needs. The program closes with an end-to-end capstone lab where each participant configures a full workforce scenario and defends the design choices.
Without confident WFM administration, schedules go wrong, pay rules misfire, and exceptions pile up until payroll week becomes a fire drill. This program teaches your team to configure both platforms deliberately: demand-based schedules and pay rules they can explain to an auditor. Every configuration is built hands-on, so teams return ready to run operations without calling support.
The capstone is a complete end-to-end configuration lab: from labor structures and pay rules through timekeeping, scheduling, absence policies, and the payroll handoff, built in full and defended by each participant. They return with a working configuration playbook their own rollout team can adapt.
Across 24 hours of instructor-led sessions, participants work through the configuration tasks that keep WFM operations running: setting up labor structures and pay rules, building demand-based schedules, managing exceptions and approvals, configuring absence and accrual policies, and running the payroll handoff. The program closes with a capstone lab where each participant configures an end-to-end workforce scenario and defends the design decisions.
What's Included in this Workshop for Your Enterprise Teams
- 1
WFM foundations and platform tour
Learn how UKG and Dayforce structure labor data.
- 2
Setup and configuration basics
Build labor levels, pay rules, and org structures.
- 3
Timekeeping configuration
Manage shifts, punches, and exceptions.
- 4
Scheduling and workforce planning
Build compliant, demand-based schedules.
- 5
Absence, accruals, and payroll handoff
Configure leave and connect to payroll.
- 6
Capstone configuration lab
Run a full workforce scenario end to end.
- Training delivered at any of your offices globally
- 10+ languages
- Schedule around your calendar
- Group size set along with you
- Run as one cohort or split into batches
- Instructor-led (virtual/onsite/hybrid)
- Recurring and annual options
- Trainer sourcing, matching and logistics
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Workforce Management Course Topics and Program Outline
The full 24-hour program outline, module by module.
Built by Edstellar with workforce management practitioners
Built by practitioners who configure and run UKG and Dayforce in production, shaped around your stack and use cases.
A short pre-training check maps each participant's WFM platform experience so the labs start at the right depth.
Master WFM foundations and platform setup across UKG and Dayforce with live instructor demos in practice tenants.
Configure timekeeping, scheduling, and absence policies in guided hands-on labs with instructor troubleshooting.
Deliver the capstone: a full workforce scenario configured end to end, then reviewed and signed off by the instructor.
A short pre-training assessment sets each participant's entry level, so the program starts where your team actually is. The rest is weighted toward hands-on practice: guided configuration labs and scenarios drawn from real scheduling and timekeeping work, not slides.
Delivered as
Entry level set by the assessment. Depth and schedule customized to your team.
Guided walkthrough of the platforms and key concepts with instructor checkpoints.
learna)WFM concepts: timekeeping, scheduling, and compliance
b)UKG platform navigation and key objects
c)Dayforce platform navigation and key objects
d)Labor structures and organizational models
Guided walkthrough of the platforms and key concepts with instructor checkpoints.
learna)Labor levels, jobs, and locations
b)Pay rules, pay codes, and work rule setup
c)Employee records and labor assignments
d)Approval workflows and notifications
Hands-on configuration lab in practice tenants, reviewed by the instructor.
practicea)Shift definitions and punch management
b)Exception rules and missed-punch handling
c)Overtime, rounding, and premium rules
d)Timecard approvals and manager workflows
Hands-on configuration lab in practice tenants, reviewed by the instructor.
practicea)Demand forecasting inputs and labor planning
b)Schedule generation and shift bidding
c)Compliance guardrails: rest, hours, and fairness
d)Schedule publishing and change management
Hands-on configuration lab in practice tenants, reviewed by the instructor.
applya)Absence and leave policy configuration
b)Accrual rules and balances
c)Time-off requests and approval chains
d)Payroll integration and data validation
Full build of the scenario with an instructor design review at the end.
applya)Capstone scenario and success criteria
b)Guided build: schedules, timekeeping, absence
c)Payroll handoff and reporting check
d)Design review with the instructor
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Practical outcomes your team will be able to demonstrate after the program.
Navigate UKG and Dayforce confidently
Move through the core objects, records, and workspaces of both platforms.
Set up labor structures and pay rules
Build labor levels, jobs, locations, and work rules that mirror your organization.
Configure timekeeping end to end
Manage shifts, punches, exceptions, and overtime rules with clean approvals.
Build compliant schedules
Generate demand-based schedules with rest, hours, and fairness guardrails.
Administer absence and accruals
Configure leave policies, accrual rules, and time-off approval chains.
Run the payroll handoff
Validate time data and connect it to payroll processing without errors.
Own WFM configuration end to end
Plan, configure, test, and document a full workforce scenario independently.
Teams that Benefit from this Workforce Management Platforms (UKG, Dayforce) Group Training
This program is built for the teams that plan, track, and pay the workforce daily. Content adapts to each role and experience level, so every cohort practices the workflows it owns.
Build schedules that meet demand
Give planners the skill to build demand-based schedules in UKG or Dayforce with compliance guardrails.
Workflow friction
- Spreadsheet-based scheduling
- Last-minute coverage gaps
- Inconsistent fairness practices
How the program helps
- Schedules that match demand
- Fewer compliance violations
- Faster schedule turnaround
Practice use cases
- Demand scheduling
- Shift bidding
- Schedule changes
Keep time data clean and approved
Equip timekeepers to manage punches, exceptions, and approvals accurately every pay period.
Workflow friction
- Missed punches piling up
- Manual timecard fixes
- Slow manager approvals
How the program helps
- Accurate timecards on time
- Fewer payroll corrections
- Clear exception workflows
Practice use cases
- Punch management
- Exception handling
- Timecard approvals
Run accurate payroll handoffs
Help payroll teams validate time and absence data and run clean handoffs from WFM to payroll.
Workflow friction
- Dirty time data at cutoff
- Retroactive pay adjustments
- Weak audit trails
How the program helps
- Clean payroll runs
- Fewer retroactive fixes
- Audit-ready time records
Practice use cases
- Payroll validation
- Accrual audits
- Retro processing
Own WFM platform configuration
Train HRIS staff to configure labor structures, rules, and integrations across both platforms.
Workflow friction
- Configuration backlogs
- Inconsistent rule setup
- Integration issues without owners
How the program helps
- Self-sufficient platform admin
- Faster change turnaround
- Documented configuration standards
Practice use cases
- Rule configuration
- Integration setup
- Access control
Departments are example fits. Cohorts are scoped to the roles attending.
Prerequisites: No prior UKG or Dayforce configuration experience is required. The program benefits workforce planners, timekeepers, payroll staff, and HRIS team members. Basic familiarity with scheduling or payroll processes helps but is not required; labs adapt to each cohort's platforms and use cases.
Operations to WFM platform administrator
Skills build in the order the program teaches them, mapped to the four capability levels.
A learning path that grows with workforce operations careers, from daily transactions to confident platform ownership.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Choose the format that fits your team: fully remote, at your offices, or a blend of both.
Hybrid Training
Split the program between live virtual sessions and onsite lab days. Theory and demos run online; the heavy configuration labs happen in person with the instructor.
- Virtual sessions for concepts and demos
- Onsite days for intensive lab work
- Same curriculum across both formats
- Flexible scheduling around your calendar
Onsite Training
The full program delivered at your office. The instructor works with your team in a room, with direct support during every configuration lab.
- Training at any of your offices
- Instructor beside your team in labs
- Schedule around your calendar
- Group size set along with you
Live Virtual Training
Live instructor-led sessions delivered online with the same guided labs. Participants share screens and get real-time troubleshooting help.
- Live instructor, not recorded video
- Guided labs with screen sharing
- Breakout rooms for group exercises
- Recordings available after sessions
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share your team size, preferred dates, and delivery mode in the lead form. We reply with a tailored proposal covering scope, schedule, and pricing.
Yes. A short discovery call aligns the program with your WFM platforms, roles, and the processes you want to own.
Yes. Concepts are taught platform-neutral and practiced in labs on both UKG and Dayforce, mapped to your environment.
Yes. Training can be delivered at any of your offices globally, with the instructor supporting every lab in person.
The program runs 24 hours of instructor-led sessions, typically split across multiple days or weekly sessions.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Workforce management platforms come after HR fundamentals, because scheduling, time and attendance rules follow your HR policies. With UKG or Dayforce running scheduling and time, the path moves to payroll, which uses that time data, and then to people analytics.
Why Choose Edstellar as Your Workforce Management Training Provider
Edstellar delivers instructor-led workforce management training that builds real skill across UKG and Dayforce.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Content shaped around your UKG and Dayforce setup and labor rules, mapped to the processes your team owns.
Proven Methodology
A repeatable training method: assess, configure, review. Your team follows the same rigor your operations teams expect.
Practice-Based Learning
Guided configuration labs across timekeeping, scheduling, absence, and payroll handoff, not slide lectures.
Expert Trainers
Workforce management practitioners who run UKG and Dayforce in production lead every session and lab.
Global Scale
Delivered at any of your offices worldwide, in 10+ languages, scheduled around your calendar.
Measurable Outcomes
Lab reviews and the capstone design review show exactly what your team can configure after training.
Configure Workforce Platforms With Consistent Time, Schedule, and Payroll Handoffs
Edstellar develops workforce management skills across UKG and Dayforce through practical configuration scenarios. Participants connect labor structures and pay rules with timekeeping, scheduling, absence, and accruals before preparing payroll handoffs. The final build tests whether related settings behave consistently and whether teams can explain and validate the resulting workforce records.
- Step 01
Consult
We explore timekeeping, scheduling, and payroll responsibilities, identifying gaps in labor structures, pay-rule configuration, absence balances, exception handling, and the reconciliation of handoff data.
- Step 02
Plan
We establish platform concepts and configuration foundations, develop timekeeping and demand-based scheduling, then connect absence, accruals, and payroll handoff in an end-to-end scenario.
- Step 03
Align
We align workforce systems expertise with planners, timekeepers, payroll, and HRIS staff, confirming suitable practice tenants and adjusting guidance to platform and process experience.
- Step 04
Customize
We adapt fictional shift patterns, labor structures, and leave scenarios to familiar operations, preserving configuration exceptions without accessing employee attendance records or affecting actual payroll.
- Step 05
Execute
Participants configure time and scheduling rules, test absence and accrual behavior, and prepare payroll handoffs, receiving feedback on rule consistency, exceptions, and validation evidence.
- Step 06
Evaluate
We assess the workforce configuration for coherent rules, accurate scenario outcomes, traceable payroll handoff checks, and a clear explanation of remaining exceptions and administration responsibilities.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Workforce Management Platforms (UKG, Dayforce) Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Workforce Management Training for Your Team
Tell us about your team, your WFM platforms, and your preferred dates. A training advisor will prepare a tailored proposal.