Salesforce Administrator Corporate Training
Learn to administer Salesforce with confidence in live, instructor-led guided labs.
Edstellar, a corporate training company, delivers corporate training that helps your team learn Salesforce administration. Employees configure the data model, build Flow automation, and create reports that leadership trusts.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a self-sufficient Salesforce admin team
The Edstellar CUSTOMER RELATIONSHIP MANAGEMENT Capability Model
Diagnose
We map your admin roles against Salesforce tasks to find the gaps slowing record setup, automation and reporting.
Standardize
We set shared naming, security and automation standards so every admin change follows the same clean pattern.
Practice
Guided labs build objects, flows and dashboards in a practice org until administration becomes second nature.
Measure
We assess each learner's configuration and automation skills against the module objectives and share a clear skill report.
Scale
Lab guides and admin playbooks stay with your team, so new admins can repeat the exercises and keep skills current.
Need more than one program?Get a group quote
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Program Overview: What is Salesforce Administrator?
Salesforce Administrator is Edstellar's instructor-led program for aspiring and working admins who run the Salesforce org day to day. Participants master platform foundations, data model and security, Flow automation, Sales and Service Cloud configuration, and reporting and data management. It serves teams that need admins who can be trusted with production.
Training is hands-on across 25 hours in a live Salesforce org. Participants configure users and security, model data, build Flows, set up Sales and Service Cloud features, and create reports and dashboards in guided labs. Instructors review every configuration with direct feedback on best practice and risk. The program closes with a 5-hour capstone: a complete administered org build.
Weak administration shows up everywhere: broken reports, security gaps, automations that fire twice, and users who work around the system. This program teaches admins to run the org like professionals, with clean data, governed automation, and documented change. Every task is done in a real org, so the habits stick.
The capstone is a full org build from a business scenario: security, data model, automation, Sales and Service Cloud setup, and dashboards, all documented and demoed. Participants return with a portfolio-ready org and the admin judgment to run yours with confidence.
The program moves from platform foundations through data modeling, security, Flow automation, Sales and Service Cloud configuration, and data management. Learners work through real-world CRM scenarios such as lead routing, case escalation and pipeline reporting. Upskill paths continue after the program with the lab guides and workbooks your team keeps.
What's Included in this Workshop for Your Enterprise Teams
- 1
Six guided modules
From foundations to capstone, each module pairs concepts with labs.
- 2
Hands-on admin labs
Practice configuration, Flow and reporting in a live org.
- 3
Capstone org build
Assemble a working admin org and present it for instructor review.
- Live instructor-led sessions, onsite or virtual
- Dedicated Salesforce practice org for labs
- Flexible batch scheduling around your team's calendar
- Small groups with individual instructor attention
- Session recordings and lab guides for every module
- Post-training support on request
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Salesforce Administrator Course Topics and Program Outline
Six hands-on modules take your team from platform foundations to a complete administered org. The customized program is structured as a practical workshop: each session pairs live instruction with guided labs using real-world use cases, and the module outline covers the tools your admins use every day.
Built by Edstellar with Salesforce administration practitioners
Built by practitioners who administer Salesforce in production, shaped around your stack and use cases.
We assess your admins' roles and Salesforce experience, then map the processes your CRM depends on.
Instructor-led sessions cover the platform architecture, data model and security with live org demos.
Guided labs configure objects, flows and dashboards across hands-on practice in a live org.
The capstone builds a working administered org end to end, reviewed with your team and handed over with playbooks.
From Salesforce basics to a working admin org, every task is practiced in guided labs.
Delivered as
Delivered as a hybrid program of live instruction and guided labs, scheduled around your team's calendar in flexible batches.
Navigate a demo org, create users and assign licenses.
learna)Salesforce clouds and the platform overview
b)Navigating an org: App Launcher, Lightning pages
c)User setup, profiles and licensing
d)The Salesforce data model at a glance
Build a custom data model and secure it for two departments.
practicea)Custom objects, fields and relationships
b)Page layouts, record types and compact layouts
c)Profiles, permission sets and role hierarchy
d)Organization-wide defaults and sharing rules
Build three flows that automate a real lead-to-quote scenario.
practicea)Flow Builder fundamentals
b)Screen flows for guided data entry
c)Record-triggered and scheduled flows
d)Error handling and flow testing
Configure a pipeline and a case queue with assignment rules.
practicea)Lead and opportunity pipeline setup
b)Path, stages and sales processes
c)Case management, queues and assignment
d)Knowledge articles and the service console
Build a sales dashboard and run a data import with dedupe rules.
applya)Report types, filters and summaries
b)Dashboards and dynamic components
c)Data import, export and Data Loader
d)Duplicate management and data quality
Deliver a complete administered org and present it for instructor review.
applya)End-to-end org configuration build
b)Automation and dashboard simulation
c)Security and sharing review
d)Instructor review and handover
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Practical Salesforce administration competencies your team practices in labs and keeps after the program.
Navigate and configure the platform
Set up users, licenses and Lightning pages so every team works in a clean, organized org.
Design the data model
Build custom objects, fields and relationships that capture your business processes accurately.
Secure access and sharing
Apply profiles, permission sets and sharing rules so teams see exactly the records they need.
Automate with Flow
Build screen, record-triggered and scheduled flows that remove manual work and behave reliably.
Configure Sales and Service Cloud
Set up pipelines, case management and the service console around how your teams actually work.
Build reports and dashboards
Create reports and dashboards that give leadership trusted pipeline and service numbers.
Manage org data quality
Import, export and dedupe data with Data Loader and keep the org clean with validation rules.
Teams that Benefit from this Salesforce Administrator Group Training
Built for teams that own the Salesforce org day to day. Content adapts to role and experience, so each cohort practices the workflows it owns.
Keep the sales pipeline clean
Configure pipelines, leads and opportunities so sales data stays accurate and forecastable.
Workflow friction
- Messy opportunity stages and data
- Manual lead assignment and follow-ups
- Reports that never match reality
How the program helps
- Accurate pipeline and forecast data
- Lead routing that matches the process
- Dashboards sales leaders trust
Practice use cases
- Pipeline configuration
- Lead routing labs
- Forecast dashboards
- Flow automation
Run support inside Salesforce
Set up case management, queues and the service console for faster, consistent resolutions.
Workflow friction
- Unrouted cases sitting in queues
- Inconsistent case handling
- No visibility into service performance
How the program helps
- Cases routed to the right agents
- Faster resolution with the console
- Service metrics visible in dashboards
Practice use cases
- Case queue setup
- Assignment rules
- Console configuration
- Service reporting
Administer the org confidently
Own the data model, security and automation that every Salesforce user depends on.
Workflow friction
- Configuration drift across sandboxes
- Brittle or undocumented automation
- Unclear access and sharing design
How the program helps
- Clean data model and security design
- Automation that behaves in production
- Faster diagnosis of org issues
Practice use cases
- Object design labs
- Flow building
- Security audits
- Data imports
Connect campaigns to CRM data
Use clean Salesforce data for campaign attribution, lead scoring and marketing reporting.
Workflow friction
- Campaign data disconnected from sales
- Duplicate leads skewing metrics
- Manual list building and cleanup
How the program helps
- Campaigns tied to real CRM data
- Lead scoring that sales accepts
- Marketing dashboards that prove impact
Practice use cases
- Campaign setup
- Lead deduplication
- Attribution reports
- Marketing flows
Sessions adapt to each department's Salesforce clouds, workflows and reporting needs.
Prerequisites: Sales operations, service and CRM staff benefit most. Basic familiarity with Salesforce as a user helps but is not required, and no prior administration experience is needed. The program adapts to each cohort's clouds and CRM context.
Salesforce User to Salesforce Administrator
Learners progress from navigating the org to designing the data model and owning automation, ending with a capstone org build.
One program that grows with Salesforce administration careers, from first navigation to confident org ownership.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Instructor-led Salesforce Administrator training delivered your way: hybrid, onsite or live virtual, all with guided labs in a practice org.
Hybrid Training
Mix live virtual sessions with onsite lab days. Teams learn concepts together online, then practice configuration side by side with the instructor.
- Flexible mix of virtual and onsite sessions
- Guided labs in a shared practice org
- One instructor across the whole program
- Scheduled around your team's calendar
Onsite Training
Our trainer delivers the full program at your office, with every lab run on your team's machines and workflows discussed in the room.
- Trainer at your location for every session
- Labs tailored to your CRM processes
- Direct support during configuration practice
- Team alignment in a single room
Live Virtual Training
Live virtual sessions on Zoom or Teams with the same guided labs. Learners share screens, practice in the org and ask questions in real time.
- Live virtual instructor-led sessions
- Same hands-on labs as onsite delivery
- Breakout practice with instructor support
- Recordings available for every session
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Learn from industry experts.
Every session is led by a practitioner who has run monitoring for models in production, not a generalist working from slides.
Nishita
Salesforce Administrator Trainer in Bengaluru
7+ years of Experience
Sumit
Salesforce Administrator Trainer in Kanpur
12+ years of Experience
Khan
Veeva CRM Administrator Trainer in Hyderabad
12+ years of Experience
Ankisha
Jira Trainer in Buffalo
9+ years of Experience
Ramnarayan
Salesforce Certified Administrator Trainer in Bengaluru
19+ years of Experience
Dipti
Unix Shell Scripting Trainer in Pune
19+ years of Experience
Shiva
Salesforce Trainer in Hyderabad
11+ years of Experience
Trainers are matched to your stack and delivery window at scheduling. We confirm your assigned trainer, with a full profile, before the program is booked.
Frequently Asked Questions
Share your team size and Salesforce scope through the form; we respond with a tailored proposal and batch options.
Yes. A short discovery call maps your admin roles, current org use and goals before we plan the program.
Yes. Live virtual sessions run instructor-led on Zoom or Teams with guided labs in a shared practice org.
Yes. Our trainers deliver the full program onsite, including labs, scheduled around your team's calendar.
The standard program runs 25 hours across six modules, delivered in flexible batches over days or weeks.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Salesforce administration starts with understanding how each role uses the platform. Your team learns the user view first, then configures, secures and maintains the org as admins, sets up Service Cloud for support teams, and moves to Apex and Lightning development when configuration is not enough.
Why Choose Edstellar as Your Salesforce Administrator Training Provider
Edstellar delivers Salesforce Administrator training that moves teams from awareness to confident, hands-on org ownership.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Modules and lab scenarios are tailored to your Salesforce clouds, processes and admin team priorities.
Proven Methodology
A diagnose, standardize, practice and measure arc moves learners from navigation to confident administration.
Practice-Based Learning
Guided labs in a live practice org turn data modeling, Flow and reporting concepts into skill.
Expert Trainers
Salesforce practitioners who administer orgs in production lead every session and lab.
Global Scale
We deliver the same Salesforce program across regions and time zones with consistent materials and labs.
Measurable Outcomes
Lab reviews and the capstone build give you a clear skill report for every learner in the cohort.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Salesforce Administrator Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Salesforce Administrator Training for Your Team
Share your team size, Salesforce clouds and CRM timelines to receive a tailored training plan and quote. Book a discovery call to discuss your goals; we confirm availability and respond with a proposal.