Cards, Acquiring and Merchant Services Corporate Training
Build acquiring capability your merchants feel: pricing, onboarding, acceptance, and risk controls.
Learn how Edstellar, a corporate training company, builds cards and acquiring capability in your banking teams with this instructor-led Cards, Acquiring & Merchant Services corporate training. Your employees develop the pricing, underwriting, and fraud-control skills to run profitable merchant portfolios, in a program tailored to your products, merchant segments, and risk appetite.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a high-performing acquiring team
The Edstellar CARDS, ACQUIRING & MERCHANT Capability Model
Diagnose portfolio gaps
Skill checks map your team's cards and acquiring knowledge before module one.
Set shared standards
One acquiring framework for pricing, onboarding, acceptance, and risk across teams.
Practice in guided labs
Run KYB workups, price merchant packages, and fight fraud in labs with instructor coaching.
Measure the lift
Re-benchmarks and Skills Matrix reporting show acquiring capability rising across cohorts.
Scale across teams
Roll out one acquiring standard across regions and merchant portfolios with consistent quality.
Need more than one program?Get a group quote
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Program Overview: What is Cards, Acquiring and Merchant Services Corporate Training?
Cards, Acquiring & Merchant Services Corporate Training is Edstellar's instructor-led program for payments, banking, and fintech teams working the acquiring side of the business. Participants learn the cards ecosystem end to end: interchange, scheme rules, acquiring economics, and merchant lifecycle. The program covers onboarding and underwriting, acceptance channels, fraud and chargebacks, and settlement.
Training follows the money. Participants model acquiring pricing and interchange flows, underwrite mock merchants through KYB checks, and work acceptance-channel scenarios across in-store and digital. Instructors coach on the risk decisions, fraud controls, chargeback representment, that protect margin. The program closes with a settlement and reconciliation capstone that ties the economics together.
Acquiring looks simple until the losses arrive: mispriced merchants, KYB gaps that become fraud conduits, and chargebacks nobody contested properly. This program builds the commercial and risk judgment the business runs on. Your teams learn to price right, onboard clean, and fight the chargebacks worth fighting.
The capstone runs a full acquiring cycle, pricing, onboarding decision, fraud case, and settlement reconciliation, on a realistic merchant portfolio. Your team returns able to grow acquiring volume without growing the loss book alongside it.
Merchants judge you on speed and reliability; regulators and schemes judge you on controls. Weak acquiring capability shows up as mispriced portfolios, slow onboarding, fraud losses, and chargeback write-offs. Your employees leave with routines that prevent this: disciplined pricing models, consistent KYB workups, calibrated fraud controls, and chargeback evidence that wins representment.
Back at work, acquiring teams price with confidence, operations teams reconcile settlement faster, and risk teams hold fraud down without blocking good volume. Enhance day-to-day work and team performance: this program helps employees understand what good acquiring looks like, improve the workflows they own, and build capability, collaboration, and teamwork that compound across the portfolio.
What's Included in this Workshop for Your Enterprise Teams
- 1
Cards ecosystem and scheme roles
How card transactions flow across schemes, issuers, and acquirers.
- 2
Interchange, scheme fees, and MDR pricing
Build merchant discount rates that protect margin.
- 3
Merchant KYB, underwriting, and MCC coding
Onboard merchants fast, without importing risk.
- 4
POS, gateways, and value-added services
Configure acceptance merchants pay a premium for.
- 5
Fraud controls and chargeback recovery
Hold fraud down and win representment disputes.
- Instructor-led (virtual/onsite/hybrid)
- Guided labs in every module with instructor coaching
- Capstone acquiring proposition, reviewed by an instructor panel
- Flexible scheduling around your calendar
- Lab guides, pricing templates, and KYB workbooks
- Cohort delivery across your offices, worldwide
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Cards, Acquiring and Merchant Services Course Topics and Program Outline
Six modules across 24 hours take your team from card scheme fundamentals to a capstone acquiring proposition. Every module pairs live instruction with guided labs, hands-on workshops, and real-world use cases, customized to your merchant segments, products, and regulatory context. Your team works with the tools covered in the program: pricing templates, KYB workbooks, MCC references, gateway sandboxes, and chargeback playbooks, assessed at each stage along a clear learning path.
Built by Edstellar with cards, acquiring, and merchant services expertise
Built by practitioners who run acquiring portfolios, price merchant services, and manage scheme relationships inside banks, shaped around your products and use cases.
Skill checks baseline your team's acquiring knowledge before module one, so every cohort starts at the right depth.
Live instruction builds foundations across 6.5 hours: card schemes, transaction flows, interchange, and how acquirer revenue works.
Guided labs build acquiring muscle across 12.5 hours: KYB workups, pricing models, acceptance setup, and fraud drills with coaching.
Your team applies everything across 5 hours: settlement, reconciliation, scheme casework, and a capstone acquiring proposition.
From card scheme fundamentals to a capstone acquiring proposition, every workflow is practiced in guided labs with instructor coaching.
Delivered as
Delivered as a hybrid program of live instruction and guided labs, scheduled around your team's calendar in flexible batches.
Trace a card transaction end to end and identify every party that touches it.
learna)Card schemes, networks, and scheme roles
b)Issuers, acquirers, processors, and gateways
c)Authorization, clearing, and settlement flows
d)Card products: credit, debit, prepaid, and commercial
Build a merchant discount rate from interchange and scheme fees for a sample merchant.
learna)Interchange structures and cost drivers
b)Scheme fees, assessments, and network pricing
c)Merchant discount rate build-up and pricing models
d)Acquirer revenue, margins, and portfolio P&L
Underwrite a sample merchant: complete the KYB pack, assign MCC, and set limits.
practicea)KYB checks and beneficial ownership verification
b)MCC coding and prohibited category management
c)Merchant risk profiling, limits, and reserves
d)Pricing packages, contracts, and merchant agreements
Configure a gateway and POS package for a retail and an online merchant scenario.
practicea)POS terminals, soft POS, and unattended devices
b)E-commerce gateways and hosted payment pages
c)QR, payment links, and recurring billing
d)Value-added services: DCC, installments, and loyalty
Run fraud scenarios, then draft a representment pack for a disputed transaction.
practicea)Card fraud typologies and red flags
b)3DS, tokenization, and velocity controls
c)Chargeback lifecycle and reason codes
d)Representment, pre-arbitration, and PCI DSS controls
Present a full acquiring proposition: pricing, services, risk controls, and launch plan.
applya)Clearing cycles and settlement timelines
b)Merchant funding and payout schedules
c)Reconciliation, exceptions, and fee reporting
d)Capstone: design an acquiring proposition for a merchant segment
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Seven job-ready competencies your team will demonstrate by the end of the program. Each competency is practiced in guided labs and tested in the capstone acquiring proposition.
Map the cards value chain
Explain the roles of schemes, issuers, acquirers, and processors across authorization, clearing, and settlement.
Model acquiring economics
Build merchant discount rates from interchange and scheme fees and read an acquirer portfolio P&L.
Onboard and underwrite merchants
Run KYB workups, assign MCC codes, profile merchant risk, and set limits, reserves, and pricing terms.
Configure acceptance solutions
Recommend POS, gateway, soft POS, and QR options and bundle value-added services for each merchant segment.
Price merchant packages
Design commercial terms, contracts, and fee schedules that win merchants while protecting acquirer margin.
Fight card fraud and manage chargebacks
Apply 3DS, tokenization, and velocity controls, and run representment through the chargeback lifecycle.
Reconcile settlement and resolve disputes
Match settlement to funding, clear reconciliation exceptions, and navigate scheme dispute rules with confidence.
Teams that Benefit from this Cards, Acquiring and Merchant Services Group Training
Built for the groups that own card portfolios and merchant relationships: cards operations, merchant acquiring, product and scheme management, and risk teams. Content adapts to role and experience, so each cohort practices the workflows it owns, from transaction flows to portfolio-level acquiring strategy.
Run card portfolios with scheme-grade discipline
Build the operational muscle behind card issuing and acceptance: transaction flows, scheme rules, and settlement discipline that keep portfolios running clean.
Workflow friction
- Fragmented scheme knowledge across teams
- Slow resolution of settlement mismatches
- Inconsistent handling of scheme updates
How the program helps
- Trace every transaction across schemes confidently
- Apply scheme rules to daily operations
- Resolve settlement exceptions faster
Practice use cases
- Transaction flow tracing
- Scheme rule updates
- Settlement exception drills
- Portfolio health reviews
Grow profitable merchant portfolios, merchant by merchant
Sharpen the commercial and risk skills acquiring teams need: pricing, onboarding, and services that win merchants and protect margins.
Workflow friction
- Margin erosion from mispriced packages
- Slow, inconsistent merchant onboarding
- High-risk merchants slipping through checks
How the program helps
- Price merchant packages with confidence
- Onboard merchants faster with fewer errors
- Grow portfolios without growing losses
Practice use cases
- MDR pricing workshops
- Merchant onboarding labs
- Portfolio margin reviews
Design acceptance products merchants actually buy
Turn card products and scheme services into offers that sell: packaging, pricing, and value-added services for every merchant segment.
Workflow friction
- Product features merchants never use
- Value-added services priced to lose
- Launches delayed by unclear ownership
How the program helps
- Package acceptance products for each segment
- Price value-added services profitably
- Launch acceptance products with less rework
Practice use cases
- Product packaging labs
- Pricing scenario modeling
- Merchant segment mapping
Hold fraud down and win chargeback disputes
Give risk teams hands-on practice in the controls that matter: authentication, monitoring, and a disciplined chargeback process.
Workflow friction
- Fraud rules tuned by guesswork
- Chargeback losses written off too early
- Weak evidence in dispute filings
How the program helps
- Calibrate fraud controls to real typologies
- Cut preventable chargeback losses
- Document disputes that win representment
Practice use cases
- Fraud scenario drills
- Chargeback representment labs
- Control calibration workshops
Every department cohort works the same 24-hour foundation through its own lens: operations teams drill transaction flows and settlement while acquiring and risk teams go deeper on pricing, onboarding, and fraud controls.
Prerequisites: This program welcomes professionals who touch cards, acquiring, or merchant services in any capacity; there is no prior payments experience required to join. A working knowledge of banking products or operations helps, but is not required: foundations are taught from the ground up and labs scale to each cohort's experience. Content adapts to your team's tools, merchant segments, and risk context.
Payments Analyst to Acquiring Specialist
From new-joiner foundations to specialist practice, this progression tracks the skills your teams build across the program: card schemes and acquiring economics first, then onboarding, acceptance, and fraud controls, culminating in a capstone acquiring proposition that proves readiness.
A program that grows with payments careers, from card foundations to confident acquiring practice.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Delivered hybrid-first for hands-on acquiring practice, with live virtual and onsite options for every batch.
Hybrid Training
The recommended format: instructor-led sessions with guided acquiring labs run across virtual and in-person cohorts. Your team practices KYB workups, pricing models, and fraud drills together, with coaching in every lab.
- Instructor-led labs in every module
- Cohorts joined across locations
- Labs use your merchant portfolios
- Flexible scheduling per batch
Onsite Training
We deliver at your offices, with labs and exercises adapted to your merchant files and acquiring workflows. Onsite cohorts get direct coaching through every pricing, onboarding, and fraud lab.
- Delivered at your offices worldwide
- Labs adapted to your merchant files
- Direct coaching in every session
- Cohort or multi-batch scheduling
Live Virtual Training
Live virtual sessions run instructor-led over Zoom or Teams, with breakout labs, shared screens, and real-time feedback. Remote cohorts complete the same pricing, onboarding, and fraud labs as onsite groups.
- Live sessions over Zoom or Teams
- Breakout labs with real-time feedback
- Same labs and capstone as onsite groups
- Digital materials for every participant
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share team size, preferred dates, and delivery mode in the lead form. We reply with a tailored proposal covering scope, schedule, and pricing.
Yes. A short discovery call maps your training needs, audience, and acquiring goals so the proposal matches your context.
Yes. Live virtual sessions run instructor-led over Zoom or Teams, with breakout labs, shared screens, and real-time coaching.
Yes. Onsite delivery runs at your offices worldwide, with labs adapted to your merchant portfolios and control workflows.
The program runs 24 hours across 6 modules, usually scheduled as focused batches across two to three weeks.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Cards and acquiring sit second in this path, once your team understands how digital payments move. This course covers issuing, acquiring and merchant services. PCI DSS v4.0.1 follows, because card data must be protected wherever it flows, and the path ends with AI-based detection of card and payment fraud.
Why Choose Edstellar as Your Cards, Acquiring and Merchant Services Corporate Training Provider
Edstellar brings quality and expertise to every engagement: compare providers on trainer profile, methodology, and experience, and you will see why banks choose us as their training partner for acquiring capability.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Content is shaped before delivery around your merchant segments, products, policies, and the acquiring workflows your teams own.
Proven Methodology
A 5+ years track record of building payments and acquiring capability in banking teams across cards portfolios and merchant businesses.
Practice-Based Learning
Your team prices merchant packages, runs KYB workups, and fights fraud across 5 hands-on labs and a capstone case.
Expert Trainers
5,000+ certified trainers matched to your payments domain; full trainer profile shared before booking.
Global Scale
One acquiring program delivered worldwide in hybrid, onsite, or live virtual formats, with the same standard in every batch.
Measurable Outcomes
Skill checks, lab reviews, and a capstone acquiring proposition show capability rising in every cohort, batch after batch.
Build Merchant Acquiring Propositions with Clear Economics and Risk Controls
Our cards and merchant services training connects payment flows with the commercial and operational decisions behind an acquiring proposition. Participants calculate pricing, examine merchant onboarding, and compare acceptance channels before investigating disputes and settlement. The final proposal brings services, controls, and assumptions together using fictional merchants and simulated transactions rather than live underwriting decisions.
- Step 01
Consult
We review your payments responsibilities, identifying learning needs in the card value chain, acquiring economics, merchant review, acceptance channels, fraud, and settlement.
- Step 02
Plan
We establish transaction roles before pricing, KYB and underwriting exercises, channel design, fraud and chargeback casework, and the integrated acquiring proposition.
- Step 03
Align
We adapt payments concepts to commercial, risk, and operations participants, clarifying the boundaries between a training assessment and approval of an actual merchant.
- Step 04
Customize
We tailor fictional retail and online merchants, fee inputs, and disputed transactions to relevant acquiring scenarios, making risk assumptions and service requirements explicit.
- Step 05
Execute
Participants build a discount rate, document a merchant review, configure a sample acceptance package, and draft representment evidence with feedback on consistency and rationale.
- Step 06
Evaluate
We assess the proposition for transparent pricing, supported merchant-risk judgments, suitable acceptance services, coherent dispute evidence, and clear settlement and launch responsibilities.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Cards, Acquiring & Merchant Services Corporate Training Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Cards, Acquiring and Merchant Services Training for Your Team
Tell us your team size, the merchant segments in scope, and your acquiring goals. We will schedule a discovery call and share a tailored training plan with availability and a proposal.