Water Utility Operations and Non-Revenue Water Reduction Corporate Training
Cut water losses and run sharper utility operations with a practical NRW reduction program.
Give your utility the operational capability to find and fix water losses. Edstellar's Water Utility Operations & Non-Revenue Water Reduction corporate training program takes your operations teams from network fundamentals to a working NRW reduction plan, with hands-on exercises in water balance, leak detection, pressure management, and smart water analytics. As the corporate training company enterprises trust for emerging-technology and operations programs, we tailor every workshop to your network, assets, and loss targets.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build water-efficient utility operations teams
THE EDSTELLAR WATER UTILITY CAPABILITY MODEL
Baseline network knowledge
Assess how your team rates utility operations, NRW concepts, and current loss levels.
One NRW vocabulary
A shared language for water balance, real and apparent losses, and reduction targets.
Practice field methods
Hands-on exercises apply leak detection, pressure management, and DMA design to your network.
Prove the loss reduction
Before-and-after exercises measure each team member's NRW analysis and reduction capability.
Sustain the gains
NRW reduction plans and monitoring routines roll out across zones and keep losses down.
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Program Overview: What is Water Utility Operations and Non-Revenue Water Reduction Corporate Training?
Water Utility Operations & Non-Revenue Water Reduction is a 16-hour instructor-led program for utility engineers, network operators, and water loss teams. It covers utility operations foundations, non-revenue water and the water balance, leak detection with pressure management, asset condition and network maintenance, and smart water technologies including metering, GIS, and analytics. Participants learn to find lost water and keep it found.
Training follows the water: learners build a water balance, practice leak detection, design pressure management zones, and use metering, GIS, and analytics data to pinpoint losses. The instructor coaches field judgment, like distinguishing real leaks from meter error and prioritizing zones by recovery value. Exercises use realistic network data so every technique gets practiced on numbers that behave like a system. The program ends with a 2.5-hour capstone where each learner assembles an NRW reduction program for a realistic utility network.
Non-revenue water is money pumped, treated, and lost: utilities can lose a quarter of their water to leaks, theft, and bad metering without knowing where. This program teaches teams to balance the water first, then hunt losses systematically with detection, pressure control, and smart metering. The utilities that do this recover revenue they were already spending to produce.
The capstone NRW reduction program is a utility-ready plan: a completed water balance, prioritized leak detection zones, pressure management actions, and a smart metering and analytics rollout with expected recovery. Learners take it back to their network as the starting point for the next water loss campaign, with the methods to keep measuring until the numbers move.
Across six modules, your team moves from utility operations foundations to an NRW reduction action plan in the capstone. Exercises use water balance calculations, DMA design, and loss prioritization methods, so every framework transfers directly to your network.
Delivered as an instructor-led program with six hands-on exercises, it fits around your calendar, with scheduling set along with you, and content tailored to your network and targets.
What's Included in this Workshop for Your Enterprise Teams
- 1
Utility operations foundations
Networks, KPIs, and service obligations.
- 2
NRW and the water balance
Measure real and apparent losses.
- 3
Leak detection and pressure
Find losses and control pressure.
- 4
Assets and smart water
Condition, maintenance, and analytics.
- 5
NRW reduction capstone
Build your loss reduction plan.
- Training delivered at any of your offices globally
- 10+ languages
- Schedule around your calendar
- Group size set along with you
- Run as one cohort or split into batches
- Instructor-led (virtual/onsite/hybrid)
- Recurring and annual options
- Trainer sourcing, matching and logistics
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Water Utility Operations and Non-Revenue Water Reduction Course Topics and Program Outline
Six modules follow a clear learning path from utility operations foundations to an NRW reduction capstone. Each session builds on the last, with hands-on exercises in water balance, leak detection, and smart water analytics that turn loss reduction theory into field-ready practice.
Built by Edstellar with water utility and NRW reduction practitioners
Built by water utility engineers and network specialists who cut non-revenue water losses in production, shaped around your stack and use cases.
Baseline each participant's water utility operations readiness before module 01 begins
Build strong water utility operations foundations in instructor-led sessions for your team
Reinforce skills through guided hands-on labs in NRW reduction and network auditing tools
Apply water utility skills to real-world scenarios and a capstone loss reduction project
A short pre-training assessment sets each participant's entry level, so the program starts where your team actually is. The rest is weighted toward hands-on practice: guided labs in NRW auditing and pressure management and realistic scenarios drawn from your team's work, not slides.
Delivered as
Entry level set by the assessment. Depth and schedule customized to your team.
Map your baseline utility operations knowledge and the service obligations your network must meet.
learna)Water supply chain: source to tap
b)Distribution network components
c)Utility KPIs and service levels
d)Regulatory and service obligations
e)Roles across utility operations
Run the IWA water balance on a sample network and quantify real and apparent losses.
learna)The IWA water balance method
b)Real losses vs apparent losses
c)Minimum night flow analysis
d)Setting NRW reduction targets
Apply acoustic detection and pressure management techniques to a district metered area design.
practicea)Acoustic leak detection techniques
b)Pressure management and DMAs
c)Valve and hydrant operations
d)Step testing and zone isolation
e)Repair workflows and response times
Score asset criticality and build a preventive maintenance plan targeting the highest-risk pipes.
practicea)Pipe condition assessment
b)Asset criticality and risk scoring
c)Preventive maintenance planning
d)Trenchless rehabilitation options
e)Capital planning for renewals
Turn smart meter, SCADA, and GIS data into a prioritized list of loss reduction actions.
practicea)Smart meters and AMI data
b)GIS mapping of the network
c)SCADA and telemetry for utilities
d)Analytics for loss prioritization
e)Dashboards and field mobility
Build your zone-level NRW reduction action plan and present it for structured review.
applya)Capstone: your NRW action plan
b)Prioritizing zones and investments
c)Stakeholder and regulator reporting
d)Capstone review and sustainability plan
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Your utility team will leave able to quantify, locate, and reduce non-revenue water across your network. Each outcome is practiced in field exercises and shown in the capstone.
Run the water balance
Apply the IWA water balance to quantify real and apparent losses in your network.
Detect and locate leaks
Use acoustic methods, step testing, and zone isolation to find leaks fast.
Manage pressure
Design district metered areas and pressure zones that cut losses and bursts.
Assess asset condition
Score pipe criticality and plan renewals that target the highest-risk assets.
Use smart water data
Turn meter, SCADA, and GIS data into prioritized loss reduction actions.
Plan NRW programs
Build a funded reduction program with targets, timelines, and accountability.
Sustain low losses
Set monitoring routines and KPIs that keep NRW down after the program ends.
Teams that Benefit from this Water Utility Operations and Non-Revenue Water Reduction Group Training
This program is built for water utility teams that own network operations and loss reduction, from engineers to field supervisors. No prior NRW program experience is required; content adapts to each cohort, so every participant practices the operational work their role actually owns.
Run the network with losses under control.
Engineers master water balance, pressure management, and DMA design to drive NRW down across their zones.
Workflow friction
- NRW levels stay stubbornly high
- Pressure problems cause bursts and leaks
- No structured reduction program
How the program helps
- Quantify losses with the water balance
- Design pressure-managed zones
- Launch a funded NRW program
Practice use cases
- Water balance analysis
- DMA design
- NRW program planning
Find leaks faster and fix them right.
Field teams learn leak detection, valve operations, and repair workflows that cut response times and repeat failures.
Workflow friction
- Leaks found late, water lost for weeks
- Repairs fail and leaks return
- Field data never reaches the office
How the program helps
- Detect leaks with proven methods
- Execute repairs that last
- Feed field data into planning
Practice use cases
- Leak detection
- Repair workflows
- Field data capture
Invest where losses hurt most.
Planners learn asset condition scoring, capital planning, and analytics that target renewals at the worst losses.
Workflow friction
- Renewal budgets spread too thin
- Worst pipes are not the ones replaced
- Analytics stay locked in silos
How the program helps
- Score assets by risk and loss
- Target renewals for maximum impact
- Use data across departments
Practice use cases
- Asset condition scoring
- Capital planning
- Loss analytics
Each cohort works through role-relevant NRW exercises, then leaves with a zone-level reduction plan for day-to-day operations.
Prerequisites: This program is built for utility practitioners: no prior NRW program experience is required, though familiarity with water networks helps. What helps most is responsibility for network operations, maintenance, or planning. Content adapts to each cohort's network and experience, so operators, engineers, and managers learn side by side.
Utility Operator to NRW Program Owner
The program takes utility professionals from operations basics to NRW program ownership: foundation network concepts, intermediate water balance and field methods, then advanced analytics and a capstone reduction plan.
Utility professionals grow from network basics to owning NRW reduction as the modules progress.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Every mode is shaped around your network before delivery. The curriculum, field exercises, and capstone stay the same in each format, so what your team can do after training never depends on how you run it.
Hybrid Training
Live instruction across office and remote sessions, with NRW exercises and analytics labs coached throughout. Your teams run water balances, design DMAs, and plan reductions with instructor guidance. Best for multi-site teams.
- Live instruction across office and remote sessions
- Field exercises with instructor coaching
- Water balance, DMA design, and analytics labs
- Best for utility teams across sites and time zones
Onsite Training
Your instructor delivers at your facility, with exercises built around your network. Teams analyze losses and design reduction plans with direct coaching. Best for co-located teams.
- Instructor delivers at your facility
- Exercises built around your network data
- Direct coaching during NRW analysis
- Best for co-located teams wanting maximum interaction
Live Virtual Training
Live virtual sessions on Zoom or Microsoft Teams, with remote NRW exercises and screen-shared guidance through every analysis. Your teams collaborate on water balances and reduction plans in real time. Best for distributed utility teams.
- Live sessions on Zoom or Microsoft Teams
- Remote access to the exercise environment
- Screen-shared guidance through every analysis
- Best for distributed utility teams
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share your team size, preferred dates, and delivery mode in the lead form. We reply with a tailored proposal covering scope, schedule, and pricing for your group.
Both. Choose live virtual sessions on Zoom or Teams, onsite delivery at your office, or a hybrid mix across sites and time zones.
The standard program runs 16 hours of instructor-led sessions, typically over two days. We can reshape the schedule around your calendar.
We recommend 12 to 20 participants per cohort for strong exercise support. Larger utilities can run as parallel batches.
Yes. We shape exercises, DMA examples, and the capstone around your network data, asset base, and loss targets before delivery.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
This course opens the path with the daily work of running a water utility and reducing non-revenue water. Once your team knows where water and money are lost, they can model networks with digital twins, manage assets under ISO 55001 and finally address wider water stewardship and risk.
Why Choose Edstellar as Your Water Utility Operations and Non-Revenue Water Reduction Enterprise Training Provider
If your utility needs to bring non-revenue water down and keep it down, start here. Tell us about your network, loss levels, and preferred delivery mode, and we will shape a program around them.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Content shaped around your water utility operations use cases: leak detection, NRW reduction, so every session maps to your real needs.
Proven Methodology
5+ years delivering corporate training to network engineers and field teams across industries and regions.
Practice-Based Learning
6 hands-on labs across 6 modules. Your team builds NRW reduction programs with instructor guidance.
Expert Trainers
5,000+ certified trainers matched to your water utility domain, with a full trainer profile shared before your program is booked.
Global Scale
One water utility program across your offices worldwide, in hybrid, onsite, or live virtual.
Measurable Outcomes
Baseline-to-capstone measurement and Skills Matrix reporting keep your water utility capability lift visible.
Prioritize Utility Water Loss Actions With Network Evidence and Clear Measurement
Edstellar develops non-revenue water skills by connecting water balances with leakage, pressure, and asset decisions. Participants analyze sample network and smart-meter data to separate loss types and identify priorities. A zone-level action plan demonstrates how their proposed interventions follow from evidence and how progress could be measured over time.
- Step 01
Consult
We explore utility and water-loss responsibilities, identifying gaps in balance calculations, distinguishing real and apparent losses, pressure analysis, asset condition, and the interpretation of smart-water data.
- Step 02
Plan
We establish utility operations and the IWA water balance, examine leakage and pressure management, then connect asset maintenance and smart data in a zone-level reduction plan.
- Step 03
Align
We align utility operations expertise with engineers and network teams, adjusting analytical exercises to participants' network familiarity and responsibilities for measurement, maintenance, and loss investigations.
- Step 04
Customize
We adapt a fictional network zone with meter, SCADA, and GIS records, preserving uncertainty and conflicting signals without requesting sensitive infrastructure data or directing field interventions.
- Step 05
Execute
Participants calculate loss components, interpret network signals, and prioritize reduction actions, receiving feedback on data limitations, pressure and asset reasoning, and the evidence behind intervention choices.
- Step 06
Evaluate
We assess the NRW plan for a consistent water balance, supported loss diagnosis, proportionate intervention priorities, and measures that distinguish estimated benefits from verified changes.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Water Utility Operations & Non-Revenue Water Reduction Training Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Water Utility Operations and Non-Revenue Water Reduction Training for Your Team
Share your team size, network scale, NRW targets, preferred delivery mode, and timelines. We will respond with a tailored training plan covering scope, schedule, and pricing, and confirm trainer availability.