Business Continuity and Crisis Management (ISO 22301) Corporate Training
Instructor-led corporate training in ISO 22301 business continuity and crisis management for resilience teams.
Learn to design, test, and improve a business continuity management system with a corporate training company trusted by global teams. Your team builds crisis management capability through guided labs, real-world exercises, and ISO 22301 aligned practice that transfers to day-to-day work.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a crisis-ready team
The Edstellar BUSINESS CONTINUITY Capability Model
Diagnose Readiness
We map your current continuity posture against ISO 22301 clause by clause.
Standardize Playbooks
Teams align on BIA templates, plan formats, and escalation paths for your operations.
Practice Response
Guided labs walk teams through BIAs, risk registers, and crisis communication plans.
Measure Maturity
Tabletop exercises and audits score plan effectiveness and reveal gaps to close.
Scale Resilience
Your teams leave with a repeatable exercise rhythm that keeps plans audit-ready.
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Program Overview: What is Business Continuity and Crisis Management (ISO 22301)?
Business Continuity & Crisis Management (ISO 22301) is Edstellar's instructor-led technical program for resilience, risk, and operations teams building a certifiable continuity capability. Participants work through the ISO 22301 framework from foundations to audit. The program covers business impact analysis, risk assessment, continuity strategy, crisis management, response plans, testing, and continual improvement.
Training is scenario-driven from the start. Participants conduct business impact analyses and risk assessments in guided labs using realistic organizational data. Instructors coach plan-writing and crisis-response design with feedback after every exercise. Testing and audit modules run as tabletop walkthroughs. The program ends with a live disruption simulation where teams execute their plans under pressure.
Most continuity plans die in a binder: written once, never tested, useless when the disruption is real. This program teaches your team to build plans from genuine impact analysis, keep them alive through testing, and lead a crisis response instead of improvising one. When the bad day comes, they will have already lived it.
The capstone is a live disruption simulation, the team activates its crisis structure, works its response plans, and makes real decisions against the clock. They finish having proven, not just documented, that the organization can keep running.
Beyond the method, the program focuses on practice. Guided labs take your team through BIA execution, risk assessment, crisis communication planning, and exercise design, while the capstone runs a live disruption simulation. Your employees leave with the skills to keep plans current, test them on a steady rhythm, and lead a coordinated response when disruption hits.
What's Included in this Workshop for Your Enterprise Teams
- 1
ISO 22301 Clause Walkthrough
Clause-by-clause orientation with BCMS scoping guidance.
- 2
Business Impact Analysis Lab
Full BIA run for a sample unit with RTO and RPO setting.
- 3
Crisis Simulation Exercise
Timed disruption scenario executed with your crisis team.
- 4
Plan Templates & Checklists
Reusable formats for plans, audits, and communications.
- 5
Audit Readiness Review
Clause-mapped evidence check before your next audit.
- Instructor-led hybrid delivery with live virtual labs
- Flexible batch scheduling around your calendar
- BIA, plan, and audit templates and workbooks
- Live disruption simulation with timed injects
- Cohort readiness report after the capstone
- Post-training support for your first exercise cycle
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Business Continuity and Crisis Management (ISO 22301) Course Topics and Program Outline
A six-module learning path that takes your team from ISO 22301 foundations to a live disruption simulation, with guided labs at every stage.
Built by Edstellar with business continuity practitioners
Built by practitioners who run ISO 22301 continuity programs in production, shaped around your operations and use cases.
We assess your team's continuity maturity against ISO 22301, then tailor the BIA labs and scenarios to your operations.
Your team learns the ISO 22301 clauses, the BIA method, and the risk assessment approach in instructor-led sessions.
Guided labs turn method into muscle memory: BIAs, risk registers, crisis plans, and communication drills.
A live disruption simulation and an audit checklist prove your team can respond and stay certification ready.
From BIA fundamentals to a live crisis simulation, every concept is practiced in guided labs.
Delivered as
Delivered as a hybrid program of live instructor-led sessions and guided labs, scheduled in flexible batches around your team's calendar.
Map a sample organization against ISO 22301 clauses and draft a policy outline.
learna)ISO 22301 structure and the plan-do-check-act cycle
b)BCMS scope, organizational context, and interested parties
c)Roles, responsibilities, and leadership support
d)Business continuity policy essentials
Execute a BIA for a sample business unit and present impact findings.
learna)Identifying critical products, services, and processes
b)Impact over time and maximum tolerable period of disruption
c)Setting recovery time and recovery point objectives
d)Dependencies on people, facilities, technology, and suppliers
e)Documenting BIA findings for management sign-off
Build a continuity risk register and draft strategy options for review.
practicea)Risk assessment method aligned to established risk concepts
b)Prioritizing threats by likelihood and business impact
c)Selecting protection and mitigation measures
d)Business continuity strategy options and resource planning
Draft a crisis communication plan and escalation tree for a scenario.
practicea)Incident response structure and escalation paths
b)Crisis communication plans and spokesperson protocols
c)Emergency response and evacuation procedures
d)Writing business continuity and recovery plans
e)Crisis team roles and decision logging
Design a test program and a clause-mapped internal audit checklist.
applya)Exercise and test program design, from tabletop to full simulation
b)Measuring plan effectiveness and capturing lessons learned
c)Internal audit of the BCMS against ISO 22301 clauses
d)Management review inputs and corrective actions
e)Continual improvement and certification readiness
Run a live disruption simulation and debrief against readiness criteria.
applya)End-to-end scenario walkthrough with timed injects
b)Team execution of continuity and recovery plans
c)Scoring, review, and the improvement roadmap
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Your team finishes the program with practical continuity competencies they can apply to audits, exercises, and real disruptions.
Interpret ISO 22301 clauses
Read and apply the standard's requirements to your organization's BCMS scope and context.
Conduct business impact analyses
Identify critical processes, set RTO and RPO targets, and document findings for sign-off.
Assess continuity risks
Evaluate threats by likelihood and impact, then prioritize treatment and mitigation actions.
Write continuity and recovery plans
Draft clear, assignable plans with escalation paths, roles, and communication protocols.
Run crisis communications
Deliver fast, consistent stakeholder updates using templates and spokesperson discipline.
Design exercise programs
Build tabletop-to-simulation test calendars that prove plans work and surface gaps.
Prepare for BCMS audits
Gather clause-mapped evidence, run internal audits, and close findings before certification.
Teams that Benefit from this Business Continuity and Crisis Management (ISO 22301) Group Training
This group training brings continuity, risk, audit, and communications teams together around one resilience playbook. Content adapts to role and experience, so each cohort practices the workflows it owns, from BIAs to crisis messaging.
Turn continuity plans into practiced team response
Continuity owners learn to run BIAs, keep recovery plans current, and prove the program works through regular exercising.
Workflow friction
- Plans that sit unread until a disruption
- Inconsistent BIA data across units
- No evidence that plans actually work
How the program helps
- Run BIAs with a consistent, auditable method
- Keep recovery plans current and versioned
- Prove readiness with scored exercises
Practice use cases
- BIA workshops
- Plan drafting labs
- Exercise design
- Audit checklists
Connect risk insight to continuity strategy
Risk teams translate threat analysis into continuity strategies, treatment plans, and measurable resilience targets.
Workflow friction
- Risk data disconnected from recovery
- Vague treatment ownership
- Hard to quantify resilience gaps
How the program helps
- Prioritize threats by business impact
- Link risk registers to recovery plans
- Defend strategy with audit evidence
Practice use cases
- Risk registers
- Scenario analysis
- Treatment planning
- Impact scoring
Audit the BCMS against ISO 22301 with confidence
Auditors learn the clause structure, sampling approaches, and evidence standards behind a credible BCMS audit.
Workflow friction
- Unclear audit criteria for continuity
- Weak evidence of plan testing
- Findings that never get remediated
How the program helps
- Map findings to ISO 22301 clauses
- Run structured BCMS audits
- Write findings that drive fixes
Practice use cases
- Clause mapping
- Audit sampling
- Evidence review
- Finding write-ups
Deliver clear messages when pressure peaks
Comms teams practice spokesperson protocols, message templates, and stakeholder updates under simulated pressure.
Workflow friction
- Slow, inconsistent crisis updates
- No trained spokesperson bench
- Rumors filling the silence
How the program helps
- Run disciplined crisis messaging
- Use pre-approved message templates
- Coordinate updates across channels
Practice use cases
- Message templates
- Spokesperson drills
- Stakeholder updates
- Media holding lines
Cohorts train as a cross-functional workforce, with each small group aligned on shared continuity and escalation standards.
Prerequisites: The program suits anyone responsible for operational resilience, from continuity coordinators to audit staff. Familiarity with your organization's processes helps but is not required, and no prior ISO 22301 experience is needed. Each cohort adapts the labs to its own tools, templates, and regulatory context.
Continuity Coordinator to Resilience Lead
A mapped progression from ISO 22301 basics through advanced crisis practice, matched to each module's depth.
One program that grows with continuity careers, from clause basics to confident crisis practice.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Choose the delivery format that fits your teams. Hybrid is the recommended mode for continuity training, blending instructor-led sessions with live virtual labs.
Hybrid Training
The recommended format for this program: instructor-led sessions combined with live virtual labs, so distributed teams practice together in real time.
- Instructor-led sessions plus live virtual labs
- BIA and simulation exercises in small groups
- Zoom or Teams delivery with shared workspaces
- One consistent experience across locations
Onsite Training
We deliver the full program at your location, including the live disruption simulation and hands-on continuity exercises.
- Full program at your office or facility
- Live simulation run with your crisis team
- Direct access to the instructor all day
- Exercises use your actual plan templates
Live Virtual Training
Live virtual sessions with guided labs for remote teams, using the same scenarios and templates as the hybrid format.
- Live instructor-led virtual sessions
- Guided BIA and planning labs online
- Breakout rooms for crisis team drills
- Digital templates and workbooks included
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share team size, timelines, and continuity goals through the lead form. You receive a tailored training plan and quote after a discovery call, with availability confirmed for your window.
Yes. A discovery call maps your BCMS maturity, target clauses, and cohort mix before we finalize content, labs, and the schedule.
Yes. The program runs hybrid by design, combining onsite sessions with live virtual labs on Zoom or Teams for distributed teams.
Yes. Onsite delivery brings the instructor and exercise materials to your location, including the live disruption simulation.
The program runs 24 hours across 6 modules, typically delivered in flexible batches scheduled around your team's calendar.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Business continuity planning builds on a clear view of enterprise risk. Your team frames risk first, then plans continuity and crisis management to ISO 22301 in this course, adds cyber resilience, and finally develops the leadership skills needed during a real crisis.
Why Choose Edstellar as Your Business Continuity and Crisis Management (ISO 22301) Corporate Training Provider
Edstellar delivers continuity training as a working program for your enterprise: tailored content, practitioner trainers, and measurable readiness.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Content is tailored to your operations: BIA templates, escalation paths, and scenarios mirror your own business units.
Proven Methodology
A field-tested method moves teams from ISO 22301 clauses to practiced plans, with progress measured at every stage.
Practice-Based Learning
Guided labs and a live disruption simulation replace lectures, so every skill is rehearsed before rollout.
Expert Trainers
Practitioners who run continuity programs in production lead every session and adapt the content to your context.
Global Scale
One training provider delivers consistent continuity programs to your teams across regions and time zones.
Measurable Outcomes
Exercise scores and audit checklists show exactly how much response readiness improved per cohort.
Connect Business Continuity Plans with Tested Crisis Response and Evidence
Our ISO 22301 continuity training connects management-system requirements with the practical decisions made during a disruption. Participants develop impact assessments, compare strategies, and prepare communication and exercise plans before running a simulation. The review examines how the plans perform and where they need improvement, without treating the exercise as certification or proof of uninterrupted operations.
- Step 01
Consult
We discuss your operational responsibilities and disruption concerns, identifying learning needs in impact analysis, continuity strategies, crisis escalation, testing, and BCMS evidence.
- Step 02
Plan
We establish ISO 22301 foundations before business impact analysis, risk and strategy work, response planning, and audit preparation, ending with the disruption simulation.
- Step 03
Align
We align continuity coordinators, process owners, and audit staff around their response roles, adapting management-system terminology to participants’ experience and organizational processes.
- Step 04
Customize
We tailor a sample business unit, disruption sequence, and communication demands to relevant operations, making recovery priorities and escalation decisions explicit before the exercise.
- Step 05
Execute
Participants assess impacts, compare strategy options, rehearse crisis communications, and run the simulation with feedback on decisions, coordination, and gaps revealed by events.
- Step 06
Evaluate
We assess the simulation and supporting plans for justified priorities, clear escalation, usable response actions, and documented improvements linked to exercise and audit evidence.
Also from Edstellar
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→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Business Continuity & Crisis Management (ISO 22301) Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Business Continuity and Crisis Management (ISO 22301) Training for Your Team
Share your team size, continuity maturity, ISO 22301 goals, and timelines to receive a tailored training plan and quote. Book a discovery call to discuss your requirements; we confirm availability and send a proposal.