Performance Conversations and Feedback Corporate Training
Instructor-led training that gives leaders the skill and confidence for candid performance conversations.
This 13-hour instructor-led program teaches managers and leaders to give clear feedback, coach with the GROW model, and handle difficult performance conversations with composure. Your leaders rehearse every skill in case clinics, peer circles, and a feedback-rhythm action lab.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a feedback-strong team
The Edstellar PERFORMANCE CONVERSATIONS Capability Model
Assess conversation capability
Diagnostics map how your leaders currently handle feedback, coaching, and accountability.
Standardize the models
Shared SBI and GROW frameworks give every leader the same clear conversation language.
Practice the hard talks
Case clinics rehearse underperformance and accountability conversations safely.
Measure leadership behavior
Feedback quality and cadence metrics show whether conversations are happening.
Scale the culture
Rollout playbooks and peer-circle formats spread candid feedback across the organization.
Need more than one program?Get a group quote
Trusted as a Leading Corporate Training Provider by
Program Overview: What is Performance Conversations and Feedback?
Performance Conversations & Feedback is Edstellar's instructor-led leadership program for managers who lead people and own performance outcomes. Participants learn feedback frameworks and coaching models, then practice the hard conversations: underperformance, accountability, and growth. The focus stays on conversations that move performance forward without damaging the working relationship.
Across 13 hours, every concept is rehearsed in a case clinic or peer circle with instructor coaching and structured debriefs. Managers practice diagnosing a performance gap, structuring feedback that lands, and holding follow-up conversations that create accountability. Peer circles let them coach each other's real situations with a facilitator keeping the practice honest. The program closes with an action lab where each manager designs the feedback rhythm for their own team.
Most managers delay difficult conversations until problems are entrenched, then deliver feedback that feels like an ambush. This program teaches leaders to make feedback frequent, specific, and forward-looking, so corrections land early and growth conversations happen before careers stall. Participants leave with a repeatable rhythm they can run with their teams immediately.
The closing action lab is where it becomes personal: each manager builds the feedback rhythm for their actual team, naming the recurring one-on-ones, the quarterly milestones, and the specific conversations they have been postponing. They pressure-test the plan with the instructor and the cohort, walk in with a timetable and opening lines, and the habit of honest conversation starts the week they get back.
Practice is built into every module through case clinics, peer circles, and action labs. Leaders work through underperformance scenarios, coach fellow participants through live growth conversations, and receive structured feedback on their style. The capstone is an action lab where each leader designs and presents their team's feedback cadence, refined with cohort and instructor input.
What's Included in this Workshop for Your Enterprise Teams
- 1
Conversation frameworks
SBI and GROW models with worked examples.
- 2
Case clinic pack
Difficult-conversation scenarios with debrief guides.
- 3
Coaching question bank
Questions for growth, accountability, and career talks.
- 4
Feedback rhythm planner
90-day cadence template for your team.
- Instructor-led sessions, virtual or onsite
- Flexible scheduling across time zones
- Small cohorts for peer-circle practice
- Leader workbook and case packs
- Conversation frameworks and planners
- Post-program trainer support window
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
- Scale Your Training: Small to Large Teams
- In-person Onsite, Live Virtual or Hybrid Training Modes
- Plan from 2000+ Industry-ready Training Programs
- Hands-On Labs on Live Infrastructure, Led by Industry Experts
Performance Conversations and Feedback Course Topics and Program Outline
Five modules take leaders from conversation foundations to a personal feedback rhythm: frameworks, difficult talks, peer coaching, and a 90-day action plan.
Built by Edstellar with leadership coaches and people managers
Built by leadership coaches who develop managers in real organizations, shaped around your stack and use cases.
Diagnostics baseline your leaders' feedback habits, coaching confidence, and conversation frequency.
Live sessions teach feedback frameworks and coaching models through leadership examples and discussion.
Case clinics and peer circles rehearse difficult conversations with structured feedback from peers.
You design your team's 90-day feedback rhythm and leave with a plan ready to launch.
From conversation foundations to your 90-day feedback rhythm, every skill is rehearsed in case clinics and peer circles.
Delivered as
Delivered as a live, instructor-led program across virtual and onsite sessions, scheduled around your calendar in flexible batches.
Case clinic: assess your own conversation habits against a performance-leadership baseline and set personal goals.
learna)From annual reviews to everyday leadership
b)The conversation habits of high-performing teams
c)Accountability without micromanagement
d)Building a feedback-friendly team culture
Action lab: apply the SBI and GROW models to real situations from your own team and refine your wording.
learna)The SBI model: situation, behavior, impact
b)The GROW coaching model
c)Praise that reinforces and corrects
d)Choosing directness vs coaching by context
Case clinic: work through underperformance, attitude, and hybrid-work scenarios with guided peer debriefs.
practicea)Addressing sustained underperformance
b)Attitude, behavior, and values misalignment
c)Feedback across hybrid and remote teams
d)When conversations become formal action
Peer circle: coach a fellow leader through a live growth conversation and receive structured feedback.
practicea)Coaching for growth vs coaching for fixes
b)Career and aspiration conversations
c)Accountability conversations that keep trust
d)Peer feedback on your coaching style
Action lab: design and present your team's 90-day feedback rhythm, then refine it with cohort feedback.
applya)Designing your conversation cadence
b)One-on-ones that drive performance
c)Quarterly and annual review integration
d)Presenting and refining your 90-day plan
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Your leaders leave able to hold candid conversations, coach with structure, and sustain a feedback rhythm their teams trust.
Hold candid performance conversations
Address results and behavior directly, with clarity and respect.
Apply the SBI feedback model
Give specific, observable feedback that people can act on immediately.
Coach with the GROW model
Guide team members to their own solutions instead of giving answers.
Navigate difficult conversations
Handle underperformance, defensiveness, and emotion with composure.
Run effective one-on-ones
Make regular check-ins drive accountability and development, not status updates.
Build a feedback culture
Create team norms where feedback flows in every direction.
Sustain a feedback rhythm
Design a 90-day cadence of conversations your team actually follows.
Teams that Benefit from this Performance Conversations and Feedback Group Training
Built for people managers and leaders who own performance conversations, from first-time managers to senior leadership. Content adapts to each cohort's level and context, so every leader practices the conversations they actually face.
Lead performance conversations with confidence
Give managers the frameworks and rehearsal to handle feedback, coaching, and accountability well.
Workflow friction
- Avoiding tough conversations
- Inconsistent feedback quality
- Reviews that feel like events
How the program helps
- Ready-to-use conversation frameworks
- Difficult-talk rehearsal
- One-on-one meeting guides
Practice use cases
- One-on-one meetings
- Performance reviews
- Coaching sessions
Model a culture of candid feedback
Help senior leaders set the tone for honest, growth-oriented performance dialogue across the organization.
Workflow friction
- Feedback stopping at the top
- Polite but vague reviews
- Accountability gaps
How the program helps
- Culture-shaping conversation skills
- Executive case scenarios
- Feedback rhythm design
Practice use cases
- Leadership alignment
- Culture change
- Talent decisions
Build feedback skills from day one
Equip new managers with structured models so their first performance conversations land well.
Workflow friction
- Fear of giving criticism
- Over-reliance on annual reviews
- Unclear expectations
How the program helps
- Simple, memorable frameworks
- Safe practice environment
- Peer learning network
Practice use cases
- New manager onboarding
- Probation reviews
- Team check-ins
Coach leaders on conversation quality
Strengthen HR partners who advise managers on feedback, performance issues, and review quality.
Workflow friction
- Managers escalating too late
- Inconsistent documentation
- Formal process overuse
How the program helps
- Coaching-the-coach techniques
- Conversation quality rubrics
- Escalation guidance
Practice use cases
- Manager coaching
- PIP guidance
- Review calibration
Cohorts can mix leadership levels; case clinics adapt so each leader works on relevant scenarios.
Prerequisites: This program suits people managers, team leads, and senior leaders who hold performance conversations. No prior coaching training is required; experience managing a team helps but is not mandatory. Content adapts to each cohort's context, from first-time managers to seasoned executives.
New manager to feedback-confident leader
Each skill builds on the last, from applying feedback models to independently leading difficult conversations and shaping team culture.
One program that grows with leadership careers, from first feedback attempts to building a feedback culture.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Choose the format that fits your leaders' calendars. Every mode includes live instruction, case clinics, and peer-circle practice.
Hybrid Training
Blend live virtual sessions with onsite intensive days. Leaders learn frameworks online, then practice difficult conversations face to face.
- Live instruction in every session
- Onsite case-clinic intensive days
- Small cohorts for peer circles
- Workbooks and case packs included
Onsite Training
Bring the trainer to your leadership team. Case clinics, peer circles, and the action lab run in person for maximum candor.
- In-person case clinics
- Facilitated peer circles
- Leadership-team scenarios
- Printed workbooks and planners
Live Virtual Training
Join live from anywhere with full interaction. Breakout rooms host case clinics and peer circles with trainer guidance.
- Live trainer-led sessions
- Virtual breakout peer circles
- Digital workbooks and planners
- Flexible batch scheduling
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share your leader count and preferred dates through the request form. A training advisor replies within one business day with pricing.
Yes. A short discovery call helps us understand your leadership context and shape the case clinics around it.
Yes. The program runs as live virtual, onsite, or hybrid sessions, all instructor-led with case clinics and peer circles.
Yes. Onsite delivery brings case clinics and peer circles to your leadership team in person.
The program runs 13 hours across 5 modules, typically delivered over two days or in flexible batches.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Performance conversations follow constructive feedback, moving your team from one-off comments to regular, structured talks about performance. Once those conversations are routine, the path adds 360 feedback and then the wider performance and talent management cycle they feed into.
Why Choose Edstellar as Your Performance Conversations and Feedback Corporate Training Provider
Edstellar delivers instructor-led leadership training shaped around your managers' real conversation challenges, so skills transfer to daily leadership.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Case clinics use scenarios from your industry and leadership challenges, so practice feels real.
Proven Methodology
A structured learn-practice-apply path turns feedback theory into leadership habit.
Practice-Based Learning
Case clinics, peer circles, and action labs fill the program; lectures stay short.
Expert Trainers
Instructors are leadership practitioners who have coached managers through real performance issues.
Global Scale
We deliver consistent leadership programs across regions with localized scheduling and batches.
Measurable Outcomes
Skill checks, action-lab scoring, and follow-up reviews track behavior change after training.
Build a Practiced Feedback Rhythm Through Candid Conversations and Coaching
Edstellar develops performance-conversation skills through case clinics and peer coaching. Participants apply SBI and GROW, rehearse difficult discussions, and examine accountability before designing a team feedback rhythm. The final plan is reviewed alongside observed conversations, emphasizing specific evidence, useful questions, and clear follow-through rather than a one-off feedback event.
- Step 01
Consult
We explore participants' performance conversations and management responsibilities to identify gaps in specificity, coaching questions, difficult discussions, and sustained follow-up.
- Step 02
Plan
We establish conversation responsibilities before SBI and GROW practice, then work through difficult cases and peer coaching ahead of the team's 90-day feedback rhythm.
- Step 03
Align
We align management and coaching facilitation with participants' leadership experience, adapting conversation complexity for first-time managers and senior leaders without requiring prior coaching training.
- Step 04
Customize
Fictionalized underperformance and hybrid-work scenarios reflect relevant management challenges, enabling tailored wording and accountability practice without identifying colleagues or exposing sensitive performance records.
- Step 05
Execute
Participants rehearse SBI observations, use GROW questions, and coach through difficult cases, receiving feedback on listening, clear requests, and practical growth or accountability actions.
- Step 06
Evaluate
We assess the conversation practice and feedback rhythm for specific evidence, constructive coaching, agreed follow-up, and a feasible pattern of one-on-ones and review points.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Performance Conversations & Feedback Training Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Performance Conversations and Feedback Training for Your Team
Tell us about your team size, preferred delivery mode, and timelines. A training advisor will design the right rollout for you.