Supplier Relationship Management (SRM) Corporate Training
Instructor-led training that helps procurement and supply chain teams build supplier relationships that perform.
This program gives your teams practical SRM methods: segmenting suppliers, planning joint improvement, running business reviews, and managing supplier risk inside strong working relationships.
Instructor-led group trainingVirtual / on-site / off-site10 languagesDelivered inEnglish, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered inUnited States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
How we build a relationship confident team
The Edstellar SRM Capability Model
Diagnose
We assess your supplier segmentation, review discipline, and relationship health to set a clear baseline.
Standardize
Teams learn consistent segmentation, joint planning, and review methods they can repeat across the portfolio.
Practice
Guided labs on segmentation, joint business plans, mock reviews, and risk maps build real SRM skill.
Measure
Relationship scorecards and review outcomes track whether SRM effort turns into supplier performance.
Scale
The SRM program extends across categories and regions, so every key supplier gets the right relationship.
Need more than one program?Get a group quote
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Program Overview: What is Supplier Relationship Management (SRM)?
Supplier Relationship Management (SRM) is a 24-hour instructor-led program for procurement leaders, category managers, and vendor relationship owners moving beyond transactional buying. It covers SRM foundations, supplier segmentation and strategy, collaboration and joint improvement, and performance and relationship reviews. Participants also address risk and resilience within key supplier relationships.
The course runs as six sessions that mix instructor briefings with relationship-management working exercises. Participants segment realistic supplier portfolios, draft joint-improvement charters with mock supplier counterparts, and run relationship review meetings with coaching on commercial tone. Exercises emphasize the difficult conversations: underperformance, capacity constraints, and innovation asks. The final session is the capstone: each team designs an SRM program for a strategic supplier portfolio and presents it for challenge.
Transactional supplier management leaves value on the table: innovation never arrives, improvement stalls, and strategic suppliers behave like vendors. The program teaches relationship owners to segment by strategic importance, collaborate on joint improvement, and review relationships as investments rather than transactions. They return building partnerships: suppliers segmented, improvement shared, value growing beyond the contract.
The capstone is an SRM program design for a strategic supplier portfolio: a segmentation model, tiered relationship strategies, joint-improvement charters with measurable outcomes, and a cadence of relationship reviews. Teams present the design against tough commercial questions, so it returns to work as a defensible investment case for relationship-led procurement.
Across six modules, participants move from SRM foundations to segmentation and strategy, collaboration and joint improvement, performance reviews, risk and resilience, and a capstone where they design a complete SRM program. Every module includes guided practice, so teams leave with segmentation models, review templates, and skills they can use with their next strategic supplier.
What's Included in this Workshop for Your Enterprise Teams
- 1
Six guided modules
Foundations through capstone, 24 hours of instruction and practice.
- 2
Hands-on labs
Segmentation, joint plans, mock reviews, and risk maps in labs.
- 3
Reusable templates
Segmentation models, review agendas, scorecards, and risk maps.
- 4
Capstone project
Design a full SRM program for a supplier portfolio scenario.
- 5
Skills assessment
Pre and post checks that show SRM skill growth.
- Instructor-led sessions, virtual, onsite, or hybrid
- Flexible scheduling across time zones
- Dedicated training advisor for your cohort
- Pre-training skills assessment
- Digital course materials and templates
- Post-training support and resources
Build your team's skills. Anywhere in the world.
Real-world use cases
from day one
Instructor-led training
for your teams
Delivered globally
in 100+ countries
Enterprise Training Solutions Customized for Your Company
One partner for instructor-led corporate training, delivered the way your teams work.
Request a Training Quote- Customized Training Delivery
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- In-person Onsite, Live Virtual or Hybrid Training Modes
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Supplier Relationship Management (SRM) Course Topics and Program Outline
Six modules take teams from SRM foundations to a capstone program design, with hands-on practice throughout.
Built by Edstellar with SRM practitioners
Built by practitioners who run supplier relationship programs in production, shaped around your stack and use cases.
We map your supplier segmentation, review discipline, and relationship health before the program begins.
Instructor-led sessions cover segmentation, collaboration, reviews, and supplier risk with live demonstrations.
Guided labs have teams segment suppliers, draft joint plans, run mock reviews, and map supplier risk.
A capstone asks teams to design a complete SRM program for a supplier portfolio for expert review.
Teams practice every SRM method on realistic supplier portfolios, guided by an expert instructor throughout.
Delivered as
Sessions run as live instructor-led training in virtual, onsite, or hybrid formats, with labs scaled to your cohort size.
Segment a sample supplier base using an SRM framework.
learna)SRM concepts and value
b)Relationship lifecycle
c)Segmentation models
d)Governance structures
e)Roles in SRM
Segment suppliers and assign relationship strategies to each group.
learna)Kraljic and segmentation
b)Strategic vs tactical suppliers
c)Relationship strategies
d)Portfolio planning
e)Resource allocation
Draft a joint business plan for a strategic supplier.
practicea)Joint business planning
b)Innovation with suppliers
c)Value co-creation
d)Communication rhythms
e)Conflict resolution
Run a mock quarterly business review with a supplier scorecard.
practicea)Scorecards for relationships
b)Quarterly business reviews
c)Escalation processes
d)Relationship health checks
e)Contract compliance
Build a risk map and continuity plan for key suppliers.
applya)Supplier risk mapping
b)Continuity planning
c)Diversification
d)Financial health monitoring
e)Exit and transition planning
Design a complete SRM program for a supplier portfolio scenario.
applya)Scenario briefing
b)Segmentation and strategy
c)Collaboration plan
d)Review cadence
e)Executive presentation
Customize this program tailored to your team?
Tell us your training needs: what your team already works with, the level they’re at, and the topics you want them to focus on. We’ll adjust the modules, duration and hands-on labs, and send you a customized outline for your group.
Key Skills and Outcomes Your Team Will Gain
Practical SRM skills your team will use from the first week after training.
Supplier segmentation
Segment the supply base and assign relationship strategies that match importance and risk.
Relationship strategy
Set governance and engagement models for strategic, leverage, and routine suppliers.
Joint business planning
Build joint plans with suppliers that commit both sides to measurable improvement.
Business reviews
Run quarterly reviews with scorecards that keep relationships honest and productive.
Collaboration and innovation
Structure co-innovation and value creation with key suppliers.
Supplier risk management
Map supplier risk and build continuity plans inside the relationship.
SRM program design
Assemble segmentation, reviews, and risk plans into a working SRM program.
Teams that Benefit from this Supplier Relationship Management (SRM) Group Training
This program is built for teams that manage supplier relationships: category managers, buyers, and supply chain staff who segment suppliers and run reviews. Content adapts to each cohort's role and experience, so every group practices the workflows it owns.
Turn suppliers into performance partners
Buyers and category managers learn segmentation, joint planning, and review methods that raise supplier performance.
Workflow friction
- One-size-fits-all supplier treatment
- Reviews without follow-through
- Weak supplier innovation
How the program helps
- Clearer supplier segmentation
- Stronger joint improvement plans
- More productive business reviews
Practice use cases
- segmentation labs
- joint plan labs
- review labs
Manage the supply base as a portfolio
Supply chain teams learn to govern supplier relationships by segment, risk, and value contribution.
Workflow friction
- No relationship differentiation
- Surprise supplier failures
- Fragmented supplier data
How the program helps
- Portfolio view of suppliers
- Risk-based relationship effort
- Better continuity planning
Practice use cases
- portfolio labs
- risk map labs
- capstone SRM program
Get reliable supply through relationships
Operations teams learn how SRM practices translate into dependable delivery and faster issue resolution.
Workflow friction
- Delivery surprises
- Slow supplier response
- Adversarial supplier dynamics
How the program helps
- More reliable deliveries
- Faster issue escalation
- Joint problem solving
Practice use cases
- escalation labs
- review labs
- collaboration labs
Connect quality to relationship health
Quality teams learn to feed audit and defect data into relationship reviews and improvement plans.
Workflow friction
- Quality data siloed
- Reviews ignore quality
- Repeat supplier defects
How the program helps
- Quality data in reviews
- Joint quality improvement
- Earlier defect signals
Practice use cases
- scorecard labs
- joint plan labs
- improvement labs
Cohorts can mix functions or run role-specific sessions; the instructor tailors scenarios to your supplier base.
Prerequisites: This training suits category managers, buyers, and supply chain staff who manage supplier relationships. Familiarity with procurement basics helps but is not required, and no prior SRM experience is needed. The instructor adapts examples and labs to your industry, tools, and supplier context.
Buyer to SRM Leader
The program moves with practitioners from SRM fundamentals to leading supplier relationship programs end to end.
One program that grows with procurement careers, from basics to confident practice.
Mixed cohort, or several teams at once?
We can tailor the training to different teams, roles, and experience levels within the same program.
Certificate of Training Completion.
On successful completion, employees receive an Edstellar course completion certificate, recognizing their commitment to ongoing learning and professional development. It validates the skills they have built and motivates them to keep growing and contribute to organizational success.
Earned, not attended. Awarded on completion of all hands-on labs and the capstone project.
Training Delivery Modes: Virtual, Onsite and Hybrid
Every cohort runs as live instructor-led training. Choose the format that fits your teams and schedules.
Hybrid Training
Some team members join in person while others attend live online, with shared labs and the same instructor throughout.
- Live instructor for all participants
- Shared hands-on lab exercises
- Flexible attendance by location
- One cohort, one schedule
Onsite Training
The instructor delivers the program at your facility, using your supplier portfolio as the SRM scenario in labs.
- Instructor at your facility
- Labs built on your suppliers
- Team collaboration in person
- Minimal travel for your staff
Live Virtual Training
Live online sessions with breakout labs, screen-shared templates, and real-time instructor feedback.
- Live sessions across time zones
- Interactive breakout labs
- Digital templates included
- No travel required
Need a training format that works for your team?
Full days, half days across weeks, or split by module. Tell us the delivery window and we schedule the cohort around it.
Frequently Asked Questions
Share your team size, preferred dates, and delivery mode, and a training advisor will send a tailored quote within one business day.
Yes. A short discovery call helps us understand your supplier portfolio and tailor the SRM modules and labs to your needs.
Yes. Live virtual sessions run across time zones with breakout labs, shared templates, and real-time instructor feedback.
Yes. Onsite delivery uses your supplier portfolio and records, so labs reflect the relationships your teams manage.
The program runs 24 hours of instructor-led training, typically delivered over three to four days depending on your schedule.
Question not answered here?
Put it in the request. A training specialist answers it directly, within one business day.
Where this Training Fits in Your Team's learning path.
Supplier relationship management builds on supplier management and performance measurement. Once your team manages strategic relationships, it adds third-party risk management, since closer supplier ties also raise exposure.
Why Choose Edstellar as Your Supplier Relationship Management (SRM) Training Provider
Edstellar delivers SRM training that teams can apply to their supplier portfolio immediately.
EXPERT TRAINERS
YEARS DELIVERING
ORGANIZATIONS TRAINED
CERTIFIED
Tailored
Cohorts work on your supplier portfolio in labs, so segmentation and review practice matches the relationships teams manage.
Proven Methodology
A structured path from SRM foundations to a full program, built on widely used relationship practices and refined in delivery.
Practice-Based Learning
Guided labs in every module have teams segment suppliers, draft joint plans, and run reviews with realistic data.
Expert Trainers
Instructors are practitioners who have managed strategic supplier relationships in production environments.
Global Scale
One SRM program runs consistently across sites and time zones, so every team manages suppliers to the same standard.
Measurable Outcomes
Pre and post assessments plus a capstone SRM program show exactly how relationship skills improved.
Build Supplier Relationships With Clear Segmentation and Joint Improvement Priorities
Edstellar develops SRM capability through portfolio segmentation, collaboration, and review practice. Participants distinguish relationship needs, develop joint-improvement approaches, and examine continuity risks. A complete program is reviewed for coherent relationship strategies, useful review routines, and a practical connection between supplier importance, shared priorities, and risk responses.
- Step 01
Consult
We explore supplier-relationship responsibilities, collaboration challenges, and portfolio risks to identify gaps in segmentation, joint planning, review quality, and continuity arrangements.
- Step 02
Plan
SRM foundations lead into supplier segmentation, collaboration and improvement, performance reviews, and resilience before a complete portfolio relationship-management program.
- Step 03
Align
Supplier-relationship expertise supports category, buying, and supply-chain roles, connecting collaborative practices with their authority over supplier engagement, performance discussions, and risk planning.
- Step 04
Customize
A fictional supplier portfolio provides varied strategic importance and dependency patterns without exposing confidential relationships or committing suppliers to joint initiatives.
- Step 05
Execute
Participants segment suppliers, design relationship strategies, and build continuity plans, receiving feedback on collaboration priorities, review usefulness, and the reasoning behind risk responses.
- Step 06
Evaluate
We assess the SRM program for justified segmentation, appropriate relationship routines, coherent joint-improvement priorities, and clear continuity actions for the most important dependencies.
Also from Edstellar
Talent assessments
Psychometric, behavioral, leadership and 360-degree assessment.
→Training needs analysis
Needs analysis, gap identification, and a training roadmap.
→L&D consulting
Learning strategy, content, technology and ROI measurement.
→OD consulting
Org design, succession planning and cultural change.
→Managed training services
Training outsourcing, vendor management, logistics and administration.
→Coaching solutions
Executive and manager coaching that keeps skills in use.
Start an RFP shaped to your needs.
Answer three quick questions about team size, scope, and how often you need the program run, then send the request from the last step. Everything you choose travels with it, so you only fill this in once.
How many team members need training?
Supplier Relationship Management (SRM) Training Packages & Pricing
Where L&D holds an annual budget, license packages price the whole year at once instead of raising a purchase order per workshop. Hours and licenses are pooled across teams, programs and locations, so unused capacity is not stranded in one department.
Starter
120
trainee licenses64 hours of group training
Tailored for SMBs
Growth
320
trainee licenses160 hours of group training
Ideal for growing SMBs
Enterprise
800
trainee licenses400 hours of group training
Designed for large corporations
Custom
Unlimited
trainee licensesDuration set by the rollout
Multi-region and multi-year
Training Packages & Pricing
Choose the training format that works for your team. Pricing is customized based on your requirements, cohort size, and delivery needs.
Request Supplier Relationship Management (SRM) Training for Your Team
Tell us about your team, timelines, and delivery preferences, and we will design an SRM program around them.