Ayman

Total Quality Management (TQM) Trainer in Alexandria

Total Quality Management (TQM)
Corporate Social Responsibility
Operations Management
Value Stream Mapping (VSM)
ISO 9001:2015 Lead Auditor
Business Communication Skills

Location: Alexandria, Egypt
Trainer Since: January, 2010

Trainer profile

Total Quality Management (TQM) Trainer in Alexandria

About Ayman

Ayman is a seasoned professional with over 13 years of dedicated experience as a trainer in Total Quality Management (TQM), Corporate Social Responsibility, Operations Management, Value Stream Mapping (VSM), ISO 9001:2015 Lead Auditing, and Business Communication Skills. His wealth of knowledge and expertise has been honed through years of hands-on training and a deep understanding of the intricacies within these critical facets of organizational development. Ayman's commitment to excellence is evident in his comprehensive approach to training, ensuring that professionals and organizations not only grasp theoretical concepts but also acquire practical skills to implement positive change.

With a more than three-decades-long career, Ayman seeks the ideal opportunity to channel his accumulated wisdom into a distinguished work environment. He aspires to leverage the extensive knowledge and skills acquired over the years to contribute significantly to organizations and agencies' growth and continual improvement. Ayman is driven by the pursuit of excellence, aiming to guide entities toward optimal performance through applying TQM principles, adherence to ISO standards, and fostering effective communication strategies. As a dedicated professional, Ayman envisions aligning his expertise with organizations committed to development and excellence, creating a mutually beneficial environment for himself and the entities he collaborates with.

Ayman is a Corporate Trainer For

Total Quality Management (TQM)

Training Since:January, 2010

Corporate Social Responsibility

Training Since:February, 2010

Operations Management

Training Since:February, 2010

Value Stream Mapping (VSM)

Training Since:August, 2010

ISO 9001:2015 Lead Auditor

Training Since:March, 2010

Business Communication Skills

Training Since:August, 2010

Work Experience

QA/QC Manager
Manufacturing · January, 1987 - December, 2007
Roles & Responsibilities
- Reviewed QC results for all materials, in-process, and final products to ensure compliance with quality standards and specifications.
- Planned and executed strategies for continually improving company Key Performance Indicators (KPIs), contributing to enhanced overall quality performance.
- Conducted 2nd party audits to assess and validate adherence to quality control processes, identifying areas for improvement and implementing corrective actions.
- Led as an assessor/auditor for ISO 9001:2000, ensuring that the organization's quality management system met the required standards and certifications.
- Served as the internal auditor for EMS ISO 14001:1996, conducting thorough assessments of environmental management systems and recommending necessary improvements.
- Functioned as the Quality Management System (QMS) management representative, actively preparing and reviewing QMS documents to maintain compliance with quality standards and regulations. Additionally, provided training for internal auditors to enhance the organization's overall quality control capabilities.
Quality Management System Consultant
Computer and Information Technology (IT) · March, 2007 - February, 2008
Roles & Responsibilities
- Evaluated, designed, and updated the quality systems of client companies, ensuring alignment with industry standards and best practices.
- Measured and evaluated the performance of organizations, providing insights and recommendations for improvement to enhance overall quality and efficiency.
- Advised on problem-solving initiatives and facilitated continual improvement processes, fostering a culture of excellence and innovation within the client’s organization.
- Established and conducted audits for ISO 14001, OHSAS 18001, SA8000, 16949, and other relevant quality management systems, ensuring compliance and identifying areas for enhancement.
- Applied expertise in Total Quality Management (TQM) tools to streamline processes, reduce defects, and optimize overall quality performance.
- Led as a QMS Lead Auditor, overseeing audit processes, evaluating conformity to standards, and providing strategic recommendations for corrective actions. Additionally, functioned as a trainer, imparting knowledge and skills to internal teams to enhance their understanding of quality management principles.
Quality Manager
Computer and Information Technology (IT) · July, 2008 - July, 2010
Roles & Responsibilities
- Served as the Management Representative for QHSE, overseeing the successful implementation of QMS ISO 9001:2008 and ensuring compliance with quality standards.
- Established and monitored the Quality Management System's (QMS) effectiveness, regularly assessing its performance and identifying areas for improvement.
- Conducted training sessions for internal quality auditors, equipping them with the necessary skills to conduct comprehensive audits and maintain quality standards across departments.
- Led and supervised internal quality auditing processes, meticulously planning and executing audits to evaluate the adherence of various departments, including production, maintenance, labs, purchasing, and HR, to established quality norms.
- Defined, established, and monitored key performance indicators (KPIs) for all company departments, including production, maintenance, labs, purchasing, and stores, ensuring alignment with overall quality objectives.
- Oversaw the Customer Satisfaction Index, collaborating with relevant stakeholders to address concerns and implement corrective actions, enhancing overall customer satisfaction. Additionally, supervised, audited, and maintained the Health, Safety, and Environmental (HSE) management system to ensure compliance with established standards.
Corporate Trainer
Education · August, 2010 - present
Roles & Responsibilities
- Conduct engaging and interactive training sessions on Total Quality Management (TQM) subjects and tools, ensuring participants understand quality principles and methodologies comprehensively.
- Facilitate training programs in Industrial Engineering, equipping employees with the necessary skills to optimize processes and enhance overall operational efficiency
- Deliver insightful and impactful training sessions on Corporate Social Responsibility (CSR), fostering a sense of social consciousness and responsibility among employees and aligning corporate values with societal well-being
- Provide expertise in the European Foundation for Quality Management (EFQM), guiding participants through the principles and practices to drive organizational excellence and continuous improvement.
- Conduct training modules on soft skills, including communication, teamwork, and leadership, to enhance interpersonal skills and promote a positive work culture within the corporate environment.
- Stay abreast of industry trends and advancements, continually updating training materials and methodologies to ensure relevance and effectiveness in delivering high-quality corporate training programs.