Customer Centricity Trainer in Thane
About Deepti
Deepti is a dynamic and accomplished professional with a passion for empowering individuals and organizations through training and development. With a remarkable track record that spans over 15 years, she has been making a significant impact in the field since 2018, delivering transformative trainings that elevate personal and professional growth. Her diverse expertise and numerous certifications, including being a Certified ICF Approved GROW MORE COACH, Certified Master Trainer Facilitator, Master NLP Practitioner, and DISC Certified, speak volumes about her commitment to excellence.
Deepti's broad spectrum of skills covers a wide range of areas, making her a valuable asset in any learning and development landscape. She possesses a wealth of knowledge in Learning & Organization Development Strategy, Leadership Development, Coaching, Training Delivery, and Content Development - with a special focus on Instructional Designing for effective learning experiences. Her impressive toolkit extends to High Potential Identification & Development, Talent Council, Succession Planning, and Career Planning, which showcases her strategic thinking and ability to nurture talent within organizations.
Furthermore, Deepti's proficiency in various surveys such as 360, Gallup, Great Place to Work & Internal Engagement Surveys, highlights her commitment to understanding employee needs and fostering a positive work environment. She has also shown exceptional expertise in Employee Engagement, Diversity & Inclusion, Assessment & Development Centers, Employee Communication, HR Awards, Talent Management for Campus recruits, and HR Operations, solidifying her as a well-rounded professional who can address diverse organizational challenges.
With her unwavering dedication to empowering individuals, her impressive range of expertise, and her proven ability to drive organizational success, Deepti continues to be a force to be reckoned with in the realm of learning and development.
Deepti is a Corporate Trainer For
Neuro Linguistic Programming
Seven Habits for Highly Effective People
Customer Centricity
Work Experience
Head COE Human Resources
Roles & Responsibilities
- Provide strategic direction to the Human Resources COE, aligning its goals with the overall organizational objectives and business strategies
- Oversee the development and implementation of comprehensive talent management strategies, including recruitment, onboarding, training, performance management, and succession planning
- Develop and maintain HR policies, procedures, and practices that adhere to legal and regulatory requirements while promoting a positive and inclusive work environment
- Drive initiatives to enhance organizational effectiveness and employee engagement, such as culture-building programs, diversity and inclusion initiatives, and employee wellness programs
- Lead HR-related change initiatives, guiding the organization through periods of transformation by ensuring effective communication, stakeholder engagement, and change adoption strategies
- Utilize HR analytics to gather data-driven insights on workforce trends, enabling data-based decision-making for resource planning, talent retention, and overall HR strategy refinement
- Collaborate closely with senior leadership, department heads, and cross-functional teams to understand HR needs, provide advisory services, and deliver innovative HR solutions that contribute to business success
Learning and Development Leader
Roles & Responsibilities
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Developed and delivered comprehensive training curricula, aligning learning initiatives with business goals to enhance employees' skills, knowledge, and performance
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Conducted thorough training needs assessments to identify skill gaps and learning opportunities within the organization, ensuring training programs addressed specific developmental needs
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Led the execution of various learning programs, workshops, and seminars, overseeing logistics, content creation, and facilitation to provide engaging and effective learning experiences
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Initiated and managed e-learning platforms and resources, enabling remote and self-paced learning opportunities that catered to diverse learning preferences and schedules
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Established evaluation metrics and measurement methodologies to assess the effectiveness of training programs, gathering feedback and data to continuously improve content and delivery
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Collaborated with cross-functional teams, including HR, department heads, and subject matter experts, to identify training needs, align learning objectives, and ensure training initiatives supported overall business growth
Learning and Development Senior Manager
Roles & Responsibilities
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Developed and executed comprehensive learning and development strategies aligned with organizational goals, ensuring that training initiatives contributed to employee growth and business success
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Managed a team of learning and development professionals, providing guidance, mentorship, and support to ensure the successful design, delivery, and evaluation of training programs
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Conducted thorough assessments to identify skill gaps and training needs across the organization, collaborating with department heads to tailor learning solutions that addressed specific challenges
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Oversaw the design, development, and implementation of diverse training programs, including workshops, e-learning modules, leadership development, and technical training, catering to a range of learning styles
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Established metrics and evaluation frameworks to measure the effectiveness of training initiatives, analyzing feedback and data to continuously enhance content, engagement, and learning outcomes
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Collaborated closely with senior leadership, HR, and cross-functional teams to ensure learning strategies were aligned with business objectives, providing advisory services and adapting programs to evolving organizational needs
Learning & Organizational Development Manager
Roles & Responsibilities
- Develop and implement learning and organizational development strategies that align with company goals and foster employee growth.
- Assess training needs, design effective learning programs, and evaluate their impact on employee performance.
- Oversee the execution of training initiatives, workshops, and development activities to enhance employees' skills and capabilities.
- Collaborate with HR and management to identify talent development opportunities and succession planning.
- Monitor organizational culture and employee engagement, providing interventions to promote a positive and productive work environment.
Learning & Organization Development Assistant Manager
Roles & Responsibilities
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Assisted in coordinating and scheduling various training programs, workshops, and seminars, ensuring seamless logistics, participant registrations, and resource allocation
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Supported the creation of training materials, e-learning modules, and resources by collaborating with subject matter experts, ensuring content was accurate, engaging, and aligned with learning objectives
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Analyzed training feedback, participant evaluations, and learning effectiveness metrics to provide insights on program success and areas for improvement
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Managed the Learning Management System (LMS), overseeing user access, content uploads, and troubleshooting technical issues to facilitate a user-friendly learning experience
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Prepared regular reports on training attendance, completion rates, and program outcomes, providing data-driven insights to leadership for decision-making
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Responded to employee inquiries regarding training opportunities, communicated program details effectively, and provided assistance to ensure smooth participation in learning initiatives
Skills
Education
College of Commerce & Management Studies
Mohanlal Sukhadia University
Projects
Posts
Courses
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