Fidelis Limuru Kenya
Fidelis
Data Management Systems (DMS) Trainer in Limuru
Location
Limuru, Kenya
Trainer Since
January, 2016
Data Management Systems (DMS)
Warehouse Management Systems (WMS)
Location
Limuru, Kenya
Trainer Since
January, 2016
Data Management Systems (DMS)
Warehouse Management Systems (WMS)
Fidelis - Data Management Systems (DMS) Trainer in Limuru, Kenya | Edstellar
Fidelis
About
Trainer for

Data Management Systems (DMS) Trainer in Limuru

About Fidelis

Meet Fidelis, a seasoned corporate trainer with an impressive track record, boasting over eight years of hands-on experience in the intricate domains of Data Management Systems (DMS) and Warehouse Management Systems (WMS). Fidelis has firmly established herself as a leading expert in the corporate training arena, wielding extensive knowledge and practical insights to empower professionals across diverse industries.

Within the dynamic landscape of Data Management Systems, Fidelis has demonstrated a remarkable proficiency in navigating the complexities associated with organizing, storing, and retrieving data. Her depth of understanding extends beyond the theoretical frameworks, encompassing practical strategies that enhance data efficiency and contribute to the seamless flow of information within organizational structures.

In the realm of Warehouse Management Systems, Fidelis stands out for her adeptness in optimizing logistical operations. Her expertise lies in streamlining warehouse processes, improving inventory management, and implementing strategies that elevate overall operational efficiency. With an acute awareness of industry trends and emerging technologies, she ensures that her training programs remain at the forefront of innovation.

Fidelis's commitment to corporate training goes beyond the conventional, as she meticulously tailors her sessions to address the unique needs of her audience. Her training modules are not only informative but also interactive and engaging, fostering an environment conducive to active learning and skill absorption. Her reputation for clear and effective communication, combined with her passion for facilitating knowledge transfer, has garnered acclaim from both participants and peers.

In summary, Fidelis emerges as a distinguished corporate trainer, bringing to the table a wealth of experience and a profound understanding of Data Management Systems and Warehouse Management Systems. Her holistic approach, coupled with a commitment to staying ahead of industry advancements, positions her as an invaluable asset in shaping the competencies of professionals navigating the intricacies of corporate technology.

Fidelis is a Corporate Trainer For

Data Management Systems (DMS)

Training Since:
January, 2016

Warehouse Management Systems (WMS)

Training Since:
January, 2016

Work Experience

Training and Technical Support Associate

Computer and Information Technology (IT):
August, 2022 - August, 2023

Roles & Responsibilities

  • Provided training sessions to new employees, including instruction on company policies, software usage, and technical procedures.
  • Offered technical support to clients and internal staff, troubleshooting software and hardware issues via phone, email, or in-person meetings.
  • Created and updated training materials, manuals, and online resources to ensure accurate and up-to-date information for users.
  • Collaborated with cross-functional teams to identify areas for improvement in training processes and technical support procedures.
  • Maintained detailed records of training sessions, technical issues, and resolutions to track performance and identify trends for future improvement.

Head of Help Desk

Computer and Information Technology (IT):
November, 2020 - July, 2022

Roles & Responsibilities

  • Led and supervised a team of help desk support staff, assigning tasks, providing guidance, and ensuring efficient resolution of technical issues.
  • Developed and implemented help desk procedures and protocols to streamline support operations and improve response times.
  • Evaluated and prioritized incoming support requests, delegating tasks to team members based on expertise and workload.
  • Conducted performance reviews and provided training to help desk staff to enhance their skills and knowledge in troubleshooting and customer service.
  • Collaborated with IT management to identify recurring technical issues, recommend solutions, and implement preventive measures to minimize downtime and improve user satisfaction.

Technical Support Technician

Computer and Information Technology (IT):
November, 2017 - November, 2018

Roles & Responsibilities

  • Provided technical assistance to customers and end-users, resolving hardware and software issues through phone, email, or remote access tools.
  • Diagnosed and troubleshooted technical problems, including network connectivity, software installation, and system configuration.
  • Documented support interactions, including issues reported and solutions provided, to maintain accurate records and facilitate future problem-solving.
  • Assisted in the development and maintenance of knowledge bases, FAQs, and user guides to empower users to resolve common issues independently.
  • Collaborated with other technical support team members and escalated complex issues to higher-level support personnel when necessary to ensure timely resolution.

Skills

Cybersecurity
IT Operations
Software Testing
Customer Experience
Wide Area Network (WAN)
Service Desk
Computer Hardware Troubleshooting
System Monitoring
Cisco Networking
Zendesk
Jira
Confluence
Customer Support
Problem Solving
Technical Support
Technical Product Training
Database Management System (DBMS)

Education

Mt. Kenya University

Network and System Administration:
2010-2014

Projects

Posts

Courses

Data Management Systems (DMS)
Warehouse Management Systems (WMS)

Want Fidelis for your next training?

Request a Demo

Other Trainers

Qudrat
Dubai, United Arab Emirates
Training Since
January, 2005
B2B Sales
Customer Service Skills
+7 more...
View profile
Arjun
Bangalore Urban, India
Training Since
January, 2020
CompTIA Security+
View profile
Nisha
Bengaluru, India
Training Since
June, 2020
Programming in HTML5 with JavaScript and CSS3
Python
+2 more...
View profile
Sandiran
Mumbai, India
Training Since
January, 2016
Train The Trainer
View profile
Maanu
Gurgaon, India
Training Since
February, 2011
Business Communication Skills
View profile
Varadharajan
Kancheepuram, India
Training Since
February, 2011
Java Full Stack
View profile
Ravisankar
Cochin, India
Training Since
January, 2019
Microsoft Azure Administrator
View profile
Dr Gayetri
Chennai, India
Training Since
July, 2009
Java
View profile
Arun
Coimbatore, India
Training Since
June, 2008
AgilePM
Data Analytics
+13 more...
View profile
Tushar
Vadodara, India
Training Since
March, 2013
PMP
Project Management Fundamentals
View profile
Prabhu
New Delhi, India
Training Since
April, 2013
Microsoft Sharepoint
Power Automate
View profile
Titus
Pune, India
Training Since
June, 2018
Introduction to Machine Learning
View profile
Madhumetha
Chennai, India
Training Since
March, 2017
CompTIA Security+
View profile
Sivaram
Chirala, India
Training Since
April, 2014
Programming in HTML5 with JavaScript and CSS3
Big Data Analytics
+1 more...
View profile
Jatin
Gandhinagar, India
Training Since
January, 2014
PHP & MySQL
Wordpress 1
View profile
Utkarsh
Bengaluru, India
Training Since
April, 2018
Data Science with Python
Machine Learning
View profile
Shubham
Indore, India
Training Since
March, 2011
Professional Scrum Master
Scrum Fundamentals Certified
Oracle 9i Basic and Advance
View profile
Shashi
Belaguru, India
Training Since
April, 2016
Google Flutter
MERN Full Stack
+2 more...
View profile
Durga
Hyderabad, India
Training Since
March, 2015
SAP BW/HANA
View profile
Jozette
Minneapolis, United States
Training Since
February, 2015
Zoho CRM
AgilePM
+6 more...
View profile
Martin
Verwood, United Kingdom
Training Since
March, 2019
Negotiation Skills
Procurement - Cost Reduction
+3 more...
View profile
Mishra
Noida, India
Training Since
August, 2012
Finance Management
Investment Banking
View profile
Farhad
Toronto, Canada
Training Since
November, 2010
Business Communication Skills
Cultural Sensitivity
+2 more...
View profile
Mohpreet
Toronto, Canada
Training Since
January, 2014
Spring Boot
View profile
Gil
Taguig City, Philippines
Training Since
May, 2011
Lean Six Sigma Green Belt
View profile
Ahmed
Dubai , United Arab Emirates
Training Since
February, 2015
Effective Public Speaking
Intercultural Communication
+6 more...
View profile
Rony
Purwakarta, Indonesia
Training Since
May, 2014
Certified Supply Chain Professional
View profile
Tim
Preston, United Kingdom
Training Since
October, 2009
Self Awareness
Personal Branding: Step Into Your Spotlight
+1 more...
View profile
Howard
Richmond Hill, Canada
Training Since
February, 2016
Creative Thinking
Design Thinking
+5 more...
View profile
Mohamed
Dubai, United Arab Emirates
Training Since
January, 2009
Time Management
Business Communication Skills
+2 more...
View profile
Viqar
Aligarh, India
Training Since
May, 2017
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt
+2 more...
View profile
Trisha
Mumbai, India
Training Since
March, 2018
Microsoft Excel
Power BI
View profile
Madhurika
Chennai, India
Training Since
January, 2020
Executive Presence
Risk Identification, awareness and management
+4 more...
View profile
Alvin
Memphis, United States
Training Since
January, 2014
Train The Trainer
Preparing Your Data for Power BI
+2 more...
View profile
Manoj
Pune, India
Training Since
January, 2022
Procurement Planning and Bid Management
View profile
Priyam
Pune, India
Training Since
February, 2019
Leadership Skills
Prevention of Sexual Harassment (POSH)
+1 more...
View profile
Michele
San Diego, United States
Training Since
January, 2015
Team Building
View profile
Shyamasree
Bengaluru, India
Training Since
March, 2011
Decision Making
View profile
Lentin
Kochi, India
Training Since
January, 2012
PyQt
Robot Operating System
+2 more...
View profile
Sanjay
Faridabad, India
Training Since
February, 1993
MS Project
Microsoft Power BI Data Analyst
+3 more...
View profile
Swati
Surat, India
Training Since
February, 2021
Finance Compliance
View profile
Yasesveni
Bangalore Urban, India
Training Since
August, 2021
ISO 27001 for Lead Auditor
GDPR
+2 more...
View profile
Amandeep
Bengaluru, India
Training Since
December, 2010
Business Communication Skills
View profile
Aditi
Thane, India
Training Since
April, 2023
Organizational Culture
Email Writing and Etiquettes
View profile
Mathew
Ernakulam, India
Training Since
January, 2012
Customer Care
Business Communication Skills
+2 more...
View profile
Singh
New Delhi, India
Training Since
January, 2001
Power BI
Microsoft Powerpoint
+5 more...
View profile
Ameed
Amman, Jordan
Training Since
March, 2015
Digital Marketing
Digital Sales Strategies
+4 more...
View profile
Ajai
Dubai, United Arab Emirates
Training Since
June, 2014
Quality Management Systems
View profile
Gaurav
Greater Noida
Training Since
January, 2014
Business Writing
Business Communication Skills
+3 more...
View profile
Manish
Ahmedabad, India
Training Since
January, 2013
Programming in HTML5 with JavaScript and CSS3
View profile
Wasim
Pune, India
Training Since
December, 2008
Train The Trainer
View profile
Ayushi
Ahmedabad, India
Training Since
April, 2018
PHP
Google Flutter
+5 more...
View profile
Maha
Dubai, United Arab Emirates
Training Since
January, 2000
PMP
PMI Risk Management Professional
+7 more...
View profile
Ramalakshmi
Coimbatore, India
Training Since
January, 2018
Java
Programming in HTML5 with JavaScript and CSS3
+1 more...
View profile
Kunal
Bangalore Urban, India
Training Since
January, 2020
Python
View profile
Rama
Chennai, India
Training Since
May, 2005
Total Productive Maintenance (TPM)
View profile
Deepak
Jaipur, India
Training Since
January, 2016
7 Habits of Highly Effective People
Business Communication Skills
+8 more...
View profile
Eyad
Riyadh, Saudi Arabia
Training Since
January, 2005
PMP
Change Management
+10 more...
View profile
Smriti
Sangli, India
Training Since
July, 2010
Computer Vision
Machine Learning
View profile
Manasi
Navi Mumbai, India
Training Since
July, 2013
SQL
PostgreSQL
+1 more...
View profile
Abdelkader
Port Said, Egypt
Training Since
August, 2022
PMP
Project Management Fundamentals
+3 more...
View profile
Angelica
Dubai, United Arab Emirates
Training Since
September, 2015
Customer Excellence
Emotional Intelligence
View profile
Ishtyaqe
Bareilly, India
Training Since
February, 2018
Data Science with Python
PySpark
+3 more...
View profile
Jyotsnaa
Mumbai, India
Training Since
April, 2015
Leadership Skills
Difficult Conversations
View profile
Abhishek
Jaipur, India
Training Since
January, 2016
Business Communication Skills
Written Communication
+15 more...
View profile
Jeena
Trivandrum, India
Training Since
January, 2016
C Programming
C++ Programming
+1 more...
View profile
Mahmoud
Cairo, Egypt
Training Since
January, 2020
Microsoft Power BI Data Analyst
Microsoft Office Specialist: Excel Expert (Microsoft 365 Apps)
View profile
Nishita
Bengaluru, India
Training Since
February, 2019
Salesforce Administrator
View profile
Tushar
New Delhi, India
Training Since
February, 2015
Data Analytics & Visualization
Data Analytics
View profile
Ibrahim
Bengaluru, India
Training Since
May, 2017
ISO 45001:2018 - Lead Auditor
ISO 14001:2018 - Lead Auditor
+9 more...
View profile
Vineet
Kanpur, India
Training Since
October, 2011
IATF 16949
Total Productive Maintenance (TPM)
+1 more...
View profile
Lynda
Abu Dhabi, United Arab Emirates
Training Since
June, 2010
Lean Six Sigma Green Belt
Lean Six Sigma Yellow Belt
+6 more...
View profile
Naji
Beirut, Lebanon
Training Since
February, 2020
PMP
PMI-ACP
View profile
Sarah
Abu Dhabi, United Arab Emirates
Training Since
December, 2010
Business Communication Skills
View profile
Bayo
LAGOS, Nigeria
Training Since
February, 2016
Leadership Skills
Presentation Skills
+1 more...
View profile
Chidi
Abuja, Nigeria
Training Since
March, 2012
CISA (Certified Information Systems Auditor)
DevOps
+2 more...
View profile
Arie
Jakarta, Indonesia
Training Since
March, 2021
Certification of Competency in Business Analysis (CCBA)
View profile
Charmaine
Mandaluyong, Philippines
Training Since
August, 2016
Sales Support
View profile
Tobechukwu
Enugu, Nigeria
Training Since
January, 2019
Web Development
View profile
Marivic
San Pascual Batangas , Philippines
Training Since
January, 2010
ISO 27001 for Lead Auditor
View profile
Jethro
Mabalacat, Philippines
Training Since
January, 2019
Agile Scrum
Data Science with Python
+1 more...
View profile
Olufunke
Abuja, Nigeria
Training Since
January, 2015
Food Safety
Quality Systems
+1 more...
View profile
Adesina
Port Harcourt, Nigeria
Training Since
January, 2014
ISO 14001:2015 EMS Lead Auditor
ISO 9001:2015 Lead Auditor
+2 more...
View profile
Timileyin
Lagos, Nigeria
Training Since
January, 2018
Food Manufacturing
Product Development
+1 more...
View profile
Ayman
Alexandria, Egypt
Training Since
January, 2010
Total Quality Management (TQM)
Corporate Social Responsibility
+4 more...
View profile
Gary
Canterbury, United Kingdom
Training Since
November, 2010
Business Communication Skills
Change Management
+1 more...
View profile
Bhagyashree
Thane, India
Training Since
January, 2012
Managerial Developmental Program (MDP)
Leadership Skills
+10 more...
View profile
Haitham
Salmyia , Kuwait
Training Since
February, 2009
PMP
PfMP
+18 more...
View profile
Surendra
Bangalore, India
Training Since
February, 2019
MS Excel
MS Power Point
+2 more...
View profile
Archana
Chennai, India
Training Since
February, 2018
Microsoft Excel
Advanced Excel
View profile
Michelle
Owatonna, United States
Training Since
March, 2016
7 Habits of Highly Effective People
Core Sales Skills
+2 more...
View profile
Sean
Las Vegas, United States
Training Since
May, 2015
Managerial Developmental Program (MDP)
Lean Six Sigma Yellow Belt
View profile
Alastair
Wichita, United States
Training Since
May, 2017
Organizational Structure and Development
Management Philosophy
View profile
Sourav
Kolkata, India
Training Since
April, 2017
Coaching and Mentoring
Anti Money Laundering
+2 more...
View profile
Preston
Orlando, United States
Training Since
January, 2012
SAP
SAP Materials Management
View profile
Santosh
Kolhapur, India
Training Since
October, 2017
Leadership Excellence
Business Communication Skills
View profile
Venkat
Bengaluru, India
Training Since
September, 2009
Anti Money Laundering
KYC
+4 more...
View profile
Paridhi
Paridhi, India
Training Since
July, 2018
Business Communication Skills
Professional Life Skills
+1 more...
View profile
Abhay
Coimbatore, India
Training Since
December, 2016
Goods and Services Tax
View profile
Syid
Hyderabad, India
Training Since
April, 1997
Strategic Thinking
IT Management
+4 more...
View profile