Lean Six Sigma and PRINCE2 Trainer in Chennai
About Pankaj
Pankaj is an experienced information technology professional with over 15 years of experience. He has spent nearly seven years consulting on ITIL Service Management processes and related governance frameworks. He has a wealth of experience in technology, infrastructure management, service management (ITSM), operations, and project management.
Pankaj has extensive experience in various IT Service Management functions, including incident management, problem management, change management, transition management, and event management. He is ITILv3 Expert certified and has experience working within global organizations. He is also proficient in using various ITSM tools such as ServiceNow, Remedy, and the Agile tool JIRA.
Pankaj has excellent research and analytical skills, experience in documenting customer issues and providing escalation, and is proficient in problem-solving, root cause analysis, impact analysis, change management, and risk management. He is also a proven team leader, trainer, and motivator who can enhance team productivity through integrated efforts, and he has experience in managing, mentoring, and coaching team members.
Pankaj is a Corporate Trainer For
PRINCE2 Foundation and Practitioner
Lean Six Sigma Green Belt
Lean Six Sigma White Belt
Lean Six Sigma Black Belt
Lean Six Sigma Yellow Belt
Work Experience
Project Engineer
Roles & Responsibilities
- Responsible for developing a comprehensive project plan, including timelines, budgets, and resource allocation
- Coordinated with various stakeholders, including clients, contractors, and vendors, to ensure that the project was progressing according to the plan
- Responsible for ensuring that all engineering work meets quality standards and complies with relevant regulations and codes
- Monitored and controlled project costs, ensuring that the project stayed within budget
- Responsible for maintaining project documentation, including project plans, technical specifications, and progress reports
- Managed a team of engineers and technicians, providing guidance and ensuring they worked effectively and efficiently
ITIL Trainer and Consultant
Roles & Responsibilities
- Responsible for developing and delivering ITIL training programs to organizations and individuals
- Provided consulting services to organizations looking to adopt ITIL practices. This includes conducting ITIL assessments, identifying areas for improvement, and developing ITIL implementation plans
- Responsible for supporting organizations as they implement ITIL processes and practices
- Conducted ITIL audits to ensure that organizations are adhering to ITIL standards and best practices
- Collaborated with stakeholders across the organization, including IT professionals, business leaders, and other stakeholders
Lead Consultant (Service Management)
Roles & Responsibilities
- Responsible for providing leadership and direction to your team
- Responsible for managing budgets and resources for their projects. They need to ensure that their team has the resources they need to complete their work while also keeping costs under control
- Responsible for managing client relationships and ensuring that clients are satisfied with the work being done
- Provided guidance and support and helped your team members develop their skills and expertise
Skills
Education
Bachelors of Engineering
Projects
Posts
Courses
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