Presentation Skills Trainer in Bangalore Urban
About Rohan
Rohan is a highly accomplished professional passionate about personal and professional development. With a remarkable 8 years of experience in training, Rohan has honed his expertise in Time Management, Stress Management, Problem-Solving Skills, Email Writing and Etiquette, Personal Branding, Self Leadership, and Presentation Skills. His commitment to empowering professionals and organizations to unlock their full potential is evident in the breadth of skills he imparts. Rohan's training sessions are informative and transformative, as he has a proven track record of helping professionals and teams excel in various aspects of their personal and professional lives.
What sets Rohan apart is his extensive background in customer service spanning over 30 years across diverse industries such as Facilities Management, Training/Education, and Hospitality. This extensive experience has equipped him with a profound understanding of human dynamics, communication, and the intricacies of delivering exceptional service. It is this wealth of knowledge that he seamlessly integrates into his training programs, making them highly practical and relatable for his clients. Rohan's unique ability to draw from his vast professional experience sets him apart as a trainer who not only imparts knowledge but also provides real-world insights that are invaluable for those seeking to enhance their personal and professional skills.
Rohan is a Corporate Trainer For
Time Management
Stress Management
Problem Solving Skills
Email Writing and Etiquettes
Personal Branding: Step Into Your Spotlight
Self Leadership
Presentation Skills
Work Experience
National Account Director
Roles & Responsibilities
- Oversaw the comprehensive management of facilities and food services for key national accounts, ensuring the highest standards of quality and customer satisfaction
- Led initiatives to build and nurture strong, long-lasting relationships with national account clients, fostering trust and loyalty
- Executed strategic account management, handling all aspects of national accounts with a focus on meeting and exceeding client expectations
- Implemented workflow optimization strategies to enhance efficiency and streamline operations, improving service delivery
- Implemented cost control measures to maximize profitability while maintaining a competitive edge in the market
- Developed and monitored key performance metrics to evaluate the success of national account initiatives and ensure they aligned with organizational goals
Country Manager
Roles & Responsibilities
- Managed end-to-end facilities and administration, ensuring seamless operations and a conducive work environment across all India offices
- Oversaw account management functions, fostering strong client relationships and addressing their business needs effectively
- Implemented and maintained a robust Customer Relationship Management (CRM) system to enhance customer engagement and satisfaction
- Collaborated with cross-functional teams to develop and execute strategic initiatives, aligning business goals with the local market dynamics
- Maintained focus on financial management, optimizing budgets, and resource allocation to drive operational efficiency
- Ensured compliance with local regulations and industry standards while driving Google's mission and values within the Indian market
Resident Manager
Roles & Responsibilities
- Managed the daily operations of the hotel, ensuring a seamless guest experience, including check-in and check-out procedures
- Oversaw the Food and Beverage department, including restaurant and bar operations, to maintain high-quality service and guest satisfaction
- Collaborated with various departments to maintain the property's standards, including housekeeping, maintenance, and front office teams
- Conducted regular staff training and development programs to enhance the skills and knowledge of the hotel's employees
- Implemented cost-control measures and monitored budgets to ensure financial targets were met while maintaining service excellence
- Addressed guest concerns and resolved any issues promptly to ensure a high level of guest satisfaction and loyalty
Skills
Education
IHMCTAN
Amity
Projects
Posts
Courses
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