Sukanya

Business Communication Skills Trainer in Kolkata

Business Communication Skills
Product Strategy
Neuro Linguistic Programming

Location: Kolkata, India
Trainer Since: January, 2011

Trainer profile

Business Communication Skills Trainer in Kolkata

About Sukanya

Sukanya is a seasoned professional with over 12 years of rich and diverse experience in business communication skills, product strategy, and neurolinguistics programming training. Her extensive Training and Development background spans various industries, reflecting her versatility and adaptability in catering to the unique needs of diverse business landscapes. With a passion for empowering individuals and teams, Sukanya has honed her skills as a trainer to become a sought-after expert in enhancing communication capabilities, shaping effective product strategies, and integrating Neuro Linguistic Programming techniques for personal and professional growth.

In addition to her remarkable tenure as a trainer, Sukanya boasts a year of hands-on experience in Instructional Design, showcasing her commitment to evolving training methodologies. Her Instructional Design and Content Writing certification underscores her proficiency in crafting engaging and impactful learning materials. Sukanya's multifaceted expertise equips her with the knowledge to deliver comprehensive training programs. It positions her as a thought leader in shaping instructional content that resonates with learners across diverse industries. As a dynamic professional, Sukanya brings a wealth of knowledge and practical insights, making her a valuable asset in the ever-evolving training and development landscape.

Sukanya is a Corporate Trainer For

Business Communication Skills

Training Since:January, 2011

Product Strategy

Training Since:March, 2011

Neuro Linguistic Programming

Training Since:August, 2018

Work Experience

Training & HR Coordinator
Education · March, 2009 - March, 2011
Roles & Responsibilities
- Orchestrated and managed various training sessions, ensuring seamless execution of employee development programs to enhance organizational skills and knowledge
- Assisted in the recruitment and onboarding process by collaborating with hiring managers, scheduling interviews, and conducting initial candidate screenings, contributing to the efficient and timely filling of vacant positions
- Systematically organized and maintained personnel records, ensuring accuracy and compliance with relevant regulations and policies and facilitating streamlined access to employee information when needed
- Handled diverse administrative responsibilities, including preparing HR-related documentation, updating employee handbooks, and managing timekeeping systems, contributing to the overall efficiency of HR operations
- Planned and executed various employee engagement initiatives and events, fostering a positive work culture and enhancing team morale
- Drafted and disseminated internal communications about HR policies, procedures, and announcements, ensuring clear and consistent employee messaging and promoting a well-informed workforce
HR Generalist
Automotive · March, 2014 - August, 2015
Roles & Responsibilities
- Managed the performance management process, including conducting regular performance evaluations, providing constructive feedback, and implementing improvement plans as needed
- Facilitated Training and development programs to enhance employee skills and competencies, identifying training needs through regular assessments and collaborating with external training providers
- Administered employee relations initiatives, addressing and resolving workplace conflicts, grievances, and disciplinary issues by company policies and relevant employment laws
- Executed recruitment activities, including sourcing candidates, conducting interviews, and coordinating the onboarding process for new employees
- Collaborated with department heads to analyze workforce trends, identify areas for improvement, and develop strategies to enhance overall employee engagement and satisfaction
- Maintained accurate and up-to-date HR records, ensuring compliance with legal requirements, and supported implementing HR policies and procedures within the organization
Corporate Trainer
Education · March, 2011 - present
Roles & Responsibilities
- Conducted ongoing soft skills and product training sessions for employees to enhance their professional development and update them on industry trends
- Monitored sales personnel's performance regularly, identifying improvement areas and designing targeted training modules to address specific needs
- Developed and implemented training programs that aligned with organizational goals, ensuring that they contributed to the overall success of the sales team
- Collaborated with other departments to assess training needs, gather feedback, and tailor training content to address evolving business requirements
- Utilized various instructional techniques and delivery methods to engage participants and enhance their learning experience, including workshops, presentations, and interactive activities
- Stayed abreast of industry best practices and emerging trends in training and development, incorporating relevant insights into training programs to ensure they remain effective and cutting-edge
Training Manager
Telecommunication · October, 2021 - October, 2022
Roles & Responsibilities
- Monitored and measured monthly/quarterly performance through Role Fitness Certification activities, On-the-Job Training (OJT), and other relevant metrics
- Planned and conducted diverse Product/Process/Behavioral training sessions for low performers, providing guidance and mentoring based on observed performance
- Ensured timely Monthly JKQ (Job Knowledge Questionnaire) completion focused on achieving maximum certifications within the stipulated time frame
- Directed and monitored the completion of Daily Nuggets, addressing and resolving various queries related to the application, product, or process that users encountered during account log-ins
- Managed the documentation and tracking of cost records, facilitating the company's successful completion of cost audits
- Compiled and presented Management Information System (MIS) dashboards to provide comprehensive insights to the management, facilitating informed decision-making. Additionally, submitted claims to the Financial Institution Coordination Committee (FICC) for subsidy by established procedures