Corporate Peer-to-Peer Feedback Training Course

1. Individual performance

1. Identifying strengths and weaknesses
2. Setting and achieving goals
3. Learning and development

2. Team performance

1. Collaboration and communication
2. Problem-solving and decision-making
3. Building trust and respect

3. Benefits of a feedback-rich culture

1. Increased motivation and engagement
2. Improved performance and innovation
3. Stronger relationships and team dynamics

1. Conducive environments

1. Selecting the right time and place
2. Ensuring privacy and confidentiality
3. Creating a safe and supportive space

2. Assertive communication techniques

1. Using "I" statements to focus on your observations
2. Being specific and providing examples
3. Focusing on the behavior, not the person

1. Strengths and limitations of different models

1. Sandwich technique
2. Situation-Behavior-Impact (SBI) model
3. Other models

2. Applying the sandwich technique and SBI model in scenarios

1. Practicing real-life examples with colleagues

1. Cultivating a growth mindset

1. Viewing feedback as an opportunity to learn and grow
2. Recognizing mistakes as stepping stones for improvement
3. Embracing challenges and new perspectives

2. Strategies for managing emotional responses

1. Acknowledging your feelings
2. Taking a moment to reflect before reacting
3. Focusing on the content of the feedback

1. Effective vs Ineffective feedback examples

1. Identifying strengths and weaknesses
2. Analyzing the impact on the receiver

2. Opportunities for improvement

1. Suggesting alternative approaches
2. Recommending specific techniques for better communication

1. Developing action plans

1. Setting SMART goals 
2. Identifying specific steps for improvement
3. Prioritizing actions and setting deadlines

2. Accountability mechanisms

1. Seeking follow-up discussions with the provider
2. Involving a mentor or coach
3. Tracking progress and celebrating achievements