Corporate CRM Training Courses

Corporate CRM Training Courses

Enhance your team’s abilities to identify customer needs, upsell products, and improve conversion rates

Improve Customer Engagement with Customer Relationship Management (CRM) Training for Employees

Learn how Customer Relationship Management skills training courses drive success within your teams.

Customer Relationship Management (CRM) helps cultivate enduring customer relationships, driving sustainable business growth. Employees with Customer Relationship Management (CRM) skills can customize customer data, improve customer interactions and services, drive sales growth, automate marketing and sales processes, increase customer retention, optimize resource allocations, and enable the organization to comply with data privacy regulations. 

Edstellar’s instructor-led enterprise Customer Relationship Management (CRM) training courses equip professionals with the skills to effectively manage and analyze customer interactions and data throughout the customer lifecycle. Professionals will learn about CRM fundamentals, software tools, data management and analysis, mobile CRM, customer segmentation and targeting, and more.

Explore our comprehensive list of instructor-led onsite/in-house or virtual/online Customer Relationship Management corporate training courses. Unlock the full potential of your teams and set the stage for your organization’s success.

25% increase in customer retention with CRM training, fostering loyalty and satisfaction

$200 billion forecasted market growth for CRM software by 2032

20% decrease in sales cycle, boosting revenue generation and business growth

Instructor-Led CRM Training Courses

Explore the complete list of CRM Training corporate training programs for employees. Take advantage of the wide array of CRM Training topics, modules, and courses available, and equip your teams with the skills they need to succeed.

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Target Audience for Corporate CRM Training Courses

Edstellar offers a wide-range of CRM training courses for enterprise teams. Following are some of the job roles that benefit from our corporate CRM training programs.

  • CRM Administrator
  • CRM Analyst
  • Sales Manager
  • Marketing Manager
  • Customer Success Manager
  • Business Development Manager
  • Account Manager
  • CRM Consultant
  • CRM Developer
  • Data Analyst
  • Systems Integrator
  • Business Analyst
  • Project Manager (CRM implementation projects)
  • Customer Support Manager
  • Sales Operations Specialist

The customer relationship management training programs can also be taken by employees at various levels in the organization.

  • Customer Relationship Management training for managers
  • Customer Relationship Management training for staff
  • Customer Relationship Management training for leaders
  • Customer Relationship Management training for executives
  • Customer Relationship Management training for workers
  • Customer Relationship Management training for businesses
  • Customer Relationship Management training for beginners
  • Customer Relationship Management short courses for teams

Importance of CRM Training Skills and Competencies for Employees

CRM skills and competencies are vital for the success of any organization. Edstellar’s corporate CRM training classes help the business in the following ways:

Enhanced Customer Satisfaction

Organizations can improve customer satisfaction and loyalty by understanding and anticipating customer needs and preferences. CRM competency ensures that customer interactions are informed and meaningful, leading to positive outcomes.

Increased Sales and Revenue

Proficiency in CRM allows organizations to identify and nurture leads more effectively, increase conversion rates, and encourage repeat business through targeted marketing campaigns and sales strategies. By leveraging customer data, companies can cross-sell and upsell more efficiently.

Improved Customer Retention

Organizations with strong CRM practices better retain customers by providing consistent, high-quality service. CRM tools help identify at-risk customers, deploy retention strategies proactively, and reduce churn rates.

Data-Driven Decision Making

CRM competency allows organizations to collect, analyze, and act on customer data. This leads to better-informed decisions regarding product development, marketing strategies, and overall business direction.

Operational Efficiency

CRM systems streamline various business processes, from sales and marketing to customer service. Competency in CRM enables organizations to automate routine tasks, reduce manual errors, and ensure that efforts are focused on high-impact activities.

Invest in advancing your teams’ capabilities through our virtual and on-premise CRM training for organizations. Our comprehensive CRM training curriculum equips employees with the skills and competencies needed to tackle diverse challenges effectively.

Edstellar Approach to CRM Training

Edstellar is a leading customer relationship management training company that takes a holistic approach to delivering training solutions. Starting from expert consultation, training customization, training delivery and post-training support, our clients get ongoing assistance at every stage of their learning journey.

Our commitment to client success extends beyond the training sessions. We provide guidance to ensure that your team continues to excel and apply their newly acquired skills effectively in their roles.

The training methods include corporate Customer Relationship Management training workshops, live interactive sessions, and hands-on projects that boost the proficiency and confidence of employees. Edstellar’s Customer Relationship Management training for teams offer significant flexibility in terms of scheduling and delivery options, catering to the diverse needs of organizations.

1. Consult

We begin by understanding your challenges, and objectives and take a consultative approach for suggesting training solutions

2. Plan

Crafting a comprehensive strategy, we lay down a clear roadmap for the training solution.

3. Align

We align an expert trainer with your team to ensure the training objectives are in-line with your business goals.

4. Customize

We customize the training courses as per the needs of your team.

5. Execute

With meticulous planning in place, we roll out the training sessions, ensuring engagement, interactivity, and real-time learning.

6. Evaluate

After training, we assess the tangible impact of our training interventions based on a combination of feedback, analytics, and business outcomes

Impactful Training Delivery Methods
Tailored to Organizational Skilling Needs

Edstellar is one of the few CRM skills training providers offering versatile training delivery options. The training methods are tailored to meet the diverse needs of modern businesses. With our comprehensive face-to-face onsite / in-house / offsite / virtual corporate CRM training your team can prepare for the challenges of the future.
CRM Virtual trainig

Our virtual training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

With global reach, your employees can get trained from various locations
The consistent training quality ensures uniform learning outcomes
Participants can attend training in their own space without the need for traveling
Organizations can scale learning by accommodating large groups of participants
Interactive tools can be used to enhance learning engagement
CRM On-site trainig

Edstellar's onsite training delivers immersive and insightful learning experiences right in the comfort of your office.

Higher engagement and better learning experience through face-to-face interaction
Workplace environment can be tailored to learning requirements
Team collaboration and knowledge sharing improves training effectiveness
Demonstration of processes for hands-on learning and better understanding
Participants can get their doubts clarified and gain valuable insights through direct interaction
CRM Off-site trainig

Edstellar's off-site training programs offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Distraction-free environment improves learning engagement
Team bonding can be improved through activities
Dedicated schedule for training away from office set up can improve learning effectiveness
Boosts employee morale and reflects organization's commitment to employee development

Why choose Edstellar as your CRM training partner?

One Stop Solution for All Instructor-led Training Needs

Edstellar offers 1500+ training courses tailored to the diverse learning needs of the organization. Our instructor-led training is delivered in virtual, onsite and offsite modes to accommodate the diverse learning preferences and logistical needs of participants from various geographic locations.

Training Expertise

Edstellar has a vast network of seasoned trainers with relevant industry experience. Our commitment to excellence, innovative approach to training and drive for continuous improvement ensure that clients receive top quality training experience.

Global Delivery Capability

With Edstellar, your team has seamless access to quality instructor-led training across the globe. Backed by our network of trainers, rest assured that training can be delivered onsite, offsite or virtually in any language of your choice.

Comprehensive Training Management Services

Edstellar offers comprehensive training management and administration services which includes but are not limited to training needs analysis, training consultation, and pre and post-training assessment. Edstellar also offers coaching solutions that maximizes the impact of our training programs.

Choose Edstellar as Your Training Partner

We have Expert Trainers to Meet Your Customer Relationship Management Training Needs

We have hand-picked qualified, certified, verified and highly experienced trainers with diverse domain expertise all-set to bridge organizational skilling gaps anywhere, anytime.

Training Needs
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Deepak
Pune, India
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May 1, 2015
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Devi
Hyderabad, India
Training Since
April 1, 2005
Python and Data Science Trainer in Bareilly
Afshan
Bareilly, India
Training Since
August 1, 2018
Oracle PL SQL Trainer in Bengaluru
Akash
Bengaluru, India
Training Since
February 1, 2019
Python Trainer in Bengaluru
Vijayalakshmi
Bengaluru, India
Training Since
January 1, 2016
Java Trainer in Bengaluru
Venkata
Bengaluru, India
Training Since
November 1, 2013
Java Trainer in Hyderabad
Sudha
Hyderabad, India
Training Since
December 1, 2011
Power BI Trainer in Chennai
Sharon
Chennai, India
Training Since
June 1, 2011
Java Trainer in Nagpur
Satish
Nagpur, India
Training Since
May 1, 2016
Advanced Java Trainer in Pune
Sangeeta
Pune, India
Training Since
March 1, 2008
Manual Testing and Java Trainer in Bhilai
Manas
Bhilai, India
Training Since
February 1, 2018
IOT, Machine Learning & Python Trainer in Bhatkal
Liqzan
Bhatkal, India
Training Since
January 1, 2016
Selenium and Manual Testing Trainer in Bengaluru
Lakshmi
Bengaluru, India
Training Since
July 1, 2016
ML and Python Trainer in Karnataka
Kumar
Belgaum, India
Training Since
October 1, 2007
Python and Data Science Trainer in Bengaluru
Jyoti
Bengaluru, India
Training Since
January 1, 2021
Microsoft Azure Administrator Trainer in New Delhi
Harshit
New Delhi, India
Training Since
January 1, 2017
Full Stack MERN, MEAN & Java Trainer in Pune
Dilip
Pune, India
Training Since
February 1, 2014
Blockchain Technology Trainer in Hyderabad
Chandrasekhar
Hyderabad, India
Training Since
January 1, 2019
Java & Python Trainer in Chapra
Ashutosh
Chapra, India
Training Since
January 1, 2015
Machine Learning Trainer in Basti
Aman
Basti, India
Training Since
January 1, 2021

Corporate CRM Training Pricing

Our CRM group training is tailored to your specific upskilling needs. Explore transparent pricing options that fit your training budget, whether you're training a small group or a large team. Discover more about our CRM training cost and take the first step toward maximizing your team's potential.

Request for a quote to know about our corporate CRM training cost and plan the training initiative for your teams. Our cost-effective CRM training pricing ensures you receive the highest value on your investment.

Request for a Quote

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your CRM training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts

Starter Package

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

Most Popular
Growth Package

350 licenses

160 hours of training (includes VILT/In-person On-site)

Ideal for growing SMBs

Enterprise Package

900 licenses

400 hours of training (includes VILT/In-person On-site)

Designed for large corporations

Custom Package

Unlimited licenses

Unlimited duration

Designed for large corporations

View Corporate Training Packages

Complement CRM Training for Long Term Impact

Coaching Programs for Success
Coaching

With Edstellar Coaching Solutions, we offer personalized coaching programs tailored to unlock individual potential, fostering professional growth and empowerment in today's dynamic business landscape.

View Coaching Programs
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