Corporate High Impact Leadership Training Course

1. The four universal communication principles

1. Understanding clarity, brevity, relevance, and sincerity
2. How these principles shape trust and perception
3. Integrating principles into everyday leadership interactions
4. Common communication traps leaders should avoid

2. The power of presence in effective leadership

1. What “presence” really means in a leadership context
2. Developing self-awareness and authenticity
3. Managing energy and emotions in high-stakes situations
4. Projecting confidence without arrogance

3. The ten active communication skills

1. Deep listening and empathetic response
2. Assertive yet respectful speaking
3. Maintaining eye contact and body alignment
4. Managing vocal tone and modulation
5. Pausing and pacing for impact
6. Reading the room and adjusting delivery
7. Removing filler language and distractions
8. Using analogies and metaphors effectively
9. Giving space for others to speak
10. Closing conversations with clarity and intent

1. Active communicating using voice, body, imagination, and energy

1. Using vocal dynamics to match emotion and intent
2. Aligning body language with verbal message
3. Activating imagination for compelling storytelling
4. Channeling positive energy to influence mood and morale

2. Theater as heightened communication

1. Understanding performance elements relevant to leadership
2. Using roleplay to build communication agility
3. Crafting stage presence for team and public speaking
4. Connecting emotionally through expressive techniques

3. Thinking on your feet: the skill of spontaneity

1. techniques to improve mental agility
2. reframing and redirecting conversations in real time
3. improvisational tools for handling tough questions
4. staying composed under pressure

1. The power of dialogue

1. Difference between dialogue and discussion
2. Creating spaces for open and safe conversations
3. Using dialogue to address conflict and drive alignment
4. Reflective listening as a tool in dialogue

2. Building meaningful relationships in the workplace

1. Trust-building behaviors for leaders
2. Identifying employee motivators and communication styles
3. Fostering psychological safety within teams
4. Sustaining professional yet human connections

3. Dialogue and courageous conversations

1. Initiating difficult conversations with confidence
2. Handling emotional responses constructively
3. Staying respectful while being honest
4. Tools to prepare and debrief sensitive dialogues

4. The art of giving and receiving constructive feedback

1. Timing and tone for effective feedback delivery
2. The SBI (Situation-Behavior-Impact) model
3. Receiving feedback with openness and reflection
4. Turning feedback into growth opportunities

5. Creating a community of excellence through communication

1. Setting a shared language and vision
2. Storytelling as a leadership tool
3. Rituals and communication routines that build culture
4. Communication as a lever for performance and values

6. Leadership stories and exercises

1. Identifying personal leadership narratives
2. Using stories to inspire and influence
3. Peer sharing and feedback on personal stories
4. Applying storytelling frameworks to real-life scenarios

1. The primary skills of the coach

1. Presence and patience in coaching conversations
2. Setting the coaching context and boundaries
3. Distinguishing coaching from mentoring and managing
4. Maintaining neutrality and non-judgment

2. Mastering the tools of the coach

1. Goal setting with the GROW model
2. Using silence strategically
3. Building accountability without micromanaging
4. Reframing and perspective shifting

3. The three types of listening

1. Internal listening: noticing personal bias and filters
2. Focused listening: being fully present with the speaker
3. Global listening: sensing emotions, tone, and environment

4. The art of curious questioning

1. Difference between open, probing, and clarifying questions
2. Asking “what” vs “why”
3. Staying non-directive and exploratory
4. Building trust through curiosity

5. Listening skills and asking the right questions

1. Layering questions to go deeper
2. Managing assumptions and judgment in questions
3. Creating space after a question
4. Balancing inquiry and advocacy

6. Playback and empathy and coaching tools

1. Summarizing and reflecting back accurately
2. Validating emotions while staying objective
3. Using empathy to deepen connection
4. Leveraging coaching tools like journaling and action planning