
Quality Management System Program
Builds and runs an ISO 9001 quality system that passes audit and drives improvement

Fewer defects, stronger systems.
We build quality capability inside manufacturers and service operations: the quality engineers, the continuous improvement leaders, and the operations teams who own defect prevention and process control. Instructor-led training in Lean Six Sigma, ISO 9001, and statistical quality is how we do it, scoped to your processes and delivered wherever your teams are.
Instructor-led workshops and programsIn-house, virtual or blended10 languagesDelivered in English, Spanish, Mandarin, German, Arabic, Portuguese, Hindi, French, Japanese, Italian100+ countriesWe have delivered in United States, United Kingdom, India, Canada, Germany, France, Netherlands, UAE, Saudi Arabia, Singapore, Australia, Japan, Brazil, South Africa and 90+ more countries
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Quality management training is instructor-led group training that builds an organization's ability to prevent defects, control processes, and sustain certified quality systems. It covers quality systems and audit readiness, Lean and continuous improvement, Six Sigma and statistical quality, structured problem solving, and supplier quality. Programs are scoped to the processes, standards, and regulatory regimes a team actually works under and delivered to a closed cohort rather than sold as individual seats.
The commercial distinction is between inspecting quality in and building it in. Rework, warranty claims, and audit findings all cost more the later they surface; group training builds shared practice: the same statistical discipline, the same root cause rigor, and the same understanding of what ISO 9001 and customer-specific requirements expect. For manufacturers and service operations alike, that shared practice is what moves quality from a department to a capability.
The program covers quality management end to end: ISO 9001 quality management systems and audit readiness, Lean tools from 5S to value stream mapping, Six Sigma Green and Black Belt methods, statistical process control and design of experiments, 8D and FMEA problem solving, and supplier quality management and audits. Built for quality engineers, quality managers, continuous improvement leaders, and operations teams who own process performance.
Every engagement starts with discovery: which processes, which standards, which customer-specific requirements, and which teams carry them. Trainers are then matched from a vetted bench of quality practitioners and certified Master Black Belts, and the program is tailored before delivery. Cohorts are closed to your organization, run in your timezone, and measured with pre- and post-assessments so L&D can show what changed.
Six areas carry the catalog, led by quality systems and Lean. Start where your needs are greatest.
Quality Management programs to start with.
Instructor-led training on 5S Corporate Training, scoped to your team's level and use cases.
Instructor-led training on AS9100 Aerospace Quality Management Training, scoped to your team's level and use cases.
Instructor-led training on Design for Six Sigma Training, scoped to your team's level and use cases.
Instructor-led training on 8D Problem Solving Training, scoped to your team's level and use cases.
From Lean Six Sigma belts to ISO 9001 and statistical quality: 36 instructor-led programs across six quality topics. Request a tailored proposal for your teams.
SHOWING 1–15 OF 36 · 36 IN THE LIVE CATALOG
Instructor-led training on 5S Corporate Training, scoped to your team's level and use cases.
Instructor-led training on 8D Problem Solving Training, scoped to your team's level and use cases.
Instructor-led training on AS9100 Aerospace Quality Management Training, scoped to your team's level and use cases.
Instructor-led training on Business Process Management Corporate Training, scoped to your team's level and use cases.
Instructor-led training on Continuous Improvement Leadership Training, scoped to your team's level and use cases.
Instructor-led training on Design for Six Sigma Training, scoped to your team's level and use cases.
Instructor-led training on Design of Experiments (DOE) Training, scoped to your team's level and use cases.
Instructor-led training on External Quality Assurance (EQA) Training, scoped to your team's level and use cases.
Instructor-led training on Failure Modes & Effects Analysis Training, scoped to your team's level and use cases.
Instructor-led training on Finance Compliance Training, scoped to your team's level and use cases.
Instructor-led training on IATF 16949 & Automotive Core Tools (APQP, PPAP, MSA, SPC, FMEA) Training, scoped to your team's level and use cases.
Instructor-led training on ISO 9001 Lead Auditor Training, scoped to your team's level and use cases.
Instructor-led training on ISO 9001 Lead Implementer Training, scoped to your team's level and use cases.
Instructor-led training on Kaizen Training, scoped to your team's level and use cases.
Instructor-led training on Kano Customer Satisfaction Model Training, scoped to your team's level and use cases.
Build your team’s capabilities in quality management with curated training programs arranged in a clear learning sequence. Each pathway builds skills progressively, helping your workforce achieve defined milestones and apply their learning to business goals.

Builds and runs an ISO 9001 quality system that passes audit and drives improvement
Runs a certified quality system and designs quality into products and processes
Finds and fixes root causes and anticipates failure before it happens

Runs an organization-wide operational excellence program from value streams to digital Lean
Removes waste and builds a daily habit of improvement
Removes waste and builds a daily habit of improvement
Removes waste and builds a daily habit of improvement
Removes waste and builds a daily habit of improvement

Designs quality into processes using statistics, risk analysis, and AI
Cuts process variation and defects with data and statistics
Cuts process variation and defects with data and statistics
Finds and fixes root causes and anticipates failure before it happens

Improves and digitizes business processes end to end
Removes waste and builds a daily habit of improvement
Removes waste and builds a daily habit of improvement
Explore quality management training aligned with your teams’ functions, job roles, industry and tools. Help your teams build the knowledge and practical skills to apply quality management across your organization, supporting your business priorities and evolving needs.
Translate customer and process requirements into workable quality controls. Connect prevention, evidence and corrective action so quality is built into daily operations.
Use structured problem solving to identify meaningful improvement opportunities. Test changes with reliable process data and sustain improvements through clear ownership.
Define supplier expectations and assess the evidence needed to demonstrate conformity. Improve supplier relationships through risk-based monitoring, audits and corrective-action follow-up.
Turn customer feedback into useful measures of service consistency. Examine handoffs and recurring failures to prioritize improvements that matter to service users.
Set quality objectives and align responsibilities across the organization. Use review evidence and improvement priorities to keep the management system useful and accountable.
Plan audits around process requirements and relevant evidence. Report findings clearly and follow up on actions without confusing the audit with operational ownership.
Assess process behavior and potential failure modes using structured engineering methods. Connect measurement quality with control decisions and product or process improvement.
Coordinate quality planning, production approval and process control across the product lifecycle. Strengthen the links between engineering requirements, supplier evidence and shop-floor execution.
Build quality-system understanding around medical-device development and production responsibilities. Organize records and inspection readiness for the regulatory framework that applies to each market.
Analyze process data with methods suited to the measurement and business question. Interpret statistical outputs carefully before recommending a process change.
Training a role that is not listed, or a mix of them? Tell us who you are training and what they need to do, and we build the shortlist
Where quality teams most often cross-train, based on how these courses are classified.
Domain-level outcomes, not course objectives. These are the capabilities enterprises usually buy this training to build.
Use SPC, MSA, and design of experiments to hold processes inside specification.
Run 8D, FMEA, and root cause analysis so problems are solved once, not recurring.
Keep ISO 9001 systems audit-ready with internal auditor capability in-house.
Apply 5S, value stream mapping, and flow efficiency to remove waste from operations.
Run DMAIC projects that tie improvement work to cost, quality, and delivery metrics.
Extend quality requirements into the supply base with audits and development plans.
Give every team the same quality language, tools, and ownership of outcomes.
Onsite, live virtual, or hybrid, every program is instructor-led and built around your teams.
A trainer comes to your office and works face to face with your team, using your policies and your examples.
For small teams or enterprise-wide training, across one site or multiple global locations, in one language or multiple languages.
Get a QuoteExpert-led live online sessions delivered anywhere, with consistency and easy scheduling. Training tools such as Zoom or Microsoft Teams are selected subject to your organization's approval and compliance requirements.
For small teams or enterprise-wide training, across one site or multiple global locations, in one language or multiple languages.
Get a QuoteCombine in-person sessions with live online training in a coordinated instructor-led program, with the mix planned around your team's needs.
For small teams or enterprise-wide training, across one site or multiple global locations, in one language or multiple languages.
Get a QuoteEdstellar's role-based, instructor-led quality management training is customized around your processes, customer expectations and improvement priorities. Quality professionals, process owners and operational leaders work through relevant scenarios involving variation, root causes and corrective action. By linking evidence with everyday decisions, learning supports shared quality ownership and gives teams a foundation for adapting their practices as operating conditions and requirements change.

Use process data to examine variation and prioritize improvements
Clarify responsibilities between quality specialists, process owners and leaders
Practice investigating problems and evaluating whether actions address causes
Revisit controls and measures as operations and expectations change
Training across industries provides context for varied process challenges
Company-wide training experience informs applied learning for quality teams
Company-wide trainer network links quality with operational and management disciplines
Edstellar's certified quality and information-security management systems underpin quality management training delivery
Every engagement runs the same five stages, from capability baseline through delivery to sustained measurement.
We meet your stakeholders and L&D team to baseline what your people can do today against the Quality Management capability you need.
Weeks 1–2
Programs are assembled against your policies, obligations, and team levels, then trainers are shortlisted from the vetted bench.
Weeks 2–4
Closed-cohort instructor-led sessions in your language and timezone, with labs, exercises, and materials shipped alongside.
Scheduled to your calendar
Pre- and post-assessments establish a measurable change in capability, benchmarked against role frameworks.
Immediately after delivery
Retrospectives, refresher modules and skill-refresh tracking keep the investment from decaying, and the measured gaps feed the next cycle.
Quarterly
Stage 05 feeds the next cycle: the gaps it measures become the next Discover.
Also from Edstellar
Psychometric, behavioral, leadership and 360-degree assessment.
Needs analysis, gap identification, and a training roadmap.
Learning strategy, content, technology and ROI measurement.
Org design, succession planning and cultural change.
Training outsourcing, vendor management, logistics and administration.
Executive and manager coaching that keeps skills in use.
Quality engineers, quality managers, continuous improvement leaders, and operations teams who own process performance.
Instructor-led and live, as a closed cohort for your team, onsite, virtual, or hybrid. You choose the format, location, language, and schedule.
Yes. Green Belt and Black Belt programs run with project coaching, and exams can be scheduled for your cohorts.
Yes. ISO 9001 implementation and audit readiness are core tracks, with internal auditor capability built in.
Program length depends on the track: single-topic programs run a few days, Belt programs run over several weeks with project work.
Cohorts run from a single small team up to multi-site rollouts of hundreds, with one trainer per cohort for discussion quality.
Yes. Exercises use your process data, defect records, and audit findings, so teams practice on work they recognize.
Pre- and post-assessments benchmark each participant, with a completion report showing measured change per cohort.
Yes. Statistical process control, MSA, and design of experiments are taught with your data sets.
Yes. Your processes, standards, and customer requirements shape the exercises, case studies, and project charters.
Yes. Supplier quality management and audit tracks connect your quality system to your supply base.
Discovery to delivery typically takes two to four weeks, depending on customization depth and trainer matching.
Request a tailored proposal and we reply within one business day with scope, schedule, and pricing for your teams.
Pick the scale that matches your rollout. Every quote is tailored to your teams and timeline.
Team size
1–25 PARTICIPANTS
One or two programs for a single team, delivered as a closed cohort. The usual entry point for a first Quality Management engagement.
26–150 PARTICIPANTS
Multiple cohorts or programs for larger teams, with delivery structured around your workforce and training requirements.
151–1,000 PARTICIPANTS
A coordinated rollout across business units, with role-based tracks and central reporting for L&D.
1,000+ PARTICIPANTS
Quality Management capability at organizational scale, with dedicated management and measurement from pilot to rollout.
Tell us which teams you are training and what they need to be able to do. Anything you filtered in the catalog comes through with your message.