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Sensitivity Training
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Drive Team Excellence with Sensitivity Corporate Training

Empower your teams with expert-led on-site, off-site, and virtual Sensitivity Training through Edstellar, a premier corporate training provider for organizations globally. Designed to meet your specific training needs, this group training program ensures your team is primed to drive your business goals. Help your employees build lasting capabilities that translate into real performance gains.

Sensitivity training is designed to help employees understand and respect diverse perspectives, cultures, and backgrounds to promote a more inclusive and harmonious workplace. The course is essential for promoting a culture of respect and inclusivity within organizations. The training is vital for preventing conflicts, enhancing team collaboration, and ensuring a supportive work environment where all employees feel valued and understood. Incorporating Sensitivity Training course into organizational development underscores a commitment to cultivating a respectful and cohesive workplace.

Edstellar's instructor-led Sensitivity Training course stands out with its blend of virtual/onsite sessions delivered by industry experts. These experts bring years of expertise in cultural competency, conflict resolution, and effective communication, ensuring the curriculum is informative, practical, and customizable to meet the organization's needs.

Get Customized Expert-led Training for Your Teams
Customized Training Delivery
Scale Your Training: Small to Large Teams
In-person Onsite, Live Virtual or Hybrid Training Modes
Plan from 2000+ Industry-ready Training Programs
Experience Hands-On Learning from Industry Experts
Delivery Capability Across 100+ Countries & 10+ Languages
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Key Skills Employees Gain from instructor-led Sensitivity Training

Sensitivity Training skills corporate training will enable teams to effectively apply their learnings at work.

  • Empathy
    Empathy is the ability to understand and share the feelings of others. This skill is important for roles in healthcare, customer service, and leadership, fostering trust and collaboration.
  • Communication Skills
    Communication Skills refer to the ability to convey information clearly and effectively. This skill is important for roles in leadership, sales, and customer service, as it fosters collaboration, builds relationships, and enhances understanding.
  • Conflict Resolution
    Conflict Resolution is the ability to address and resolve disputes effectively. This skill is important for roles in management, HR, and customer service, fostering collaboration and maintaining a positive work environment.
  • Active Listening
    Active Listening is the ability to fully concentrate, understand, and respond thoughtfully to others. This skill is important for roles in customer service and management, as it fosters effective communication, builds trust, and enhances problem-solving.
  • Cultural Competence
    Cultural Competence is the ability to understand, respect, and effectively interact with diverse cultures. this skill is important for roles in healthcare, education, and global business, as it fosters inclusivity, enhances communication, and improves service delivery.
  • Emotional Intelligence
    Emotional Intelligence (EI) is the ability to recognize, understand, and manage emotions in oneself and others. this skill is important for roles in leadership, customer service, and teamwork, as it fosters effective communication, conflict resolution, and empathy, enhancing collaboration and productivity.

Key Learning Outcomes of Sensitivity Training Workshop for Employees

Upon completing Edstellar’s Sensitivity workshop, employees will gain valuable, job-relevant insights and develop the confidence to apply their learning effectively in the professional environment.

  • Analyze and address personal and organizational biases to create a more inclusive work environment
  • Develop communication strategies that effectively bridge cultural and personal differences
  • Utilize conflict resolution techniques that respect diversity and promote mutual understanding
  • Apply knowledge of cultural differences to enhance team collaboration and productivity
  • Evaluate the effectiveness of sensitivity training initiatives and make informed adjustments to improve outcomes

Key Benefits of the Sensitivity Group Training

Attending our Sensitivity group training classes provides your team with a powerful opportunity to build skills, boost confidence, and develop a deeper understanding of the concepts that matter most. The collaborative learning environment fosters knowledge sharing and enables employees to translate insights into actionable work outcomes.

  • Learn to navigate complex interpersonal dynamics with sensitivity and understanding
  • Equip professionals with the tools to encourage an inclusive and respectful workplace environment
  • Develop a comprehensive understanding of cultural, gender, and personality diversity
  • Explore effective conflict resolution techniques that prioritize empathy and respect
  • Develop strategies for identifying and addressing unconscious biases and stereotypes

Topics and Outline of Sensitivity Training

Our virtual and on-premise Sensitivity training curriculum is structured into focused modules developed by industry experts. This training for organizations provides an interactive learning experience that addresses the evolving demands of the workplace, making it both relevant and practical.

  1. Understanding sensitivity
    • Definitions and examples
    • Key importance in modern workplaces
    • Types of sensitivity
  2. Role of sensitivity in diversity and inclusion
    • Enhancing team cohesion
    • Improving employee engagement
  3. Consequences of insensitivity
    • Discussion prompts
  1. Cultural sensitivity
    • Recognizing cultural differences
    • Appreciating cultural diversity
  2. Racial and ethnic sensitivity
    • Addressing stereotypes
    • Promoting racial understanding
  3. Gender sensitivity
    • Exploring gender dynamics
    • Intersectionality in the workplace
  4. Emotional sensitivity
    • Identifying emotional triggers
    • Setting and respecting boundaries
  5. Age sensitivity
    • Generational differences in the workplace
    • Similarities across age groups
  1. Unconscious bias
    • Techniques for self-awareness
    • Impact on decision-making
  2. Stereotypes and prejudices
    • Formation of stereotypes
    • Effects on team dynamics
  3. Microaggressions
    • Examples of subtle discrimination
    • Strategies for mitigation
  1. Developing empathy
    • Techniques for developing empathy
    • Role-playing exercises
  2. Active listening
    • Steps for effective listening
    • Importance in conflict resolution
  3. Empathic communication
    • Strategies for respectful interactions
    • Role plays for practice
  1. Understanding conflict
    • Common causes in diverse teams
    • Impact on workplace morale
  2. Conflict resolution styles
    • Identifying personal styles
    • Strengths and weaknesses of each style
  3. Effective conflict resolution strategies
    • Sensitivity-related issues
  1. Cultivating a culture of respect
    • Steps for implementation
    • Strategies for maintenance
  2. Promoting inclusivity
    • Policies for diversity
  3. Developing a personal action plan
    • Goals for sensitivity improvement
    • Accountability measures
  1. Disability awareness
    • Myths vs. facts
    • Role of sensitivity in accommodations
  2. Workplace accommodations
    • Types of accommodations
    • Legal considerations
  3. Disability etiquette
    • Tips for respectful interactions
  1. Role of sensitivity in effective communication
    • Principles for sensitive communication
    • Avoiding common pitfalls
  2. Constructive feedback
    • Principles for giving feedback
    • Receiving feedback with grace
  3. Dealing with difficult conversations
    • Strategies for sensitive topics
    • Role plays for difficult scenarios
  1. Responding to insensitivity
    • Strategies for immediate response
    • Techniques for long-term solutions
  2. Addressing discrimination and harassment
    • Steps for reporting
    • Procedures for resolution
  3. Bystander intervention
    • Role in prevention
    • Techniques for effective intervention
  1. Challenges and opportunities
    • Adapting sensitivity to virtual settings
    • Leveraging technology for inclusivity
  2. Building an inclusive virtual workplace culture
    • Strategies for virtual teams
    • Examples of inclusive practices
  3. Virtual meeting etiquette
    • Tips for respectful virtual meetings
    • Practices for engaging all professionals

Who Can Take the Sensitivity Training Course

The Sensitivity training program can also be taken by professionals at various levels in the organization.

  • HR Specialists
  • Diversity Officers
  • Team Leads
  • Training Coordinators
  • Administrative Professionals
  • Customer Service Representatives
  • Employee Relations Specialists
  • Organizational Development Specialists
  • Conflict Resolution Specialists
  • Inclusion Advocates
  • Communication Specialists
  • Managers

Prerequisites for Sensitivity Training

There are no specific prerequisites for Sensitivity Training.

Request a Quote for your Corporate Training Requirements

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Delivering Training for Organizations across 100 Countries and 10+ Languages

Corporate Group Training Delivery Modes
 for Sensitivity Training

At Edstellar, we understand the importance of impactful and engaging training for employees. As a leading Sensitivity training provider, we ensure the training is more interactive by offering Face-to-Face onsite/in-house or virtual/online sessions for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.

Training Mode
Virtual
Instructor-led Training
Training Mode
On-site
Instructor-led Training
Training Mode
Off-site
Instructor-led Training
Virtual trainig

Edstellar's Sensitivity virtual/online training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

With global reach, your employees can get trained from various locations
The consistent training quality ensures uniform learning outcomes
Participants can attend training in their own space without the need for traveling
Organizations can scale learning by accommodating large groups of participants
Interactive tools can be used to enhance learning engagement
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On-site trainig

Edstellar's Sensitivity inhouse training delivers immersive and insightful learning experiences right in the comfort of your office.

Higher engagement and better learning experience through face-to-face interaction
Workplace environment can be tailored to learning requirements
Team collaboration and knowledge sharing improves training effectiveness
Demonstration of processes for hands-on learning and better understanding
Participants can get their doubts clarified and gain valuable insights through direct interaction
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Off-site trainig

Edstellar's Sensitivity offsite group training offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Distraction-free environment improves learning engagement
Team bonding can be improved through activities
Dedicated schedule for training away from office set up can improve learning effectiveness
Boosts employee morale and reflects organization's commitment to employee development
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Explore Our Customized Pricing Package
for
Sensitivity Corporate Training

Looking for pricing details for onsite, offsite, or virtual instructor-led Sensitivity training? Get a customized proposal tailored to your team’s specific needs.

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        Starter
        120 licences

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        64 hours of group training (includes VILT/In-person On-site)

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        400 hours of group training (includes VILT/In-person On-site)

        Designed for large corporations

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        Unlimited duration

        Designed for large corporations

        Edstellar: Your Go-to Sensitivity Training Company

        Experienced Trainers

        Our trainers bring years of industry expertise to ensure the training is practical and impactful.

        Quality Training

        With a strong track record of delivering training worldwide, Edstellar maintains its reputation for its quality and training engagement.

        Industry-Relevant Curriculum

        Our course is designed by experts and is tailored to meet the demands of the current industry.

        Customizable Training

        Our course can be customized to meet the unique needs and goals of your organization.

        Comprehensive Support

        We provide pre and post training support to your organization to ensure a complete learning experience.

        Multilingual Training Capabilities

        We offer training in multiple languages to cater to diverse and global teams.

        Testimonials

        What Our Clients Say

        We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.

        "This Sensitivity course was exactly what I needed to advance my career. As a People Manager, mastering strategic frameworks has become crucial for my success. The in-depth coverage of expert-led workshops provided I use daily. My productivity and technical capabilities have increased dramatically since applying these concepts. The real-world examples and deep dive into practical simulations were particularly valuable for my professional growth.”

        Larry Coleman

        People Manager,

        Technology Consulting Services Company

        "This Sensitivity course equipped me with comprehensive practical applications expertise that I've seamlessly integrated into our professional services practice. The hands-on modules covering hands-on exercises and interactive labs were now confidently design solutions that consistently deliver measurable business results. Our client satisfaction scores improved by 35% across all accounts, validating the immediate impact of this training program.”

        Imre Toth

        L&D Manager,

        Enterprise Software Development Firm

        "As a HR Business Partner leading strategic implementation operations, the Sensitivity training provided our team with essential advanced methodologies expertise at scale. The comprehensive modules on expert-led workshops operational footprint. We reduced operational costs by 40% while simultaneously improving service quality standards. This course has proven invaluable for driving our organizational transformation and sustained excellence.”

        Thabit Fadil

        HR Business Partner,

        Digital Innovation Platform

        “Edstellar’s Social Impact training programs have helped our organization strengthen its commitment to responsible practices, sustainability, and community well-being. The sessions offer actionable insights, structured sustainability frameworks, and real-world case studies that empower teams to embed ethical practices, create measurable social value, and drive meaningful, long-term impact across business operations.”

        Leena Thomas

        Head of Sustainability & CSR,

        A Global Industrial Group

        Get Your Team Members Recognized with Edstellar’s Course Certificate

        Upon successful completion of the training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.

        This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.

        Certificate of Excellence

        We have Expert Trainers to Meet Your Sensitivity Training Needs

        The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.

        Soft Skills Trainer in Bengaluru
        Sindhuja
        Bengaluru, India
        Trainer since
        July 1, 2013
        View Sindhuja’s Profile
        Business Communication Skills Trainer in Toronto
        Farhad
        Toronto, Canada
        Trainer since
        November 1, 2010
        View Farhad’s Profile
        Business Communication Skills Trainer in Bengaluru
        Seroja
        Bengaluru, India
        Trainer since
        November 1, 2006
        View Seroja’s Profile

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        +44 151 453 4009
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        +91 6364833830

        Edstellar is a one-stop instructor-led corporate training and coaching solution that addresses organizational upskilling and talent transformation needs globally. Edstellar offers 2000+ tailored programs across disciplines that include Technical, Behavioral, Management, Compliance, Leadership and Social Impact.

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