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Corporate Siebel CRM Training Course

Edstellar's Siebel CRM instructor-led training course enables teams to enhance customer engagement, automate marketing processes, and gain valuable insights into customer behaviors and preferences. Empower your team to consolidate customer data, automate operations, and provide tailored experiences to nurture enduring customer relationships.

24 - 32 hrs

Instructor-led (On-site/Virtual)

English

Enquire Now

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Siebel CRM Corporate Training Course

About Learning Outcomes Benefits Course Outline Pricing Target Audience Pre-Requisites Trainers

Drive Team Excellence with Siebel CRM Training for Employees

Empower your teams with expert-led on-site/in-house or virtual/online Siebel CRM Training through Edstellar, a premier corporate training company for organizations globally. Our tailored Siebel CRM corporate training course equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific needs, this Siebel CRM group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

Siebel CRM is a suite of software applications used by organizations to manage their sales, marketing, and customer service activities efficiently. It is essential for organizations to streamline customer interactions, enhance sales processes, and improve overall customer satisfaction. The Siebel CRM training equips professionals with the skills to effectively utilize the software's features, enabling them to enhance customer engagement and operational efficiency.

The Siebel CRM instructor-led training course provided by Edstellar can be customized to meet team requirements. The virtual/onsite Siebel CRM training course led by expert trainers ensures professionals gain proficiency in utilizing the software's advanced features for optimized customer management and streamlined business processes.

Key Skills Employees Gain from Siebel CRM Training

Siebel CRM skills corporate training will enable teams to effectively apply their learnings at work.

Customer Data Management
Marketing Automation
Customer Engagement Strategies
Sales Process Management
Analytics and Reporting
Workflow Automation

Siebel CRM Training for Employees: Key Learning Outcomes

Edstellar’s Siebel CRM training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Siebel CRM workshop, teams will to master essential Siebel CRM and also focus on introducing key concepts and principles related to Siebel CRM at work.

Employees who complete Siebel CRM training will be able to:

Create custom reports using Actuate to analyze data and gain insights
Develop scripts using E-Script to enhance Siebel functionality at various levels
Implement security best practices to control user access to data and functionalities
Navigate the Siebel CRM user interface and customize the layout for efficient data access
Automate business processes by designing and deploying workflows to streamline operations
Manage deployments using Siebel Application Deployment Manager, including version control and testing for a smooth rollout
Design and configure core Siebel objects like business components, fields, and pick lists to tailor the system to business needs
Apply the eRoadmap methodology for planning, executing, and managing Siebel CRM implementations to ensure project success

Key Benefits of the Siebel CRM Corporate Training

Attending our Siebel CRM classes tailored for corporations offers numerous advantages. Through our on-site/in-house or virtual/online Siebel CRM training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Siebel CRM.

Provides insights into best practices for data security and access control within Siebel CRM
Equips the team with the techniques to automate business processes using Siebel workflows
Empowers professionals with the skills to install, configure, and manage Siebel CRM applications
Cultivates ideas in professionals for leveraging E-Script to extend Siebel CRM functionality and automate tasks
Develops required skill in professionals to design and customize the Siebel user interface for optimal user experience

Siebel CRM Training Topics and Outline

Our virtual and on-premise Siebel CRM training curriculum is divided into multiple modules designed by industry experts. This Siebel CRM training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.

Introduction

Siebel applications
- Introduction to Siebel application
- Implementing Siebel applications
- Using the Siebel client
- Working with data in the user interface
- Comparison of Siebel CRM versions (7.5/7.7/7.8/8.0)

Architecture and Software Installation

Siebel architecture
- Explaining Siebel architecture
- Architecture components
- How clients access Siebel data?
Software installation
- Pre-installation requirements
- Installing Siebel software
- Introducing server administration
- Server components and parameters
- Server configuration and management

Security

Securing Siebel access
- Controlling access to views
- Controlling access to customer data
- Creating the company structure
- Controlling access to master data
- Authenticating users
Siebel object definitions
- Understanding object definitions behind Siebel applications
- Using Siebel tools to examine object definitions
Siebel data model
- Understanding the Siebel data model
- Understanding business components
- Understanding party business components
- Understanding business objects

Configuration

Configuration process
- Managing object definitions
- Editing and compiling object definitions
Physical user interface
- Understanding the physical user interface
- Configuring applets
- Configuring applications, screens, and views
- Configuring drilldowns
- Configuring business components and fields
- Creating business components and fields
- Configuring pick lists
- Configuring multi-value groups
Seibel database
- Extending the Siebel database
- Exploring integration strategies

Enterprise Integration Manager

Managing object definitions
- Editing and compiling object definitions
UI layer configuration
- Web templates
- Applets
- Applications, screens, and views
- Drilldowns
Business layer configuration
- Joins
- Existing business components and fields
- New business components and fields
- Pick lists
- Configuring multi-value groups
Data layer configuration
- Data layer components
- Data layer configuration methods

Workflow Manager

Siebel event models
- Understanding Siebel event models
- Using Siebel state model
Siebel workflow
- Introducing Siebel workflow
- Workflow components
- Deploying workflow processes
- Invoking workflow processes
- Understanding interactive and long-running flows
Assignment manager
- Introducing assignment manager
- Creating sales assignment rules
- Assignment manager configuration
- Deploying assignment manager

Deployment

Application Deployment Manager
- Introducing application deployment manager
- ADM components and processes
- Deploying application customizations
- ADM best practices
Reports architecture
- Introduction to reports architecture of report server
- Components of the report server
- Considerations for report design
Simple reports
- Designing simple reports
- Generating simple reports
Master-child reports
- Designing master-child reports
- Generating master-child reports
Parameterized reports
- Designing parameterized reports
- Generating parameterized reports

Actuate Reports

Reports architecture
- Introduction to reports architecture of report server
- Components of the report server
- Considerations for report design
Simple reports
- Designing simple reports
- Generating simple reports
Master-child reports
- Designing master-child reports
- Generating master-child reports
Parameterized reports
- Designing parameterized reports
- Generating parameterized reports

E-Script

Browser script
- Introduction to browser script
- Writing and deploying browser scripts
Server script
- Introduction to server script
- Writing and deploying server scripts
Applet level
- Applet-level scripting
- Applet events and scripting
BC level
- BC-level scripting
- BC methods and scripting
Application and business services level
- Application-level scripting
- Business services scripting

eRoadmap Methodology

Definition stage
- Defining project scope
- Requirement gathering
Discovery stage
- System analysis
- Process mapping
Design stage
- UI/UX design
- Data model design
Configure stage
- Application configuration
- Workflow configuration
Implement
- Application development
- Customization and extensions
Deploy stage
- Testing and quality assurance
- Production deployment and monitoring

This Corporate Training for Siebel CRM is ideal for:

What Sets Us Apart?

Siebel CRM Corporate Training Prices

Our Siebel CRM training for enterprise teams is tailored to your specific upskilling needs. Explore transparent pricing options that fit your training budget, whether you're training a small group or a large team. Discover more about our Siebel CRM training cost and take the first step toward maximizing your team's potential.

Small Group

Large Groups

Request for a quote to know about our Siebel CRM corporate training cost and plan the training initiative for your teams. Our cost-effective Siebel CRM training pricing ensures you receive the highest value on your investment.

Request for a Quote

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your Siebel CRM training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts..

Starter Package

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

Target Audience for Siebel CRM Training Course

The Siebel CRM training course is ideal for CRM administrators, database administrators, project managers, CRM consultants, and solution architects.

The Siebel CRM training program can also be taken by professionals at various levels in the organization.

Siebel CRM training for managers

Siebel CRM training for staff

Siebel CRM training for leaders

Siebel CRM training for executives

Siebel CRM training for workers

Siebel CRM training for businesses

Siebel CRM training for beginners

Siebel CRM group training

Siebel CRM training for teams

Siebel CRM short course

Prerequisites for Siebel CRM Training

Professionals with a basic understanding of Customer Relationship Management (CRM) concepts, familiarity with database management systems, and knowledge of business processes related to sales, marketing, and customer service can take up the Siebel CRM training course.

Assess the Training Effectiveness

Bringing you the Best Siebel CRM Trainers in the Industry

The instructor-led Siebel CRM training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Siebel CRM Access practices.

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Training Delivery Modes for Siebel CRM Group Training

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online Siebel CRM training for companies. This method has proven to be the most effective, outcome-oriented and well-rounded training experience to get the best training results for your teams.

Virtual

Instructor-led Training

Engaging and flexible online sessions delivered live, allowing professionals to connect, learn, and grow from anywhere in the world.

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On-Site

Instructor-led Training

Customized, face-to-face learning experiences held at your organization's location, tailored to meet your team's unique needs and objectives.

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Off-site

Instructor-led Training

Interactive workshops and seminars conducted at external venues, offering immersive learning away from the workplace to foster team building and focus.

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