Drive Team Excellence with Siebel CRM Corporate Training

Empower your teams with expert-led on-site/in-house or virtual/online Siebel CRM Training through Edstellar, a premier Siebel CRM training company for organizations globally. Our customized training program equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific training needs, this Siebel CRM group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

Siebel CRM is a suite of software applications used by organizations to manage their sales, marketing, and customer service activities efficiently. It is essential for organizations to streamline customer interactions, enhance sales processes, and improve overall customer satisfaction. The Siebel CRM training equips professionals with the skills to effectively utilize the software's features, enabling them to enhance customer engagement and operational efficiency.

The Siebel CRM instructor-led training course provided by Edstellar can be customized to meet team requirements. The virtual/onsite Siebel CRM training course led by expert trainers ensures professionals gain proficiency in utilizing the software's advanced features for optimized customer management and streamlined business processes.

Key Skills Employees Gain from Siebel CRM Training

Siebel CRM skills corporate training will enable teams to effectively apply their learnings at work.

  • Customer Data Management
  • Marketing Automation
  • Customer Engagement Strategies
  • Sales Process Management
  • Analytics and Reporting
  • Workflow Automation

Key Learning Outcomes of Siebel CRM Training Workshop

Edstellar’s Siebel CRM group training will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Siebel CRM workshop, teams will to master essential Siebel CRM and also focus on introducing key concepts and principles related to Siebel CRM at work.


Employees who complete Siebel CRM training will be able to:

  • Create custom reports using Actuate to analyze data and gain insights
  • Develop scripts using E-Script to enhance Siebel functionality at various levels
  • Implement security best practices to control user access to data and functionalities
  • Navigate the Siebel CRM user interface and customize the layout for efficient data access
  • Automate business processes by designing and deploying workflows to streamline operations
  • Manage deployments using Siebel Application Deployment Manager, including version control and testing for a smooth rollout
  • Design and configure core Siebel objects like business components, fields, and pick lists to tailor the system to business needs
  • Apply the eRoadmap methodology for planning, executing, and managing Siebel CRM implementations to ensure project success

Key Benefits of the Siebel CRM Group Training

Attending our Siebel CRM classes tailored for corporations offers numerous advantages. Through our Siebel CRM group training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Siebel CRM.

  • Provides insights into best practices for data security and access control within Siebel CRM
  • Equips the team with the techniques to automate business processes using Siebel workflows
  • Empowers professionals with the skills to install, configure, and manage Siebel CRM applications
  • Cultivates ideas in professionals for leveraging E-Script to extend Siebel CRM functionality and automate tasks
  • Develops required skill in professionals to design and customize the Siebel user interface for optimal user experience

Topics and Outline of Siebel CRM Training

Our virtual and on-premise Siebel CRM training curriculum is divided into multiple modules designed by industry experts. This Siebel CRM training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.

  1. Siebel applications
    • Introduction to Siebel application
    • Implementing Siebel applications
    • Using the Siebel client
    • Working with data in the user interface
    • Comparison of Siebel CRM versions (7.5/7.7/7.8/8.0)
  1. Siebel architecture
    • Explaining Siebel architecture
    • Architecture components
    • How clients access Siebel data?
  2. Software installation
    • Pre-installation requirements
    • Installing Siebel software
    • Introducing server administration
    • Server components and parameters
    • Server configuration and management
  1. Securing Siebel access
    • Controlling access to views
    • Controlling access to customer data
    • Creating the company structure
    • Controlling access to master data
    • Authenticating users
  2. Siebel object definitions
    • Understanding object definitions behind Siebel applications
    • Using Siebel tools to examine object definitions
  3. Siebel data model
    • Understanding the Siebel data model
    • Understanding business components
    • Understanding party business components
    • Understanding business objects
  1. Configuration process
    • Managing object definitions
    • Editing and compiling object definitions
  2. Physical user interface
    • Understanding the physical user interface
    • Configuring applets
    • Configuring applications, screens, and views
    • Configuring drilldowns
    • Configuring business components and fields
    • Creating business components and fields
    • Configuring pick lists
    • Configuring multi-value groups
  3. Seibel database
    • Extending the Siebel database
    • Exploring integration strategies
  1. Managing object definitions
    • Editing and compiling object definitions
  2. UI layer configuration
    • Web templates
    • Applets
    • Applications, screens, and views
    • Drilldowns
  3. Business layer configuration
    • Joins
    • Existing business components and fields
    • New business components and fields
    • Pick lists
    • Configuring multi-value groups
  4. Data layer configuration
    • Data layer components
    • Data layer configuration methods
  1. Siebel event models
    • Understanding Siebel event models
    • Using Siebel state model
  2. Siebel workflow
    • Introducing Siebel workflow
    • Workflow components
    • Deploying workflow processes
    • Invoking workflow processes
    • Understanding interactive and long-running flows
  3. Assignment manager
    • Introducing assignment manager
    • Creating sales assignment rules
    • Assignment manager configuration
    • Deploying assignment manager
  1. Application Deployment Manager
    • Introducing application deployment manager
    • ADM components and processes
    • Deploying application customizations
    • ADM best practices
  2. Reports architecture
    • Introduction to reports architecture of report server
    • Components of the report server
    • Considerations for report design
  3. Simple reports
    • Designing simple reports
    • Generating simple reports
  4. Master-child reports
    • Designing master-child reports
    • Generating master-child reports
  5. Parameterized reports
    • Designing parameterized reports
    • Generating parameterized reports
  1. Reports architecture
    • Introduction to reports architecture of report server
    • Components of the report server
    • Considerations for report design
  2. Simple reports
    • Designing simple reports
    • Generating simple reports
  3. Master-child reports
    • Designing master-child reports
    • Generating master-child reports
  4. Parameterized reports
    • Designing parameterized reports
    • Generating parameterized reports
  1. Browser script
    • Introduction to browser script
    • Writing and deploying browser scripts
  2. Server script
    • Introduction to server script
    • Writing and deploying server scripts
  3. Applet level
    • Applet-level scripting
    • Applet events and scripting
  4. BC level
    • BC-level scripting
    • BC methods and scripting
  5. Application and business services level
    • Application-level scripting
    • Business services scripting
  1. Definition stage
    • Defining project scope
    • Requirement gathering
  2. Discovery stage
    • System analysis
    • Process mapping
  3. Design stage
    • UI/UX design
    • Data model design
  4. Configure stage
    • Application configuration
    • Workflow configuration
  5. Implement
    • Application development
    • Customization and extensions
  6. Deploy stage
    • Testing and quality assurance
    • Production deployment and monitoring

Target Audience for Siebel CRM Training Course

The Siebel CRM training program can also be taken by professionals at various levels in the organization.

  • CRM Administrators
  • CRM Developers
  • Business Analysts
  • Sales Specialists
  • Marketing Specialists
  • Customer Service Representatives
  • IT Support Specialists
  • Data Analysts
  • System Administrators
  • Software Engineers
  • Application Developers
  • Managers

Prerequisites for Siebel CRM Training

Professionals with a basic understanding of Customer Relationship Management (CRM) concepts, familiarity with database management systems, and knowledge of business processes related to sales, marketing, and customer service can take up the Siebel CRM training course.

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Corporate Group Training Delivery Modes
for Siebel CRM Training

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.

 Virtual trainig

Our virtual group training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

With global reach, your employees can get trained from various locations
The consistent training quality ensures uniform learning outcomes
Participants can attend training in their own space without the need for traveling
Organizations can scale learning by accommodating large groups of participants
Interactive tools can be used to enhance learning engagement
 On-site trainig

Edstellar's onsite group training delivers immersive and insightful learning experiences right in the comfort of your office.

Higher engagement and better learning experience through face-to-face interaction
Workplace environment can be tailored to learning requirements
Team collaboration and knowledge sharing improves training effectiveness
Demonstration of processes for hands-on learning and better understanding
Participants can get their doubts clarified and gain valuable insights through direct interaction
 Off-site trainig

Edstellar's off-site group training programs offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Distraction-free environment improves learning engagement
Team bonding can be improved through activities
Dedicated schedule for training away from office set up can improve learning effectiveness
Boosts employee morale and reflects organization's commitment to employee development

Explore Our Customized Pricing Package
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Siebel CRM Corporate Training

Elevate your team's performance with our customized Siebel CRM training. Find transparent pricing options to match your training needs. Start maximizing your team's potential now.

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        Edstellar: Your Go-to Siebel CRM Training Company

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        Our trainers bring years of industry expertise to ensure the training is practical and impactful.

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        Industry-Relevant Curriculum

        Our course is designed by experts and is tailored to meet the demands of the current industry.

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        Get Your Team Members Recognized with Edstellar’s Course Certificate

        Upon successful completion of the Siebel CRM training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.

        This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.

        Course Completion Certificate

        We have Expert Trainers to Meet Your Siebel CRM Training Needs

        The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.

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