Dealing with Aggressive People Corporate Training Course

Edstellar's instructor-led Dealing with Aggressive People Training Program is designed to equip employees and teams with the necessary skills to handle aggressive behavior in the workplace. By upskilling professionals with this program, organizations can foster a safe and harmonious work environment while promoting their well-being.

6 - 8 hrs
Instructor-led (On-site/Virtual)
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Dealing with Aggressive People Training

Drive Team Excellence with Dealing with Aggressive People Corporate Training

On-site or Online Dealing with Aggressive People Training - Get the best Dealing with Aggressive People training from top-rated instructors to upskill your teams.

Edstellar's instructor-led Dealing with Aggressive People Training Program is a comprehensive corporate training program that addresses the critical issue of handling aggression in the workplace. Aggressive behavior can significantly impact employee well-being, team dynamics, and productivity.

The program takes a multifaceted approach, combining theoretical foundations with practical techniques. Teams engage in interactive exercises, role-playing scenarios, and case studies to develop a deep understanding of aggression and its impact on the workplace.

How does the Dealing with Aggressive People Training Program benefit the organization?

  • Enhancing employee safety and Well-being
  • Mitigating workplace conflicts and tensions
  • Improving team collaboration and dynamics
  • Increasing productivity and efficiency
  • Fostering a positive work environment
  • Promoting effective communication skills
  • Developing conflict resolution abilities
  • Building resilience in challenging situations
  • Creating a culture of mutual respect and understanding

Dealing with Aggressive People Training for Employees: Key Learning Outcomes

Develop essential skills from industry-recognized Dealing with Aggressive People training providers. The course includes the following key learning outcomes:

Upon completion of the Dealing with Aggressive People Training Program, employees will be able to:

  • Foster empathy and understanding in challenging interactions
  • Utilize conflict resolution strategies to minimize workplace conflicts
  • Develop resilience and confidence in dealing with aggressive employees
  • Identify and manage different types of aggressive behavior in the workplace
  • Apply effective communication strategies to de-escalate aggressive situations
  • Implement practical techniques for diffusing tension and creating a positive work environment

Key Benefits of the Training

  • Competency matrix for skill gap analysis
  • Onsite or virtual delivery options for global teams
  • Get your teams trained by experienced and expert instructors
  • Customizable scheduling, trainer selection, and HRMS integration
  • Choose an instructor from a network of experienced corporate trainers
  • Extensive catalog of over 1000 tailored programs across various disciplines
  • Assessments to evaluate the understanding and application of the training outcomes
  • Post-training support, including access to resources, materials, and doubt-clearing sessions
  • The training schedule that minimizes disruption and aligns with the operational requirements
  • Specialized tools and cutting-edge techniques are used for driving tangible results and impact within the organizations
  • Training methodology includes a mix of theoretical concepts, interactive exercises, case studies, and group discussions
  • Flexibility in program duration, training format, and the ability to tailor the content to align with the organization's unique needs and goals

Dealing with Aggressive People Training Topics and Outline

This Dealing with Aggressive People Training curriculum is meticulously designed by industry experts according to the current industry requirements and standards. The program provides an interactive learning experience that focuses on the dynamic demands of the field, ensuring relevance and applicability.

1. Understanding aggression:

  • Definition of aggression
  • Causes and triggers of aggressive behavior
  • Nature vs.nurture in aggression

2. Types of aggressive behavior:

  • Verbal aggression
  • Physical aggression
  • Passive aggression
  • Relational aggression

3. Effects of aggression on employees and their relationships:

  • The emotional impact on victims
  • Damage to relationships and trust
  • Long-term consequences of unaddressed aggression

4. Importance of addressing aggression:

  • Creating a safe and respectful environment
  • Preventing escalation and potential harm
  • Enhancing well-being and productivity

5. Overview of strategies for dealing with aggressive people:

  • Importance of proactive and reactive approaches
  • Balancing assertiveness and empathy
  • Seeking professional help when necessary

1. Recognizing active aggression:

  • Behavioral signs of active aggression
  • Body language and vocal cues
  • Identifying patterns of aggressive behavior

2. Verbal aggression:

  • Insults, threats, and intimidation
  • Manipulative tactics in communication
  • Impact of verbal aggression on Victims

3. Physical aggression:

  • Violence, physical harm, and intimidation
  • Safety measures and personal protection
  • Reporting and legal considerations

4. Signs and cues of active aggression:

  • Facial expressions and body postures
  • Raised voice, rapid speech, or shouting
  • Aggressive gestures and movements

5. De-escalation techniques for active aggressors:

  • Calming and non-threatening communication
  • Active listening and validation
  • Offering choices and alternatives

1. Recognizing passive aggression:

  • Subtle signs and indirect expressions of aggression
  • Concealed anger and hostility
  • Masking aggressive behavior behind niceties

2. Characteristics of passive aggression:

  • Indirect communication and manipulation
  • Procrastination and intentional inefficiency
  • Sarcasm, backhanded compliments, and subtle insults

3. Passive-aggressive communication styles:

  • Silent treatment and withdrawal
  • Veiled criticism and sarcasm
  • Denial and playing the victim

4. Manipulative tactics used by passive aggressors:

  • Gaslighting and emotional manipulation
  • Guilt-tripping and blame-shifting
  • Creating confusion and undermining others

5. Approaches for addressing passive aggression:

  • Direct communication and assertiveness
  • Setting clear expectations and boundaries
  • Seeking mediation or conflict resolution techniques

1. Effective communication techniques:

  • Active listening and empathy
  • Clear and concise expression of thoughts and feelings
  • Non-violent communication principles

2. Active listening skills:

  • Attending to verbal and non-verbal cues
  • Reflecting and paraphrasing
  • Avoiding judgment and assumptions

3. Setting boundaries and assertiveness training:

  • Identifying personal boundaries
  • Assertive communication techniques
  • Dealing with resistance and pushback

4. Conflict resolution strategies:

  • Identifying and understanding the root cause of conflict
  • Collaborative problem-solving approaches
  • Mediation and negotiation skills

5. Self-care and managing stress when dealing with aggression:

  • Recognizing the impact of aggression on personal well-being
  • Stress management techniques
  • Seeking support and practicing self-care

1. Establishing rapport and building trust:

  • Building a foundation of trust and respect
  • Active listening and validation
  • Fostering open and honest communication

2. Empathy and understanding in challenging situations:

  • Putting oneself in the other person's shoes
  • Recognizing underlying emotions and triggers
  • Responding with empathy and compassion

3. Using de-escalation techniques:

  • Remaining calm and composed
  • Diffusing tense situations
  • Redirecting negative energy

4. Conflict management and negotiation skills:

  • Finding common ground and areas of agreement
  • Collaborative problem-solving
  • Effective negotiation techniques

5. Collaborative problem-solving approaches:

  • Encouraging open dialogue and brainstorming
  • Seeking win-win solutions
  • Considering different perspectives and alternatives

This Corporate Training for Dealing with Aggressive People is ideal for:

What Sets Us Apart?

Dealing with Aggressive People Corporate Training Prices

Elevate your team's Dealing with Aggressive People skills with our Dealing with Aggressive People corporate training course. Choose from transparent pricing options tailored to your needs. Whether you have a training requirement for a small group or for large groups, our training solutions have you covered.

Request for a quote to know about our Dealing with Aggressive People corporate training cost and plan the training initiative for your teams. Our cost-effective Dealing with Aggressive People training pricing ensures you receive the highest value on your investment.

Request for a Quote

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your Dealing with Aggressive People training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts..

Starter Package

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

Most Popular
Growth Package

350 licenses

160 hours of training (includes VILT/In-person On-site)

Ideal for growing SMBs

Enterprise Package

900 licenses

400 hours of training (includes VILT/In-person On-site)

Designed for large corporations

Custom Package

Unlimited licenses

Unlimited duration

Designed for large corporations

View Corporate Training Packages

This Corporate Training for Dealing with Aggressive People is ideal for:

Edstellar’s instructor-led Dealing with Aggressive People training is designed for organizations/learning and development departments and HR teams looking to upskill all corporate employees across various verticals and departments to enhance their skills in dealing with aggressive employees and diffusing tense situations effectively.

Prerequisites for Dealing with Aggressive People Training

No specific prerequisites are required for the Dealing with Aggressive People Training Program.

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Bringing you the Best Dealing with Aggressive People Trainers in the Industry

The instructor-led Dealing with Aggressive People Training training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Dealing with Aggressive People practices.

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