Preston
SAP Materials Management Trainer in Orlando
- SAP
- SAP Materials Management
- Location
- Orlando, United States
- Trainer Since
- January, 2012
SAP Materials Management Trainer in Orlando
About Preston
Meet Preston, a seasoned Corporate Trainer with a wealth of experience spanning over twenty years, dedicated to transforming workforce capabilities through comprehensive training initiatives. Preston's expertise is uniquely anchored in the realm of ERP/SAP training, where he has honed his skills as a proficient and insightful instructor.
With a career marked by a commitment to excellence, Preston has emerged as a trailblazer in the field of corporate training, specializing in the intricate landscape of Enterprise Resource Planning (ERP) and SAP systems. His extensive experience encompasses the successful implementation of ERP/SAP training programs, demonstrating not only a deep understanding of these complex systems but also an adeptness in translating that knowledge into effective learning experiences.
Preston's journey as a Corporate Trainer has been defined by a dynamic fusion of theoretical acumen and practical application. His training sessions are renowned for their ability to demystify the complexities of ERP/SAP, providing participants with not just theoretical insights but also the practical skills necessary for seamless system integration.
Having navigated the evolution of ERP/SAP technologies, Preston brings a wealth of real-world experiences to his training modules. His commitment to staying abreast of the latest industry trends ensures that participants receive training that is not only current but anticipatory of future advancements in the ERP/SAP landscape.
Beyond being an instructor, Preston has assumed the role of a mentor, guiding professionals toward mastery in ERP/SAP systems. His training programs go beyond the routine, fostering a dynamic learning environment that empowers participants to apply their knowledge confidently in diverse business scenarios.
In the dynamic and ever-evolving world of ERP/SAP, Preston stands as a beacon of knowledge, bridging the gap between technology and practical expertise. His legacy as a Corporate Trainer is one defined by transformative learning experiences and a dedication to shaping the next generation of ERP/SAP professionals.
Preston is a Corporate Trainer For
SAP
Training Since:July, 2020
SAP Materials Management
Training Since:January, 2012
Work Experience
PROJ MGR, SR TRAINER & CUSTOMER CARE ANALYST
Automotive · April, 2021 - July, 2023
Roles & Responsibilities
- Managed and delivered a wide variety of training programs to internal and external clients across multiple organizational levels, while providing world-class customer support with 100% resolution rates
- Served as principal client support analyst and Subject Matter Expert (SME) for global indirect Purchasing, Materials Management / Supply Chain and general Finance process and application issues
- Developed and executed User Acceptance Testing (UAT) and Organizational Change Management (OCM) activities
- Managed full project lifecycles of minor software enhancements, ensuring milestones and delivery dates were met on time, while safeguarding business requirements and scope
- Maintained communication channels between stakeholders to manage project scope and resolve all customer support issues with 100% response rates within project timelines
SR TRAINER & IMPLEMENTATION & CUSTOMER CARE MGR
Automotive · April, 2014 - April, 2021
Roles & Responsibilities
- · Planned, managed and delivered both application and operations training at company facilities nationwide for various stakeholder groups across multiple organizational levels
- · Managed resources and milestones to ensure satisfactory and on-time project completion
- · Organized and managed post-rollout customer support teams, maintaining the highest quality support and aftercare services to ensure effective and uninterrupted business operations
- · Designed and created relevant training materials
- · Reported on key performance metrics via training attendance rates, post-training assessments, customer feedback, ticket resolution times (etc.) to gain insight and shape continuous improvement
Principal Consultant - Corp Learning & Development
Consultancy · January, 2002 - April, 2014
Roles & Responsibilities
- Designed, directed, managed and delivered training programs for a wide variety of software applications, business processes and professional development (soft skills) via instructor-led sessions, workshops, seminars and one-on-one coaching
- Created and managed training documentation to enhance individual and team effectiveness
- Implemented and managed service desks and customer support teams to enhance the customer experience and provide the highest quality aftercare services and post-rollout support
- Supervised team members, providing training, coaching and overall professional development support
- Managed Organizational Change Management tasks and activities, including developing and publishing various corporate communications on multiple project-related topics
- Served as training liaison between project management and project stakeholders across all organizational levels
Skills
- Training Delivery
Education
University of South Carolina at Columbia
Broadcast Journalism/Public Relations/Mass Communications
1991-1994
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