Drive Team Excellence with Conflict Management Corporate Training

Empower your teams with expert-led on-site, off-site, and virtual Conflict Management Training through Edstellar, a premier corporate training provider for organizations globally. Designed to meet your specific training needs, this group training program ensures your team is primed to drive your business goals. Help your employees build lasting capabilities that translate into real performance gains.

Conflict management includes promoting the positive aspects of conflict while reducing the negative aspects to improve organizational learning. Proactive conflict management strategies can improve problem-solving, task completion, and relationship dynamics.

The Conflict Management instructor-led training course offered by Edstellar addresses the immediate challenges of conflict resolution. It instills long-term strategies that participants can rely on throughout their careers. This virtual/onsite Conflict Management training course enables teams to identify the underlying causes of conflict, communicate effectively to address issues, and apply problem-solving strategies to resolve disputes.

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Customized Training Delivery
Scale Your Training: Small to Large Teams
In-person Onsite, Live Virtual or Hybrid Training Modes
Plan from 2000+ Industry-ready Training Programs
Experience Hands-On Learning from Industry Experts
Delivery Capability Across 100+ Countries & 10+ Languages
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Key Skills Employees Gain from instructor-led Conflict Management Training

Conflict Management skills corporate training will enable teams to effectively apply their learnings at work.

  • Emotional Intelligence
    Emotional Intelligence (EI) is the ability to recognize, understand, and manage emotions in oneself and others. this skill is important for roles in leadership, customer service, and teamwork, as it fosters effective communication, conflict resolution, and empathy, enhancing collaboration and productivity.
  • Conflict Prevention
    Conflict Prevention is the ability to identify and address potential disputes before they escalate. this skill is important for roles in management, HR, and mediation, as it fosters a harmonious work environment, enhances collaboration, and boosts productivity.
  • Organizational Improvement
    Organizational Improvement involves enhancing processes, systems, and culture for efficiency and effectiveness. This skill is important for managers and leaders to drive growth and innovation.
  • Proactive Conflict Resolution
    Proactive Conflict Resolution is the ability to anticipate and address disputes before they escalate. this skill is important for roles in management and customer service, as it fosters a harmonious work environment and enhances team collaboration.
  • Conflict Analysis
    Conflict Analysis is the ability to assess and understand the underlying causes, dynamics, and impacts of conflicts. This skill is important for roles in mediation, diplomacy, and human resources, as it enables professionals to resolve disputes effectively and foster collaboration.
  • Effective Communication
    Effective Communication is the ability to convey information clearly and concisely. This skill is important for roles in leadership, customer service, and teamwork, as it fosters collaboration and understanding.

Key Learning Outcomes of Conflict Management Training Workshop for Employees

Upon completing Edstellar’s Conflict Management workshop, employees will gain valuable, job-relevant insights and develop the confidence to apply their learning effectively in the professional environment.

  • Create an action plan to address potential conflicts proactively
  • Apply effective communication techniques to de-escalate and resolve conflicts
  • Analyze various conflict situations to understand underlying issues and dynamics
  • Synthesize information from conflicts to improve organizational practices and policies
  • Assess personal conflict management style and its impact on interactions with others.
  • Evaluate the effectiveness of different conflict resolution strategies in various scenarios
  • Demonstrate emotional intelligence by recognizing and responding appropriately to others' emotional states
  • Design systems and processes to prevent unnecessary conflicts and manage them constructively when they do occur

Key Benefits of the Conflict Management Group Training

Attending our Conflict Management group training classes provides your team with a powerful opportunity to build skills, boost confidence, and develop a deeper understanding of the concepts that matter most. The collaborative learning environment fosters knowledge sharing and enables employees to translate insights into actionable work outcomes.

  • Professionals will learn effective conflict-resolution techniques
  • Training helps with the techniques to reduce the occurrence of stress and tension within teams
  • Improves interpersonal relations and team communication, leading to a more harmonious workplace
  • The training helps nurturing a collaborative work environment where diversity of thought is encouraged and valued
  • Trained professionals can drive innovation and creativity by constructively using conflicts to challenge existing processes and ideas
  • Training strengthens leadership skills by equipping managers with the tools to mediate disputes and manage team dynamics effectively

Topics and Outline of Conflict Management Training

Our virtual and on-premise Conflict Management training curriculum is structured into focused modules developed by industry experts. This training for organizations provides an interactive learning experience that addresses the evolving demands of the workplace, making it both relevant and practical.

  1. Icebreaker
    • Getting to know each other
    • Building trust
    • Creating a safe space for learning
  2. Understanding
    • What is conflict?
    • Different types of conflict
    • The causes of conflict
    • The impact of conflict
  3. Personal anecdotes: Day to day conflicts at the workplace
    • Sharing stories and experiences
    • Identifying common themes
    • Learning from each other
  1. Collaboration
    • What is collaboration?
    • When to use collaboration
    • How to collaborate effectively
  2. Compromise
    • What is compromise?
    • When to use compromise
    • How to compromise effectively
  3. Accommodation
    • What is accommodation?
    • When to use accommodation
    • How to accommodate effectively
  4. Competition
    • What is competition?
    • When to use competition
    • How to compete effectively
  5. Avoidance
    • What is avoidance?
    • When to use avoidance
    • How to avoid conflict effectively
  1. Neutralize emotions
    • Identifying and understanding your own emotions
    • Identifying and understanding the emotions of others
    • Managing your emotions in a constructive way
  2. Choose time and space
    • Finding a time and place where you can talk privately and without distractions
  3. Set ground rules
    • Agreeing on how you will communicate with each other
    • Establishing what is acceptable and unacceptable behavior
  4. Circle of want: What do I want? What do they want? What do we want?
    • Clarifying your own needs and interests
    • Clarifying the needs and interests of the other person
    • Finding common ground
  5. Benefits of conflict resolution
    • Improved relationships
    • Increased productivity
    • Reduced stress and anxiety
  6. Creating a positive space
    • Focusing on the problem, not the person
    • Avoiding personal attacks
    • Being respectful of each other's differences
  1. Road to root cause
    • Identifying the underlying causes of the conflict
  2. Forget and forgive
    • Letting go of anger and resentment
  3. Cause and effect
    • Understanding the consequences of your actions
  4. Evaluate to excel
    • Learning from your mistakes
  5. Digging mutual gains
    • Finding solutions that benefit everyone involved

 

  1. 7 Cs of communication
    • Clarity
    • Completeness
    • Conciseness
    • Correctness
    • Courtesy
    • Concreteness
    • Consideration
  2. Active listening
    • Paying attention to what the other person is saying
    • Reflecting back what you have heard
    • Asking clarifying questions
  3. Managing your emotions - Circle of concern, influence, and control
    • Identifying the things you can and cannot control
    • Focusing on the things you can control
  4. Open end questions
    • Asking questions that cannot be answered with a simple yes or no
  5. Usage of right vocabulary
    • Using clear and concise language
    • Avoiding jargon and acronyms
  6. The art of saying no
    • Knowing when and how to say no assertively
  7. Dealing with assertive and submissive behavior
    • Communicating effectively with people who have different communication styles
  1. One minute observation test
    • Observing your own thoughts and feelings without judgment
  2. The chimp paradox - Mind management model
    • Understanding the different parts of your brain and how they work
    • Learning to manage your chimp
  3. Third party intervention
    • When to seek help from a third party
    • How to find a qualified mediator or arbitrator
  4. Lightbulb moment
    • Experiencing a sudden breakthrough or realization
  5. Agreement box
    • Creating a written agreement that outlines the terms of your resolution
  6. Recognize healthy conflicts
    • Understanding the difference between healthy and unhealthy conflict
    • Identifying the signs of a healthy conflict

Who Can Take the Conflict Management Training Course

The Conflict Management training program can also be taken by professionals at various levels in the organization.

  • HR Managers
  • Team Leaders
  • Project Managers
  • Department Heads
  • Strategic Advisors
  • Conflict Resolution Specialists
  • Organizational Development Managers
  • Team Coordinators
  • Training Managers
  • Leadership Coaches
  • Employee Relations Specialists
  • Mediators

Prerequisites for Conflict Management Training

The Conflict Management training course does not have any prerequisites.

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Delivering Training for Organizations across 100 Countries and 10+ Languages

Corporate Group Training Delivery Modes
for Conflict Management Training

At Edstellar, we understand the importance of impactful and engaging training for employees. As a leading Conflict Management training provider, we ensure the training is more interactive by offering Face-to-Face onsite/in-house or virtual/online sessions for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.

 Virtual trainig

Edstellar's Conflict Management virtual/online training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

With global reach, your employees can get trained from various locations
The consistent training quality ensures uniform learning outcomes
Participants can attend training in their own space without the need for traveling
Organizations can scale learning by accommodating large groups of participants
Interactive tools can be used to enhance learning engagement
 On-site trainig

Edstellar's Conflict Management inhouse training delivers immersive and insightful learning experiences right in the comfort of your office.

Higher engagement and better learning experience through face-to-face interaction
Workplace environment can be tailored to learning requirements
Team collaboration and knowledge sharing improves training effectiveness
Demonstration of processes for hands-on learning and better understanding
Participants can get their doubts clarified and gain valuable insights through direct interaction
 Off-site trainig

Edstellar's Conflict Management offsite group training offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Distraction-free environment improves learning engagement
Team bonding can be improved through activities
Dedicated schedule for training away from office set up can improve learning effectiveness
Boosts employee morale and reflects organization's commitment to employee development

Explore Our Customized Pricing Package
for
Conflict Management Corporate Training

Looking for pricing details for onsite, offsite, or virtual instructor-led Conflict Management training? Get a customized proposal tailored to your team’s specific needs.

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        Starter
        120 licences

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        64 hours of group training (includes VILT/In-person On-site)

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        400 hours of group training (includes VILT/In-person On-site)

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        Unlimited duration

        Designed for large corporations

        Edstellar: Your Go-to Conflict Management Training Company

        Experienced Trainers

        Our trainers bring years of industry expertise to ensure the training is practical and impactful.

        Quality Training

        With a strong track record of delivering training worldwide, Edstellar maintains its reputation for its quality and training engagement.

        Industry-Relevant Curriculum

        Our course is designed by experts and is tailored to meet the demands of the current industry.

        Customizable Training

        Our course can be customized to meet the unique needs and goals of your organization.

        Comprehensive Support

        We provide pre and post training support to your organization to ensure a complete learning experience.

        Multilingual Training Capabilities

        We offer training in multiple languages to cater to diverse and global teams.

        Testimonials

        What Our Clients Say

        We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.

        "This Conflict Management course was exactly what I needed to advance my career. As a Senior Partnership Manager, mastering industry best practices has become crucial for my success. The in-depth coverage of I use daily. My productivity and technical capabilities have increased dramatically since applying these concepts. The real-world examples and deep dive into practical simulations were particularly valuable for my professional growth.”

        Donna Gilbert

        Senior Partnership Manager,

        Organizational Excellence Platform

        "This Conflict Management course transformed my approach to strategic implementation solutions. The comprehensive modules on real-world case studies were invaluable for our professional services projects. I can now confidently implement for diverse client requirements. The deep coverage of hands-on exercises gave me advanced skills I immediately applied to Client engagement and retention metrics have improved significantly across our practice.”

        Aleksandar Nikolic

        Lead Regional Sales Director,

        Strategic Management Company

        "As a Senior Enterprise Sales Director overseeing technical mastery initiatives, the Conflict Management training significantly elevated our team's capabilities. The course expertly covered practical applications, operational effectiveness. Our department achieved a remarkable 50% improvement in operational efficiency metrics. Our department has achieved remarkable improvements, demonstrating this course's lasting organizational impact.”

        Naveen Chopra

        Senior Enterprise Sales Director,

        Business Management Consultancy

        “Edstellar’s Leadership training programs have significantly strengthened our management team’s strategic thinking, adaptability, and decision-making capabilities. The sessions blend real-world business scenarios with actionable leadership frameworks, enabling leaders to navigate change, guide their teams with clarity and confidence, and drive a long-term vision aligned with organizational goals.”

        Shalini Menon

        Chief People Officer,

        A Global Technology Enterprise

        Get Your Team Members Recognized with Edstellar’s Course Certificate

        Upon successful completion of the training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.

        This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.

        Certificate of Excellence

        We have Expert Trainers to Meet Your Conflict Management Training Needs

        The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.

        Stress Management Trainer in Bengaluru
        Amit
        Bengaluru, India
        Trainer since
        August 1, 2010
        Soft Skills Trainer in Mumbai
        Roselin Byju
        Mumbai, India
        Trainer since
        January 1, 2007
        Business Communication & Soft Skills Trainer in Bengaluru
        Zeba
        Bengaluru, India
        Trainer since
        January 1, 2010
        Behavioral Soft Skills Trainer in Rajsamand
        Chitrangda
        Rajsamand, India
        Trainer since
        March 1, 2019
        Conflict Management Trainer in Navelim
        Manoj
        Navelim, India
        Trainer since
        May 1, 2014
        Leadership Skills Trainer in Ujjain
        Rashmi
        Ujjain, India
        Trainer since
        January 1, 2008
        B2B Sales Trainer in Dubai
        Qudrat
        Dubai, United Arab Emirates
        Trainer since
        January 1, 2005
        Self Awareness Trainer in Dubai
        Ahmed
        Dubai , United Arab Emirates
        Trainer since
        February 1, 2015
        Stress Management & Team Building Trainer in Mumbai
        Suchitra
        Mumbai, India
        Trainer since
        January 1, 2010
        Critical Thinking Trainer in Pune
        Dr Smita
        Pune, India
        Trainer since
        June 1, 2010
        Leadership Skills Trainer in Pimpri-Chinchwad
        Ravi
        Pimpri-Chinchwad, India
        Trainer since
        March 1, 2011
        Negotiation Skills Trainer in Gurugram
        Boskey
        Gurugram, India
        Trainer since
        March 1, 2016
        Stress Management Trainer in Jaipur
        Deepak
        Jaipur, India
        Trainer since
        January 1, 2016
        Business Communication Skills Trainer in Jaipur
        Abhishek
        Jaipur, India
        Trainer since
        January 1, 2016
        Problem Solving Skills Trainer in Delhi
        Inderjeet
        Delhi, India
        Trainer since
        April 1, 2006

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