Drive Team Excellence with Conflict Management Corporate Training

Empower your teams with expert-led on-site/in-house or virtual/online Conflict Management Training through Edstellar, a premier corporate training company for organizations globally. Our tailored Conflict Management corporate training course equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific needs, this Conflict Management group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.

Conflict management includes promoting the positive aspects of conflict while reducing the negative aspects to improve organizational learning. Proactive conflict management strategies can improve problem-solving, task completion, and relationship dynamics.

The Conflict Management instructor-led training course offered by Edstellar addresses the immediate challenges of conflict resolution. It instills long-term strategies that participants can rely on throughout their careers. This virtual/onsite Conflict Management training course enables teams to identify the underlying causes of conflict, communicate effectively to address issues, and apply problem-solving strategies to resolve disputes.

Key Skills Employees Gain from Conflict Management Training

Conflict Management skills corporate training will enable teams to effectively apply their learnings at work.

  • Emotional Intelligence
  • Conflict Prevention
  • Organizational Improvement
  • Proactive Conflict Resolution
  • Conflict Analysis
  • Effective Communication

Key Learning Outcomes of Conflict Management Training

Edstellar’s Conflict Management training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Conflict Management workshop, teams will to master essential Conflict Management and also focus on introducing key concepts and principles related to Conflict Management at work.

Employees who complete Conflict Management training will be able to:

  • Create an action plan to address potential conflicts proactively
  • Apply effective communication techniques to de-escalate and resolve conflicts
  • Analyze various conflict situations to understand underlying issues and dynamics
  • Synthesize information from conflicts to improve organizational practices and policies
  • Assess personal conflict management style and its impact on interactions with others.
  • Evaluate the effectiveness of different conflict resolution strategies in various scenarios
  • Demonstrate emotional intelligence by recognizing and responding appropriately to others' emotional states
  • Design systems and processes to prevent unnecessary conflicts and manage them constructively when they do occur

Key Benefits of the Conflict Management Corporate Training

Attending our Conflict Management classes tailored for corporations offers numerous advantages. Through our on-site/in-house or virtual/online Conflict Management training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Conflict Management.

  • Professionals will learn effective conflict-resolution techniques
  • Training helps with the techniques to reduce the occurrence of stress and tension within teams
  • Improves interpersonal relations and team communication, leading to a more harmonious workplace
  • The training helps nurturing a collaborative work environment where diversity of thought is encouraged and valued
  • Trained professionals can drive innovation and creativity by constructively using conflicts to challenge existing processes and ideas
  • Training strengthens leadership skills by equipping managers with the tools to mediate disputes and manage team dynamics effectively

Topics and Outline of Conflict Management Training

Our virtual and on-premise Conflict Management training curriculum is divided into multiple modules designed by industry experts. This Conflict Management training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.

  1. Icebreaker
    • Getting to know each other
    • Building trust
    • Creating a safe space for learning
  2. Understanding
    • What is conflict?
    • Different types of conflict
    • The causes of conflict
    • The impact of conflict
  3. Personal anecdotes: Day to day conflicts at the workplace
    • Sharing stories and experiences
    • Identifying common themes
    • Learning from each other
  1. Collaboration
    • What is collaboration?
    • When to use collaboration
    • How to collaborate effectively
  2. Compromise
    • What is compromise?
    • When to use compromise
    • How to compromise effectively
  3. Accommodation
    • What is accommodation?
    • When to use accommodation
    • How to accommodate effectively
  4. Competition
    • What is competition?
    • When to use competition
    • How to compete effectively
  5. Avoidance
    • What is avoidance?
    • When to use avoidance
    • How to avoid conflict effectively
  1. Neutralize emotions
    • Identifying and understanding your own emotions
    • Identifying and understanding the emotions of others
    • Managing your emotions in a constructive way
  2. Choose time and space
    • Finding a time and place where you can talk privately and without distractions
  3. Set ground rules
    • Agreeing on how you will communicate with each other
    • Establishing what is acceptable and unacceptable behavior
  4. Circle of want: What do I want? What do they want? What do we want?
    • Clarifying your own needs and interests
    • Clarifying the needs and interests of the other person
    • Finding common ground
  5. Benefits of conflict resolution
    • Improved relationships
    • Increased productivity
    • Reduced stress and anxiety
  6. Creating a positive space
    • Focusing on the problem, not the person
    • Avoiding personal attacks
    • Being respectful of each other's differences
  1. Road to root cause
    • Identifying the underlying causes of the conflict
  2. Forget and forgive
    • Letting go of anger and resentment
  3. Cause and effect
    • Understanding the consequences of your actions
  4. Evaluate to excel
    • Learning from your mistakes
  5. Digging mutual gains
    • Finding solutions that benefit everyone involved


  1. 7 Cs of communication
    • Clarity
    • Completeness
    • Conciseness
    • Correctness
    • Courtesy
    • Concreteness
    • Consideration
  2. Active listening
    • Paying attention to what the other person is saying
    • Reflecting back what you have heard
    • Asking clarifying questions
  3. Managing your emotions - Circle of concern, influence, and control
    • Identifying the things you can and cannot control
    • Focusing on the things you can control
  4. Open end questions
    • Asking questions that cannot be answered with a simple yes or no
  5. Usage of right vocabulary
    • Using clear and concise language
    • Avoiding jargon and acronyms
  6. The art of saying no
    • Knowing when and how to say no assertively
  7. Dealing with assertive and submissive behavior
    • Communicating effectively with people who have different communication styles
  1. One minute observation test
    • Observing your own thoughts and feelings without judgment
  2. The chimp paradox - Mind management model
    • Understanding the different parts of your brain and how they work
    • Learning to manage your chimp
  3. Third party intervention
    • When to seek help from a third party
    • How to find a qualified mediator or arbitrator
  4. Lightbulb moment
    • Experiencing a sudden breakthrough or realization
  5. Agreement box
    • Creating a written agreement that outlines the terms of your resolution
  6. Recognize healthy conflicts
    • Understanding the difference between healthy and unhealthy conflict
    • Identifying the signs of a healthy conflict

Target Audience for Conflict Management Training Course

The Conflict Management training course is designed for team leaders and managers, HR professionals, project managers, executives and senior leaders, customer service representatives, cross-functional teams, and organizational development specialists.

The Conflict Management training program can also be taken by professionals at various levels in the organization.

  • Conflict Management training for managers
  • Conflict Management training for staff
  • Conflict Management training for leaders
  • Conflict Management training for executives
  • Conflict Management training for workers
  • Conflict Management training for businesses
  • Conflict Management training for beginners
  • Conflict Management group training
  • Conflict Management training for teams
  • Conflict Management short course

Prerequisites for Conflict Management Training

The Conflict Management training course does not have any prerequisites.

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Corporate Training Delivery Modes
for Conflict Management Training

At Edstellar, we understand the importance of impactful and engaging training for employees. To ensure the training is more interactive, we offer Face-to-Face onsite/in-house or virtual/online for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.

Conflict Management Virtual trainig

Our virtual training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.

With global reach, your employees can get trained from various locations
The consistent training quality ensures uniform learning outcomes
Participants can attend training in their own space without the need for traveling
Organizations can scale learning by accommodating large groups of participants
Interactive tools can be used to enhance learning engagement
Conflict Management On-site trainig

Edstellar's onsite training delivers immersive and insightful learning experiences right in the comfort of your office.

Higher engagement and better learning experience through face-to-face interaction
Workplace environment can be tailored to learning requirements
Team collaboration and knowledge sharing improves training effectiveness
Demonstration of processes for hands-on learning and better understanding
Participants can get their doubts clarified and gain valuable insights through direct interaction
Conflict Management Off-site trainig

Edstellar's off-site training programs offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.

Distraction-free environment improves learning engagement
Team bonding can be improved through activities
Dedicated schedule for training away from office set up can improve learning effectiveness
Boosts employee morale and reflects organization's commitment to employee development

What Our Clients Say

We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.

"Edstellar's IT Service Management training has been transformative. Our IT teams have seen significant improvements through multiple courses delivered at our office by expert trainers. Excellent feedback has prompted us to extend the training to other teams."

Liam Anderson
HR Head,
A Global Technology Company

"Edstellar's quality and process improvement training courses have been fantastic for our team of quality engineers, process engineers and production managers. It’s helped us improve quality and streamline manufacturing processes. Looking ahead, we’re excited about taking advanced courses in quality management, and project management, to keep improving in the upcoming months."

David Park
Operational Manager,
A Global High-Tech Engineering and Manufacturing Company

"Partnering with Edstellar for web development training was crucial for our project requirements. The training has equipped our developers with the necessary skills to excel in these technologies. We're excited about the improved productivity and quality in our projects and plan to continue with advanced courses."

Carlos Fernandez
Technical lead,
Global e-Learning Company

"Partnering with Edstellar for onsite ITSM training courses was transformative. The training was taken by around 80 IT service managers, project managers, and operations managers, over 6 months. This has significantly improved our service delivery and standardized our processes. We’ve planned the future training sessions with the company."

Ewan MacLeod
IT Director,
Innovative IT Company

"Partnering with Edstellar for onsite training has made a major impact on our team. Our team, including quality assurance, customer support, and finance professionals have greatly benefited. We've completed three training sessions, and Edstellar has proven to be a reliable training partner. We're excited for future sessions."

Rajesh Mehta
Operational Manager,
Sustainable Mobility Company

"Edstellar's online training on quality management was excellent for our quality engineers and plant managers. The scheduling and coordination of training sessions was smooth. The skills gained have been successfully implemented at our plant, enhancing our operations. We're looking forward to future training sessions."

David Harris
Head of Quality Assurance,
Leading IT Services Company

"Edstellar's online AI and Robotics training was fantastic for our 15 engineers and technical specialists. The expert trainers and flexible scheduling across different time zones were perfect for our global team. We're thrilled with the results and look forward to future sessions."

John Smith
Head of Technology Development,
Defense Technology Company

"Edstellar's onsite process improvement training was fantastic for our team of 20 members, including managers from manufacturing, and supply chain management. The innovative approach, and comprehensive case studies with real-life examples were highly appreciated. We're excited about the skills gained and look forward to future training."

James Carter
Head of Operations,
Global Food Company

"Edstellar's professional development training courses were fantastic for our 50+ team members, including developers, project managers, and consultants. The multiple online sessions delivered over several months were well-coordinated, and the trainer's methodologies were highly effective. We're excited to continue our annual training with Edstellar."

John Davis
Head of Training and Development,
Leading Tech Consultancy

"Edstellar's IT service management training for our 30 team members, including IT managers, support staff, and network engineers, was outstanding. The onsite sessions conducted over three months were well-organized, and it helped our team take the exams. We are happy about the training and look forward to future collaborations."

John Roberts
Head of IT Operations,
Leading Broadband Provider

"Edstellar's office productivity training for our 40+ executives, including project managers and business analysts, was exceptional. The onsite sessions were well-organized, teaching effective tool use with practical approaches and relevant case studies. Everyone was delighted with the training, and we're eager for more future sessions."

Andrew Scott
Head of Training and Development,
Leading Real Estate Firm

"Edstellar's quality management training over 8 months for our 15+ engineers and quality control specialists was outstanding. The courses addressed our need for improved diagnostic solutions, and the online sessions were well-organized and effectively managed. We're thrilled with the results and look forward to more."

Olivia Martin
Head of Quality Assurance,
Innovative Diagnostics Solutions Provider

"Edstellar's digital marketing training for our small team of 10, including content writers, SEO analysts, and digital marketers, was exactly what we needed. The courses delivered over a few months addressed our SEO needs, and the online sessions were well-managed. We're very happy with the results and look forward to more."

Emily Brown
Head of Digital Marketing,
Leading Market Research Firm

"Edstellar's telecommunications training was perfect for our small team of 12 network engineers and system architects. The multiple online courses delivered over a few months addressed our needs for network optimization and cloud deployment. The training was well-managed, and the case studies were very insightful. We're thrilled with the outcome."

Matthew Lee
Head of Network Services,
Leading Telecom Solutions Provider

"Edstellar's professional development training was fantastic for our 50+ participants, including team leaders, analysts, and support staff. Over several months, multiple courses were well-managed and delivered as per the plan. The trainers effectively explained topics with insightful case studies and exercises. We're happy with the training and look forward to more."

Sarah Mitchell
Head of Training and Development,
Leading Outsourcing Firm

Course Completion Certificate

Upon successful completion of the Conflict Management training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.

This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.

Course Completion Certificate

Meet Our Elite Trainers

The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.

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