Priya Bengaluru India

Priya

Leadership Skills Trainer in Bengaluru
Location
Bengaluru, India
Trainer Since
August, 2010
Prevention of Sexual Harassment (POSH)
Stress Management
Leadership Skills
Protection Of Children from Sexual Offences Act (POCSO)
Location
Bengaluru, India
Trainer Since
August, 2010
Prevention of Sexual Harassment (POSH)
Stress Management
Leadership Skills
Protection Of Children from Sexual Offences Act (POCSO)

Leadership Skills Trainer in Bengaluru

About Priya

Priya is a seasoned Training and Development professional with an impressive portfolio spanning over 2.5 decades of enriching global corporate work experience across diverse sectors. Since entering the workforce in 1992, Priya has been a driving force in corporate training, specializing in areas crucial for fostering healthy workplaces and personal growth. With a multifaceted skill set encompassing Prevention of Sexual Harassment (POSH), Stress Management, Leadership Skills, and expertise in the Protection of Children from Sexual Offences Act (POCSO), Priya has emerged as a beacon of knowledge and empowerment in these vital domains.

What sets Priya apart is her hands-on corporate work exposure, which infuses her training deliveries in the realms of Organizational Behavior (OB), Organizational Culture (OC), and Organizational Development (OD) with practical insights and real-world relevance. Her dynamic and dedicated approach to Training and Development is rooted in a deep understanding of human psychology, making her an invaluable resource for individuals and organizations. Having worked with international clients and trainees, including Fortune 500 companies and four major multinational corporations, Priya's global exposure has honed her ability to adapt and excel in diverse cultural contexts. Her robust defense family background further equips her to tackle the challenges in the T&D field with resilience and innovation. Over the years, Priya has inspired and guided over 50,000 individuals toward career success, earning her a reputation for fostering positive thinking and personal growth. Her stellar feedback scores and outstanding ratings have made her a sought-after trainer, with clients engaging her on a retainer basis since 2010.

Priya is a Corporate Trainer For

Prevention of Sexual Harassment (POSH)

Training Since:
August, 2010

Stress Management

Training Since:
August, 2010

Leadership Skills

Training Since:
August, 2010

Protection Of Children from Sexual Offences Act (POCSO)

Training Since:
August, 2010

Work Experience

Corporate Trainer

Computer and Information Technology (IT):
August, 2010 - present

Roles & Responsibilities

  • Responsible for designing and developing training programs across various segments, ensuring they align with the organization's goals and objectives
  • Play a key role in recruiting and hiring talented individuals who can contribute effectively to the company's training initiatives
  • Tasked with creating course content and curricula that are engaging, informative, and up-to-date to deliver effective training sessions
  • Actively draft company policies, especially those related to franchisees, to ensure alignment with organizational objectives and compliance with regulations
  • Responsible for addressing and resolving conflicts within the training team or among trainees, maintaining a harmonious learning environment
  • Involved in marketing training programs, including writing press releases and actively participating in mobilizing teams to generate profitable revenue from training services. Involves promoting training offerings to external clients and stakeholders

Concept Selling/Marketing

Computer and Information Technology (IT):
February, 1999 - May, 2001

Roles & Responsibilities

  • Responsible for consistently meeting or exceeding the assigned concept selling targets, ensuring the product or idea is effectively communicated and promoted to potential customers
  • Oversee and manage the admission process, ensuring monthly student admission targets are met by effectively pitching and selling the concept to prospective students and their families
  • Develop and execute marketing strategies to promote the concept, including creating compelling marketing materials, online campaigns, and other promotional activities to increase awareness and generate leads
  • Provide comprehensive training and guidance to the marketing team, including sharing best practices, conducting product knowledge sessions, and offering ongoing coaching to enhance their selling skills and product understanding
  • Actively participate in marketing events such as trade shows, exhibitions, seminars, and workshops to represent the concept, engage with potential customers, and convert leads into sales opportunities
  • Continuously monitor market trends, competitors, and customer feedback to adapt and refine marketing strategies, ensuring the concept remains relevant and appealing to the target audience

Process Quality Manager

Computer and Information Technology (IT):
April, 2003 - November, 2005

Roles & Responsibilities

  • Oversaw the performance of a large team, ensuring they met or exceeded established Quality Service Level Agreements (SLAs) through ongoing assessment and guidance
  • Implemented and maintained systems for collecting and providing constructive feedback to agents, enabling continuous improvement in their performance and adherence to quality standards
  • Developed and managed programs that recognized and rewarded individuals and teams for achieving quality-related goals and milestones
  • Organized regular calibration sessions with clients to ensure alignment between the quality standards set by the organization and the client's expectations, fostering a collaborative relationship
  • Upheld strict adherence to ISO quality standards and company-specific codes and established policies to guarantee consistency and compliance within the quality assurance process
  • Implemented and maintained a robust call monitoring system to track and assess agent performance. Included meticulous documentation of monitored calls, identifying areas for improvement, and providing coaching and training as needed

Manager Operations

Computer and Information Technology (IT):
January, 2006 - May, 2007

Roles & Responsibilities

  • Oversaw and coordinated all operational aspects of the HR consulting division, ensuring efficient and effective service delivery
  • Supervised and mentored a team of recruiters and HR professionals, providing guidance and support to meet recruitment and client service goals
  • Specialized in sourcing and recruiting senior-level positions and niche requirements within Analytics, Data warehousing, Agile, Quality Management, Java, J2EE, Oracle, and SAP
  • Actively managed relationships with key client accounts, serving as the primary point of contact and ensuring client satisfaction through timely and quality recruitment services
  • Engaged in business development activities by identifying potential clients, cultivating new business relationships, and expanding the client base
  • Gathered recruitment requirements directly from Vice Presidents (VPs), Assistant Vice Presidents (AVPs), Project Managers (PMs), and HR Heads at client organizations, ensuring a thorough understanding of their needs and objectives

Centre Head

Computer and Information Technology (IT):
September, 2008 - December, 2010

Roles & Responsibilities

  • Managed the human resources, administration, and training departments, ensuring efficient operations and compliance with company standards
  • Led content design efforts for multiple courses spanning diverse industry segments, ensuring relevance, quality, and alignment with educational objectives
  • Formulated and communicated comprehensive company policies and guidelines to franchisees, fostering consistency and adherence to brand standards
  • Spearheaded talent acquisition efforts by identifying, recruiting, and onboarding skilled professionals while implementing effective performance management practices
  • Proactively addressed and resolved conflicts within the organization, promoting a harmonious work environment and minimizing disruptions to operations
  • Executed marketing strategies, including press releases and promotional campaigns, to enhance brand visibility and actively engaged in team mobilization to drive revenue growth and profitability

Skills

NLP Practitioner
IELTS
PoSH
POCSO
Design Thinking
Time Management
Communication Skills

Education

NBU

Botany/Plant Biology, Zoology, Chemistry:
1990-1992

Projects

Posts

Courses

Prevention of Sexual Harassment (POSH)
Stress Management
Leadership Skills
Protection Of Children from Sexual Offences Act (POCSO)

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