Praveen Chennai India

Praveen

SaaS Product Training Trainer in Chennai
Location
Chennai, India
Trainer Since
March, 2016
SaaS Product Training
Natural Language Processing
Location
Chennai, India
Trainer Since
March, 2016
SaaS Product Training
Natural Language Processing

SaaS Product Training Trainer in Chennai

About Praveen

Praveen stands at the intersection of expertise, experience, and enthusiasm, embodying the quintessential modern-day trainer in the realms of SaaS product training and Natural Language Processing (NLP). With over 8 years of dedicated experience as a trainer, Praveen has honed his craft to become a leading authority in the fields of SaaS sales, B2B sales enablement, and IT sales coaching.

As a passionate SaaS Sales Expert cum Trainer, Praveen brings a wealth of knowledge amassed over more than 13 years of professional engagement. Throughout his career, he has been fervently dedicated to transforming sales teams into high-performing, revenue-driving forces. His expertise extends beyond mere training; Praveen is a seasoned B2B Sales Enablement specialist, adept at strategizing and executing initiatives that propel businesses toward sustainable growth.

Praveen's journey is characterized by a deep-seated enjoyment of working with startups. He relishes the dynamic challenges they present and revels in the opportunity to be a catalyst for their growth. His multifaceted skill set encompasses many competencies, including SaaS Sales Training, IT Sales Coaching, Strategic Selling, and Technology Sales Training.

At the heart of Praveen's approach lies a commitment to professional development and customer-centricity. He understands the intricate dynamics of modern sales landscapes and emphasizes the importance of customer pricing strategies and product education in driving success.

Praveen's training methodologies do not just impart knowledge but empower individuals and teams to navigate the complexities of the digital era with confidence and efficacy.

In every engagement, Praveen's goal is to equip sales professionals with the tools, strategies, and mindset necessary to thrive in today's competitive business environment. His track record speaks volumes, reflecting a tireless dedication to excellence and a passion for igniting organizational change. As the epitome of a forward-thinking trainer, Praveen continues to shape the future of sales through his unwavering commitment to innovation and education.

Praveen is a Corporate Trainer For

SaaS Product Training

Training Since:
March, 2016

Natural Language Processing

Training Since:
January, 2023

Work Experience

Director Business Growth

E-commerce:
June, 2022 - May, 2023

Roles & Responsibilities

  • Spearheaded sales and business development efforts across the southern region of India, focusing on selling our cloud-based (SaaS) eCommerce order/inventory/warehouse management solution to a diverse clientele, including D2C brands, resellers, distributors, and warehousing partners in industries such as FMCG, Cosmetics, Footwear, Health and wellness, F&B, Apparel, Retail, and others
  • Established and nurtured relationships with key stakeholders within target industries to identify business opportunities and cultivate long-term partnerships, resulting in significant market penetration and revenue growth
  • Gathered intricate business requirements from enterprise prospects through proactive engagement and thorough needs assessment, effectively understanding their unique challenges and objectives
  • Translated complex business requirements into actionable insights for the pre-sales and solution teams, facilitating the development of tailored and integrated solutions that met clients' specific needs and maximized value propositions
  • Collaborated closely with cross-functional teams, including sales, marketing, product development, and customer success, to ensure strategy alignment and seamless execution of business growth initiatives
  • Provided strategic guidance and leadership to the sales and business development team, offering mentorship, support, and resources to optimize performance and drive results aligned with organizational objectives

Senior Customer Relations Executive

Computer and Information Technology (IT):
April, 2010 - March, 2011

Roles & Responsibilities

  • Handled employee disputes and effectively mediated conflicts to maintain a harmonious work environment
  • Managed client schedules and workflow, ensuring timely delivery of services and meeting client expectations
  • Followed up on customer requests and complaints to ensure prompt resolution and satisfaction
  • Escalated grievances to higher departments by Service Level Agreements (SLAs), ensuring thorough investigation and resolution
  • Trained new joiners to deliver exceptional customer support and product knowledge, contributing to overall team competence and efficiency
  • Pitched new products and services to foreign clients, adapting sales strategies to maximize success and meet revenue targets

Sales & Operations Manager

Hospitality and Tourism:
October, 2011 - January, 2016

Roles & Responsibilities

  • Managed a team across departments, including front desk operations, sales and marketing, finance, housekeeping, facility management, and security
  • Boosted annual sales by 38% by implementing effective marketing strategies and enhancements to in-house facilities
  • Ensured smooth functioning of all teams to consistently meet and exceed business, financial, and workplace safety targets and revenue and guest satisfaction goals
  • Conducted market research and analyzed potential business growth opportunities from existing clients, leading to a prospect list regularly revised to provide active leads
  • Oversaw day-to-day operations, including scheduling, training, and performance evaluations, to optimize team productivity and efficiency
  • Developed and maintained strong relationships with key stakeholders, fostering collaboration and driving business development initiatives

Head Of Global Sales

Computer and Information Technology (IT):
December, 2017 - November, 2019

Roles & Responsibilities

  • Worked closely with the CXOs to ensure organic growth and sustainability, aligning sales strategies with overall business objectives
  • Through effective sales initiatives and client relationships, contributed an individual contribution of 8+ Crores to the organization's overall revenue
  • Obtained complete knowledge and understanding of the SaaS product, features, and functionality, enabling informed and persuasive client interactions
  • Led the planning, projection, marketing, budgeting, and onboarding efforts for international leads, driving expansion into new markets
  • Executed potential client targeting tasks, including creating Business Proposals, Product Pitching & Presentations, Product Demos, Negotiations, and Contract Finalization, ensuring successful client acquisition.
  • Played a vital role in implementing various features to the cloud-based platform, such as auto approval of orders for branch users, E-POD upload option, SMS notifications to users, and approval system into the procurement platform, enhancing platform functionality and user experience

Head of Sales

Consultancy :
November, 2019 - March, 2021

Roles & Responsibilities

  • Spearheaded the structuring of the sales organization and fostered a dynamic environment to strategically target clients, successfully achieving company targets for the financial year
  • Collaborated with the executive team to formulate strategies and roadmaps for introducing new products and services into the Indian market, resulting in successful market positioning
  • Conceptualized and curated ideas for four new enterprise-grade products, including a Full Suite Digital Procurement Platform, Hot Desking Application, E-commerce Platform, and Reverse Bidding Platform, driving innovation within the company
  • Presented and pitched enterprise solutions to mega-corporations, BFSI, manufacturers, FMCGs, and other domains, effectively expanding the company's client base and market presence
  • Positioned bolt-on products and robust ERP solutions such as NetSuite, Oracle EBS/Fusion Cloud, and Microsoft Dynamics Navision/LS Retail to cater to diverse client needs, enhancing overall sales performance
  • Led a cross-functional team of three members spanning product development, marketing, and pre-sales functions for a P2P procurement platform project, ensuring seamless execution and delivery of objectives

Corporate Trainer

Computer and Information Technology (IT):
January, 2016 - present

Roles & Responsibilities

  • Design and implement tailored SaaS sales training sessions, IT sales coaching sessions, and SaaS product education modules to address specific skill gaps and knowledge needs within the organization
  • Develop high-quality training materials, including presentations, manuals, videos, and interactive activities, to facilitate effective learning experiences for sales teams and stakeholders
  • Lead in-person and virtual training sessions for sales representatives, managers, and support staff, focusing on key aspects of SaaS sales techniques, IT sales strategies, and product knowledge to enhance their proficiency and effectiveness
  • Evaluate the effectiveness of training programs through assessments, surveys, and performance metrics to identify areas for improvement and ensure continuous learning and development
  • Offer personalized coaching sessions and constructive feedback to sales professionals to reinforce learning objectives, improve sales skills, and drive performance improvement in SaaS sales and IT sales
  • Stay abreast of the latest trends, best practices, and innovations in SaaS sales, IT sales, and technology products to continually refine training content and methodologies and ensure relevance and alignment with evolving market demands

Skills

SaaS
Leadership Skills
Microsoft Office
Analytical Skills
Quality Metrics
Customer-Focused Selling
Stakeholder Management
Sales & Marketing

Education

University of Sunderland, United Kingdom

International Tourism & Hospitality Management :
2011-2014

Projects

Axis Bank - Aahaa Technologies

Banking, Financial Services and Insurance:
October 2018 - March 2019

ICICI Bank - Aahaa Technologies

Banking, Financial Services and Insurance:
April 2018 - September 2018

Posts

Axis Bank - Aahaa Technologies

Banking, Financial Services and Insurance:
October 2018 - March 2019

ICICI Bank - Aahaa Technologies

Banking, Financial Services and Insurance:
April 2018 - September 2018

Courses

SaaS Product Training
Natural Language Processing

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