Corporate Language Training: Why do Businesses Need it?

Pete Ford
Oct 23, 2023
8
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Corporate Language Training: Why do Businesses Need it?

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Have you ever found your employees smiling and nodding without knowing what the other colleagues/clients say? Or you may have tried expressing your needed communication but received blank stares. 

These situations are embarrassing and can lead to disturbing misunderstandings in the corporate world. A corporate language program fosters employees for better understanding!

Learning a new language evades misunderstanding, allows employees to improve the business markets in various regions, and strengthens international relationships.

What is Corporate language training?

Corporate language training refers to language education programs tailored to businesses and their employees. The primary goal of such training is to equip employees with the linguistic skills necessary to effectively conduct business, communicate with clients, partners, or colleagues, and navigate the global marketplace.

What is The Purpose of Corporate Language Training?

Corporate language training is not just about expanding vocabulary or mastering a new grammar; it's about amplifying a company's capabilities, broadening its horizons, and enhancing the skill sets of its employees. Here's why it's invaluable:

What is The Purpose of Corporate Language Training
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  • Skill Enhancement for Job Success: In the competitive corporate landscape, employees need more than conventional on-the-job training. Communication effectively, especially in a multilingual environment, can be crucial to an employee's success. Whether for customer interactions, technical discussions, or inter-departmental collaborations, proficiency in relevant languages ensures that employees can perform their roles without linguistic barriers.
  • Technical Vocabulary Mastery: Every industry has its jargon and technical terms. While employees may be fluent in a language, they must be versed in the specific terminology their job demands. Corporate language training ensures that employees speak a language and understand and use industry-specific terms accurately, ensuring precision in communication.
  • Expanding Market Reach: One of the primary drivers for corporate growth is expansion into new markets. Language proficiency is key to this. Employees who can communicate in the language of a new market can understand client needs better, adapt marketing strategies more effectively, and negotiate with greater confidence. This linguistic competence can lead to more fruitful business relationships and successful market entries.
  • Employee Development and Retention: Investing in employees' growth is a strategic move for companies. Language training is an enticing form of professional development. It can attract top talent who seek continuous learning opportunities. Moreover, by offering such training, companies can increase job satisfaction, leading to better retention rates.
  • Enriched Corporate Culture: In an era where businesses are becoming more global and workforces more diverse, corporate language training can promote cultural understanding and foster a more inclusive environment. It helps employees from different backgrounds connect better, understand each other's perspectives, and work cohesively.
According to SHRM, 59% of managers said that when employees participate in a language program, the biggest impact is improved communication with clients and colleagues.

What Makes an Effective Corporate Language Training?

In today's globalized world, businesses are increasingly crossing borders, demanding employees to interact with colleagues, partners, and customers from different linguistic backgrounds. An effective corporate language training program can be a cornerstone of success in such a scenario. At its core, such a program should be tailored to the specific needs and objectives of the organization.

To begin with, Assessment is of utmost importance. This initial phase entails a deep dive into understanding the company's language requirements. For instance, does the sales team need Spanish skills for the Latin American market? Or does customer support require proficient Mandarin speakers for clients in China? Pinpointing these needs will lay the foundation for the curriculum.

Once the needs are identified, the program should be structured with Clear Objectives. This ensures that the learning process aligns with the desired outcomes. For instance, if the goal is fluency in business communication, the program should focus more on vocabulary and situations commonly encountered in corporate discussions rather than casual or touristy language.

A hallmark of an effective program is its Practical Orientation. Theoretical knowledge of a language can only go so far. Role-playing in business meetings, presentations, or negotiations can boost practical language application. Interactive scenarios help understand the language and the nuances of business culture in that linguistic context.

Flexibility is another vital component. Not everyone can commit to a rigid class schedule in a corporate setting. A mix of face-to-face sessions, online modules, and mobile-app-based lessons can cater to different learning preferences and busy schedules.

Moreover, the program should incorporate Regular Assessments and Feedback. This will help track the learners' progress and make necessary course corrections. Feedback isn't just about pointing out errors, motivating, and providing improvement tips.

Cultural Training, often overlooked, is essential. Language isn't just words and grammar; it reflects culture. Understanding cultural nuances, etiquettes, and sensitivities can prevent misunderstandings and foster better relationships.

Another pivotal aspect is Engaging Content. A mix of reading materials, videos, interactive sessions, and real-world tasks can make the learning process enjoyable and sustainable. Moreover, leveraging technology, like AI-driven language platforms, can provide a personalized learning experience.

Lastly, an effective corporate language training program requires Qualified Instructors. They should not only be experts in the language but also have an understanding of the corporate landscape to provide relevant insights.

How Does Corporate Language Training Improve Employee Engagement?

According to Perply, a good ROI for a language training program can be considered to be above 100%.
Corporate Language Training Improve Employee Engagement

Employee engagement is a top priority for many organizations, and corporate language training can be pivotal in this endeavor. Enhancing engagement through such programs is beneficial:

  • Enhanced Team Collaboration: Language barriers can hinder effective collaboration for globally dispersed teams or multicultural workplaces. By providing language training, you break down these barriers, allowing for better teamwork and understanding, which can enhance overall engagement.
  • Building Inclusivity: When employees from different linguistic backgrounds feel that the company is trying to bridge language gaps, it fosters a sense of belonging. An inclusive environment where everyone can communicate freely boosts morale and engagement.
  • Empowerment: Equipping employees with additional language skills empowers them to take on new responsibilities, interact with a broader range of stakeholders, and even represent the company in global markets. This empowerment can boost their confidence and drive.
  • Reduced Frustration: Communication barriers can lead to misunderstandings, which can be a source of frustration and job dissatisfaction. By addressing this through language training, employees can communicate more clearly, reducing the potential for work-related stress and increasing job satisfaction.
  • Cultural Appreciation: Language training often incorporates cultural training elements. Understanding different cultures enriches employees' worldviews, fosters mutual respect, and can lead to a more harmonious work environment.
  • Attracting and Retaining Talent: Companies that offer unique benefits like language training can differentiate themselves in the competitive job market. Such training can be a deciding factor for potential employees and can also play a role in retaining current talent.
  • Strengthening Company Culture: Shared learning experiences, like language training, can help build employee camaraderie. This shared journey can foster relationships, build trust, and strengthen the company's culture.

Read More: How to Keep Employees Engaged During Training

Does Corporate Language Training Benefit Organizations as a Whole?

Effective multilingual communication is pivotal for corporate success in the modern globalized economy. Language training for employees serves multiple purposes. 

Corporate language training bridges communication gaps with diverse clientele, mitigating misunderstandings and capitalizing on opportunities. This proficiency enhances client relationships and imparts a competitive edge to businesses, as a multilingual workforce is increasingly seen as a valuable asset.

As businesses expand internationally, collaborating with overseas partners becomes commonplace. Employees proficient in multiple languages can navigate these partnerships more seamlessly, fostering trust and understanding. 

Such proactive cultural integration reduces cross-cultural miscommunication, ensuring smoother operations. 

Why Should Organizations Prefer Corporate Language Training Instead of Language School?

The following are seven reasons corporate training providers are better than language schools.

Aspect Language School Corporate Training Provider

Focus

General language proficiency.

Tailored to specific corporate needs and jargon.

Flexibility

Fixed schedules and curriculum.

Customizable timings and content based on company requirements.

Relevance

Broad topics, possibly irrelevant to business.

Industry-specific content, ensuring immediate applicability in the workplace.

Environment

Mixed age and profession groups.

Cohorts of corporate professionals, fostering team bonding.

Learning Pace

One-size-fits-all catering to the general public.

Designed considering the pace suitable for working professionals.

Cultural Training

General cultural lessons (if at all).

Targeted cultural training relevant to business etiquette and practices.

Cost Efficiency

Fees for general courses and additional expenses for advanced lessons.

Often more cost-effective due to bulk or enterprise deals, tailored content.

Opting for a corporate training provider over a traditional language school is advantageous for businesses aiming for the immediate applicability of language skills in the workplace. Corporate trainers tailor their programs to cater to industry needs, ensuring that employees learn the language and the nuances and terminologies relevant to their roles. 

Additionally, the environment fostered by corporate training, with colleagues learning together, can enhance team cohesion. In contrast, while excellent for general language acquisition, language schools may offer more specific, targeted training than businesses require. The flexibility, relevance, and often cost-efficiency of corporate training providers make them a more strategic choice for businesses.

Language-based Programs: Top 15 Corporate Training Providers

Several are renowned for their language-based programs. These providers specialize in offering tailored courses to meet the specific needs of businesses. Here are some of the top corporate language training providers as of my last update in 2023:

Cell that spans two columns:

NO Training Providers Course Offered
1. Edstellar
edstellar
Accent Neutralization
2. Preply Business
Preply Business
English, Spanish, French, German, Japanese, Italian, Korean, Arabic, Mandarin Chinese, Russian, Portuguese, Polish, Turkish, and Dutch
3. Italki Business
Italki Business
English, Spanish, German, French, Japanese, Korean, Chinese, Greek, Italian, Portuguese, Polish, Turkish, Dutch, and Ukrainian
4. Cambly for Organizations
Cambly for Organizations
English
5. Babbel Professional
Babbel Professional
Spanish, French, German, Italian, Brazilian Portuguese, Polish, Russian, Dutch, Turkish, Danish, Norwegian, Swedish, Indonesian, and English
6. Duolingo for Business
Duolingo for Business
Spanish, French, German, Italian, Russian, Portuguese, Turkish, Dutch, Danish, Swedish, Ukrainian, Polish, Greek, English, Japanese, Korean, Hindi,Chinese, Arabic, Vietnamese, Polish, Latin, Irish, Norwegian, Hebrew, Indonesian, Finnish, Romanian, High Valyrian, Czech, Hawaiian , Zulu, Welsh, Swahili, Hungarian, Scottish Gaelic, Haitian Creole, Esperanto, Klingon, Navajo, Yiddish and Accent Neutralization
7. Udemy Business
Udemy Business
Arabic, Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Italian, Korean, Portuguese, Russian, and Spanish
8. Lingoda
Lingoda
English, French, Spanish, and German
9. Berlitz
Berlitz
English, Spanish, French, German, Arabic, Russian, Mandarin Chinese, Portuguese, Italian, Japanese, Korean, Dutch, Greek, Hindi, and Thai
10. Learnlight
Learnlight
English, Spanish, French, Mandarin Chinese, Japanese, Arabic, Czech, German, Italian, Korean, Portuguese, Russian, Turkish, Catalan, and Polish
11. Rosetta Stone
Rosetta Stone
English, Spanish, French, German, Italian, Japanese, Arabic, Filipino, Greek, Hebrew, Irish, Persian, Vietnamese, Mandarin Chinese, and Dutch
12. Memrise
Memrise
Arabic, Chinese, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, and Vietnamese
13. Pimsleur
Pimsleur
Arabic (Eastern), Arabic (Modern Standard), Chinese (Mandarin), Croatian, Danish, Dutch, English for Spanish, Farsi Persian, Finnish, French, German, Greek (Modern), Haitian Creole, and Hebrew
14. Mondly
Mondly
Spanish, American English, British English, French, German, Portuguese, Italian, Russian, Norwegian, Danish, Dutch, Swedish, Arabic, Korean, Japanese, Chinese, Greek, Romanian, Vietnamese, Indonesian, Hindi, Hebrew, Polish, Bulgarian, Ukrainian, Hungarian, Czech, Croatian and Accent Neutralization
15. Fluency Corp
Fluency Corp
English, Spanish and Accent Neutralization

Read More: Digital Courses vs In-Person Training

Conclusion

In today's interconnected business world, specialized corporate language training is crucial. Edstellar stands out as the go-to platform for tailored solutions that cater to organizational needs. HR managers aiming for enhanced team collaboration and global adaptability should look no further. We focus on corporate language training, and you're investing not just in language but in strategic business growth. Choose us for unparalleled corporate language training excellence.

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Pete Ford

Pete Ford is a corporate training specialist with over 15 years of experience. His expertise lies in training methodologies, employee engagement, and performance improvement. Pete has a proven track record of developing and implementing effective training programs that enhance employee skills and productivity. His writings provide valuable insights into the world of corporate training, offering readers practical advice on how to design and deliver impactful training programs. His deep understanding of training dynamics makes him a trusted voice in the field.

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