Developing Employee Skills: A Complete Guide

Pete Ford
Nov 16, 2023
8
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Developing Employee Skills: A Complete Guide

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Employees switch jobs more than ever before. Investing in the workforce will not increase productivity, but encouraging them daily will create motivation and set day-to-day goals, and tracking their progress will eventually enhance productivity in the organization.

Employee skill development includes the items mentioned above. The blog is all about how you foster this with your employees.

Explore the differences between training and skill development, the importance and crucial part of the managers, how to prepare employee skill development plans, and methods to measure employee development initiatives.

Key Takeaways

  • Effective employee development is built upon performance evaluations, skill gap identification, personalized goal setting, and continuous feedback.
  • Many methodologies exist to hone employee skills, from On-the-Job Training (OJT) and job shadowing to classroom settings, e-learning platforms, and the enrichment provided by conferences and workshops.
  • Quantifying the impact of development initiatives is vital, utilizing a diverse mix of metrics ranging from assessments and observed skill application to feedback mechanisms and broader business impact measures.
  • Employee training is integral to overall skill development, reinforcing that continuous learning and adaptation are indispensable in the corporate landscape.
  • The evolution of employee development is closely tied to technological advancements and shifts in societal priorities, reflecting changing workplace dynamics over time.
  • Managers play a pivotal role in shaping the skill development trajectory, with their motivation, support, and guidance fundamental to employee growth.
  • Investing in employee development augments individual capabilities and positively influences organizational productivity, innovation, and long-term success.

Understanding Employee Development: More Than Just Training

"Employee skill development" may sound like a broad term, but it essentially refers to the various professional training programs and learning opportunities an organization offers its employees. These can range from onboarding training and addressing skill gaps to fostering innovation, seeking feedback, and promoting increased productivity. It could also include initiatives such as job rotation and assessing the effectiveness of training programs.

Such endeavors equip employees with practical knowledge and enhanced skills, contributing to productivity. Organizations can foster loyalty and boost retention by aligning employees with evolving industry trends and honing their abilities. Ultimately, these efforts lay a strong foundation for an organization's long-term success.

With this context, it's pivotal to distinguish between employee development and training to gain a deeper understanding of the subject.

Distinction Between Employee Development and Training

Fact: Employee training is a part of employee skill development.

Aspects Employee Development Employee Training
Purpose and Goals Specific job tasks Long-term career and personal growth
Focus Software Engineer Transition from Java to Full-Stack Development
Timeframe Short-term Long-term
Scope Narrow and task-oriented Broad and career-oriented
Examples Software training, safety procedures, technical skills Leadership development, mentoring, soft skills training, career planning

The Evolution Employee Development 

Historically rooted in the craftsman era's apprenticeships, employee development has continuously evolved in response to shifts in workplace dynamics, technology, and societal needs.

From the specialized training necessitated by the Industrial Revolution to the rise of e-learning and emphasis on soft skills in the late 20th and early 21st centuries, the trajectory has consistently expanded towards more personalized, technologically driven, and holistic approaches. 

In the 21st century, the focus is on microlearning, social sharing, immersive AR and VR experiences, AI-guided personalization, and integrating well-being into training. 

As the future unfolds, the emphasis will be on leveraging data analytics for tailoring programs, fostering meta-skills, ethical AI use, collaborative learning, and championing diversity, equity, and inclusion, underscoring the enduring importance of employee development for individual employee and organizational success.

Importance of Investing in Employee Skill Development

Importance of Investing in Employee Skill Development
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1. Boosting Employee Engagement and Morale

According to a 2023 Gallup study, 70% of US employees feel disengaged. A significant contributor to this disengagement is managers' lack of investment in their teams' skill enhancement. When employees sense a lack of interest from leadership in their professional growth, it can lead to diminished enthusiasm, reduced productivity, and a waning interest in daily tasks.

Proactively investing in employee skill development fosters a culture of continuous learning and rekindles their excitement for growth. This proactive approach will significantly enhance employee engagement and foster stronger team connections as they navigate new skill sets collaboratively.

2. Enhancing Job Performance and Productivity

Think back to when team members were handed tasks without adequate training or resources. Their struggle to get up to speed, coupled with potential errors and redoing tasks, hampers productivity significantly. By investing in employee skill development, organizations can ensure that their teams have the necessary knowledge and tools from the outset, drastically improving efficiency and reducing the time wasted on trial-and-error processes.

3. Fostering Innovation and Excellence in the Workplace

Recall the stagnant phases in some workplaces where innovation seems at a standstill and everything feels monotonous. It's often a result of employees not being exposed to new skill sets or methodologies. When companies invest in skill development, they're planting seeds of innovation. By equipping employees with the latest skills and knowledge, they're paving the way for fresh ideas, solutions, and approaches that drive excellence.

4. Retaining High-Performing Employees

It's a common grievance among top performers: the feeling of hitting a professional ceiling, leading to disillusionment and, eventually, seeking opportunities elsewhere. Employee skill development acts as a bridge here. High-performing employees thrive on challenges and growth. By consistently investing in their skills, organizations communicate their commitment to employee progression, fostering loyalty and reducing attrition.

5. Influencing the Overall Business Performance

Have you ever witnessed a company that once led its market slowly lose ground to competitors? One of the key reasons is the failure to adapt and evolve. By paying attention to employee skill development, businesses stay updated in their processes and offerings. In contrast, organizations prioritizing upskilling are more agile, adapting to market changes more efficiently and maintaining a competitive edge.

How Does Continuous Employee Development Foster a Culture of Learning?

An organization's success depends on continuous employee development (CED). CED is essential for organizations to stay competitive and retain their top talent. It helps to create a culture of learning and development and fosters innovation. 

CED also helps to increase employee engagement and job satisfaction. The significance of business strategy and operations is directly influenced by its importance in the following ways:

1. Encourages Lifelong Learning: Continuous development programs emphasize the importance of ongoing education and skill acquisition. This mindset encourages employees to view learning as a continuous journey rather than a one-time event.
2. Adaptability and Flexibility: Employees who continuously learn and develop new skills become more adaptable and flexible. This is particularly important in today's fast-paced and ever-changing business environment.
3. Improves Employee Engagement: Employees given opportunities for growth and development are more likely to feel valued and engaged with their work. This increased engagement can lead to higher job satisfaction and productivity.
4. Promotes Knowledge Sharing: A learning culture encourages sharing of knowledge and experiences among employees. This can lead to innovation and improved problem-solving as employees learn from each other.
5. Readiness for Future Challenges: Continuous learning ensures the workforce is prepared for future challenges and technological advancements, keeping the company competitive.
6. Boosts Confidence and Competence: Ongoing training and development help employees become more confident in their roles, leading to higher competence and efficiency in their work.
7. Supports Succession Planning: By developing employees continuously, companies can prepare for future leadership needs, creating a pipeline of talented individuals ready to step into key roles.
8. Aligns Personal Goals with Organizational Objectives: Continuous development can help align individual employee goals with the organization's broader objectives, creating a more unified and motivated workforce.

Managers' Crucial Role in Employee Development

Employees or people don’t leave their jobs, they leave managers.  While disengagement / leaving an organization is often complex and multifaceted, the truth is here. 

Managers' behavior and how much they motivate, support, and develop their employees are the number one factors for employee skill development. 

Manager’s Motivation

An exceptional manager goes beyond the mere delegation of tasks. Their role is pivotal in enticing potential candidates, propelling team performance, enhancing engagement and retention, and nurturing the growth of their team members.

The repercussions of ineffective management are profound. It sows seeds of distrust and hinders teamwork, paving the way for increased attrition and plummeting morale. Such a milieu breeds frustration among employees, diminishing their passion and dedication towards their roles. 

Learn More: Top 10 Skills Managers Need,

But the loss isn't confined merely to tangible metrics like turnover costs; the intangible missed opportunities resonate deeply. More efficient managers should pay more attention to the chance to sculpt their team into a cohesive, high-performing unit, and in doing so, they forsake the myriad possibilities arising from each member's unique contributions.

In stark contrast, an adept manager possesses the foresight to recognize not just the current abilities of their employees but also their latent potential. Their vision extends to imagining the future heights an employee could reach. Such managers are the linchpins of employee evolution and skill enhancement. After all, an employee's growth trajectory is often shaped by the extent of their manager's belief in their capabilities.

Learn More: First-Time Managers Training

How to Develop an Effective Employee Development Plan?

An effective employee development plan is not merely a tool; it's an investment in the organization's future. Such a plan necessitates an intricate balance between organizational goals and individual aspirations. 

How to Develop an Effective Employee Development Plan?
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The upcoming section delves deep into creating a robust framework that aligns with the organization's vision and the employees' career trajectories, ensuring a symbiotic relationship that promises mutual growth.

Insight-based Performance Evaluations:

Establish a regular schedule for performance evaluations. These reviews will serve as a foundation, providing a clear picture of where an employee currently stands regarding skills, strengths, and areas needing improvement.

Action Steps for Performance Evaluation Insights:

  • Utilize standardized evaluation tools and methods to ensure department consistency.
  • Conduct 360-degree feedback sessions involving peers, subordinates, and superiors for a holistic view.
  • Discuss evaluation results openly with employees, ensuring they clearly understand their current performance levels.

Identifying Skills Gaps and Areas of Improvement:

Pinpoint specific skills or areas where the employee can improve or needs to adapt to evolving industry demands.

Action Steps for Identifying Skill Gaps:

  • Collaborate with department heads and team leaders to determine the skill sets required for different roles.
  • Conduct skills assessment tests periodically using the Skill Matrix Template.
  • Cross-reference skills assessments with performance evaluations to identify consistent areas of improvement.

Developing Employee Skills Based on Their Individual Goals:

Ensure the development plan is not one-size-fits-all but tailored to individual employees, reflecting their career aspirations, strengths, and areas of interest.

Action Steps for Personalizing Employee Skill Development:

  • Conduct one-on-one sessions with employees to understand their career goals and aspirations.
  • Align individual goals with departmental and organizational objectives.
  • Design tailored training programs or courses that cater to individual needs while advancing organizational objectives.

Collaborative Goal Setting and Providing Continuous Feedback:

Ensure that goal setting is a collaborative effort between the manager and the employee. This fosters a sense of ownership and commitment towards achieving those goals. Moreover, continuous feedback ensures the employee is on the right track and can make real-time adjustments.

Action Steps for Setting Goals and Continuous Feedback:

  • Organize regular check-ins between managers and employees to discuss progress toward set goals.
  • Employ digital tools and platforms for real-time feedback and progress tracking.
  • Foster an environment where feedback is constructive, solution-oriented, and aimed at aiding the employee's growth.

An effective employee development plan is a dynamic, evolving document that requires regular updates and revisions. The above steps offer a systematic approach to building a plan. 

Still, it's essential to revisit and modify it as industry trends evolve, organizational goals shift, or employees advance in their careers. This commitment to ongoing adaptation and growth ensures the plan remains relevant, beneficial, and aligned with organizational and individual aspirations.

Various Employee Skill Development Programs and Methods

The modern workplace thrives on continuous learning and skill enhancement. A diverse range of employee skill development programs is crucial to keep pace with rapid technological advancements, industry standards, and business dynamics. Here's an in-depth look at some of the most prominent methods:

1. Exploring On-the-Job Training (OJT): OJT teaches employees the skills, knowledge, and competencies to perform a specific job.
2. The Benefits and Process of Job Shadowing: Job shadowing involves an employee observing a seasoned professional to understand the intricacies and demands of a particular position.
3. The Role of Classroom Training in Employee Development: This traditional form of training involves a structured setting where an instructor leads a group through a predetermined curriculum.
4. The Rise of E-Learning and Online Courses: E-learning encompasses all electronically supported learning and teaching forms, often via web-based platforms or software.
5. Impact of Conferences and Workshops on Employee Skill Development: Conferences and workshops gather professionals from various organizations or fields, often to discuss specific topics, share research, or engage in hands-on activities.

Learn More: Employee Development Methods

Conclusion

Employee skill development training emerges as an indispensable component in the corporate realm, not just as a tool for personal growth but as a strategic lever organizations can pull to drive business success. This training aims to refine, diversify, and elevate the workforce's capabilities, fostering a more competent, agile, and innovative environment. 

Companies looking for comprehensive solutions to their skill development challenges can consider platforms like Edstellar. 

Edstellar is a one-stop solution catering to employee skill development needs, ensuring businesses can seamlessly empower their teams and achieve their broader organizational goals.

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Pete Ford

Pete Ford is a corporate training specialist with over 15 years of experience. His expertise lies in training methodologies, employee engagement, and performance improvement. Pete has a proven track record of developing and implementing effective training programs that enhance employee skills and productivity. His writings provide valuable insights into the world of corporate training, offering readers practical advice on how to design and deliver impactful training programs. His deep understanding of training dynamics makes him a trusted voice in the field.

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