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Jasmeet, Customer Centricity Trainer in New Delhi, New Delhi, India

Jasmeet

Customer Centricity Trainer in New Delhi

  • Product Trainer
  • Customer Centricity
  • Sales and Pre-Sales
  • Value Based Sales
  • First Time Managers
Location
New Delhi, India
Trainer Since
June, 2019
Trainer profile

Customer Centricity Trainer in New Delhi

About Jasmeet

Jasmeet is a multi-talented professional with expertise in various areas, including product, soft skills, and sales training. As a product trainer, Jasmeet possesses in-depth knowledge of products and services offered by a particular company or industry. He excels at educating and equipping individuals with the necessary skills and information to promote and sell these products effectively.

Furthermore, Jasmeet is a professional soft skills trainer. Soft skills refer to personal attributes and abilities that enable individuals to interact effectively with others in both personal and professional settings. These skills include communication, teamwork, leadership, problem-solving, and adaptability. Jasmeet leverages his expertise to coach and guide professionals in developing and enhancing these essential skills, ultimately helping them excel personally and professionally.

In addition to product and soft skills training, Jasmeet is also a sales trainer. Sales training equips sales professionals with the knowledge and techniques required to excel. Jasmeet imparts valuable insights into the sales process, effective sales strategies, customer relationship management, and negotiation skills. They work closely with sales teams to enhance performance, increase sales effectiveness, and achieve targets.

Jasmeet is a Corporate Trainer For

Product Trainer

Training Since:June, 2019

Customer Centricity

Training Since:October, 2022

Sales and Pre-Sales

Training Since:October, 2022

Value Based Sales

Training Since:October, 2022

First Time Managers

Training Since:October, 2022

Work Experience

  1. Risk Analyst

    Aerospace and Aviation · June, 2015 - August, 2018

    Roles & Responsibilities

    • Performed sales and after sales audit, marketing claims verification for the biggest German automotive brands to improve and streamline their customer experience
    • Analyzed dealer standards and recommend improvement plan
    • Streamlined the CRM data and recommended strategies for increased customer satisfaction for a luxury automobile dealer
    • Assessed the design and operating effectiveness of internal process controls for SOX 404 compliance
    • Analyze deficiencies and provide recommendations for process improvements
  2. Freelance Corporate Trainer

    Education · October, 2022 - present

    Roles & Responsibilities

    • Conducting corporate training sessions on various topics related to professional development and skill enhancement
    • Delivering engaging and interactive training programs to employees of client companies
    • Providing guidance and coaching to professionals to help them improve their performance in their respective roles
    • Designing and developing training materials and resources tailored to the specific needs of clients
    • Collaborating with clients to assess training needs and develop customized training solutions
    • Evaluating the effectiveness of training programs through participant feedback and performance assessment
    • Continuously enhancing personal expertise in training methodologies and content development
  3. Consultant

    Advisory, Banking and Financial Services · April, 2021 - September, 2022

    Roles & Responsibilities

    • Reviewed internal controls to mitigate financial risk
    • Performed Internal Audit for Customer Centricity, Marketing & Leasing function
    • Trained professionals on financial processes and soft skills
    • Sectors: Automotive, Consumer Goods, Nutrition & Telecom
  4. Business Consultant

    Wholesale and Retail Trade · August, 2018 - March, 2021

    Roles & Responsibilities

    • Marketed and sold electrical products using IndiaMart and Google to maximize product visibility and reach
    • Managed lighting projects, overseeing the entire process from client onboarding to successful completion
    • Conducted product selection, ensuring that the chosen lighting solutions met clients' specific requirements
    • Conducted vendor selection, identifying and partnering with reliable vendors for the supply of electrical products
    • Coordinated the installation process, ensuring the timely and efficient implementation of lighting solutions for clients

Skills

  • Microsoft Office
  • Communication Skills
  • Team Management
  • Time Management
  • Leadership Skills
  • Automotive Process Training
  • Sales
  • Pre-Sales
  • Internal Audit
  • Product Marketing
  • Risk Management
  • Counciling
  • Public Speaking
  • Risk Analysis
  • Business Strategy
  • Disaster Management
  • Customer Experience

Education

Bachelors of Business Administration

Business Management

2012-2015

Projects

Advisory, Banking and Financial Services

Fundamentals of Internal Audit

April 2023 - currently working

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