Padmashree

ISO 27001 for Lead Auditor Trainer in Bengaluru

ISO 20000
ISO 27001 for Lead Auditor
DevOps Fundamentals
ITIL 4 Foundation

Location: Bengaluru, India
Trainer Since: June, 2014

Trainer profile

ISO 27001 for Lead Auditor Trainer in Bengaluru

About Padmashree

Padmashree, a highly skilled professional in DevOps and IT service management. With a wealth of expertise in DevOps Fundamentals, ITIL 3.0, and ITIL 4.0, Padmashree has honed their skills to streamline and optimize IT processes for organizations. Their extensive knowledge of ISO/IEC standards, including ISO/IEC 20000 and ISO/IEC 27001, demonstrates their commitment to maintaining high-quality information security and service management standards.

As a BSI Auditor for ISO/IEC 27001 and an ISMS Lead Auditor, Padmashree can assess and audit information security management systems to ensure compliance with internationally recognized standards. Furthermore, their proficiency in ISO/IEC 27701 – Privacy Information Management and ISO/IEC 20000 equips them with the tools to address privacy concerns and establish efficient service management frameworks effectively.

Not only does Padmashree excel in auditing and compliance, but they are also an accomplished trainer in implementing ISMS and ITSM. With their expert guidance, organizations can successfully implement these frameworks, enabling them to optimize their information security practices and enhance their overall IT service management capabilities. Padmashree's breadth of knowledge and experience in DevOps, ITIL, ISO/IEC standards, and auditing make them invaluable assets in IT service management and information security.

Padmashree is a Corporate Trainer For

ISO 20000

Training Since:September, 2014

ISO 27001 for Lead Auditor

Training Since:September, 2014

DevOps Fundamentals

Training Since:June, 2014

ITIL 4 Foundation

Training Since:June, 2014

Work Experience

Corporate Trainer
Education · August, 2013 - present
Roles & Responsibilities
- Spearheading trainings programs on DevOps Fundamentals, ISMS Lead Auditor, ITSM Lead Auditor, ISMS & ITSM Implementation
- Executing consulting projects in ISMS, ITIL, ISO/IEC 20000, Process improvements
- Conducting audits and gap assessments against ISO20001 & ISO27001 standards
- Expert in Process definition and Process documentation; delivered CMMI consultation and training Headed the creation of an integrated process framework to streamline enterprise level Change/Release/Configuration Management (CRC) activities on ITIL’s ITSM best practices
Quality Manager
Computer and Information Technology (IT) · June, 1999 - June, 2009
Roles & Responsibilities
- Developed and implemented quality assurance strategies and programs to ensure compliance with industry standards and customer requirements
- Led a team of quality assurance professionals, providing guidance and support to ensure consistent and high-quality deliverables
- Conducted regular audits and inspections of processes, systems, and products to identify areas for improvement and mitigate potential risks
- Collaborated with cross-functional teams to define quality metrics, establish performance benchmarks, and drive continuous improvement initiatives
- Investigated customer complaints and identified root causes, implementing corrective and preventive actions to enhance customer satisfaction and loyalty
- Monitored and analyzed quality data, prepared reports, and presented findings to senior management, contributing to data-driven decision-making processes
Process Leader
Computer and Information Technology (IT) · September, 2009 - August, 2013
Roles & Responsibilities
- Led to manage designing & rollout of SMF (Service Management Framework) for Support functions
- Engaged in Designing & Digitization of workflows for incident, problem and change for non-IT services
- Aligning IT Operations Helpdesk to ISO20000 process
- Responsible for Value Stream Mapping of Procurement Process
- Expertise in digitization and optimization of Contract Management Process; Lab testing process workflow
- Expert in conducting & managing in-house training to about 100 employees on ITIL awareness