Samwel Nairobi Kenya
Samwel
Sales Trainer in Nairobi
Location
Nairobi, Kenya
Trainer Since
February, 2015
Customer Care
Sales
Retail Management
Business Communication Skills
Personality Development
Relationship Skills
Finance for Non-Financials
Location
Nairobi, Kenya
Trainer Since
February, 2015
Customer Care
Sales
Retail Management
Business Communication Skills
Personality Development
Relationship Skills
Finance for Non-Financials
Samwel - Sales Trainer in Nairobi, Kenya | Edstellar
Samwel
About
Trainer for

Sales Trainer in Nairobi

About Samwel

Meet Samwel, an accomplished Corporate Trainer with over eight years of rich experience in the industry. With a diverse skill set that spans multiple domains, Samwel has established himself as a versatile and highly sought-after professional in the world of training and development.

Samwel's extensive background encompasses a wide range of areas crucial to business success. His deep domain knowledge includes expertise in Customer Care, Sales, Retail Management, Business Strategy, Communication Skills, Personality Development, Relationship Skills, and Finance for Non-Financials. This comprehensive understanding allows him to deliver training programs that are not only relevant but also tailored to the specific needs and challenges of today's corporate landscape.

Throughout his career, Samwel has been instrumental in driving organizational growth by enhancing the skills and capabilities of teams across various industries. His hands-on approach to training ensures that participants not only acquire new knowledge but also develop practical skills that can be applied immediately in their roles.

One of Samwel's standout qualities is his ability to connect with individuals at all levels of an organization. His engaging training style, combined with his insightful content delivery, creates an interactive learning environment where participants feel motivated and empowered to excel.

With a proven track record of delivering impactful training programs, Samwel has earned a reputation for excellence and innovation in the field of Corporate Training. His contributions have helped countless professionals sharpen their skills, improve performance, and achieve their career goals.

In an ever-changing business landscape, Samwel's breadth of knowledge and expertise across multiple domains make him a valuable asset to organizations seeking to invest in their most important resource – their people. Whether it's enhancing customer relationships, driving sales growth, or improving financial acumen, Samwel's holistic approach to training ensures measurable results and long-term success.

Samwel is a Corporate Trainer For

Customer Care

Training Since:
June, 2015

Sales

Training Since:
February, 2015

Retail Management

Training Since:
February, 2022

Business Communication Skills

Training Since:
February, 2022

Personality Development

Training Since:
February, 2022

Relationship Skills

Training Since:
February, 2022

Finance for Non-Financials

Training Since:
February, 2022

Work Experience

Retail Management Trainer

Service:
February, 2022 - present

Roles & Responsibilities

  • Crafted comprehensive training modules tailored to the specific needs of retail professionals, covering topics such as sales techniques, customer service, inventory management, and store operations
  • Led engaging and interactive training sessions for retail staff at various levels, utilizing a variety of teaching methods including presentations, role-playing, and hands-on demonstrations to ensure effective learning
  • Assessed the impact of training programs by gathering feedback from participants, analyzing performance metrics, and making necessary adjustments to continuously improve the quality and relevance of the training content
  • Offered one-on-one coaching and support to retail employees, helping them develop key skills and overcome challenges in areas such as sales performance, customer interactions, and product knowledge
  • Kept abreast of the latest trends and developments in the retail industry to ensure that training materials and methods remained current and aligned with industry best practices, sharing new insights and knowledge with trainees to foster continuous learning and professional growth

SME Relationship Officer

Banking, Financial Services and Insurance:
September, 2013 - November, 2018

Roles & Responsibilities

  • Established and nurtured strong relationships with Small and Medium-sized Enterprises (SMEs), acting as the main point of contact and building trust through regular communication and personalized service
  • Conducted thorough assessments of clients' business requirements and financial goals, recommending tailored banking products, services, and solutions to meet their specific needs and enhance their business operations
  • Assisted SME clients in preparing and submitting loan and credit applications, liaising with internal teams to expedite the approval process and ensure timely disbursement of funds
  • Offered expert financial advice and guidance to SME clients, helping them make informed decisions on investments, cash flow management, and risk mitigation strategies to support their growth and sustainability
  • Regularly reviewed and analyzed the performance of the SME client portfolio, identifying opportunities for cross-selling and upselling financial products and services, while also proactively addressing any potential risks or issues to maintain portfolio health and profitability

Skills

CRM
Ms Office
Basic IT
Sales
Customer Service
Relationship Management
Banking and Finance
Retail Management

Education

Kenyatta University

Bachelor of Economics and Finance:
2008-2012

Corporate Finance Institute, Canada

Financial Modelling & Valuation Analyst certification (FMVA®):
2022-2023

Projects

Posts

Courses

Customer Care
Sales
Retail Management
Business Communication Skills
Personality Development
Relationship Skills
Finance for Non-Financials

Want Samwel for your next training?

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