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13 Best Problem Solving Activities for the Workplace
Corporate Training

13 Best Problem Solving Activities for the Workplace

8 mins read

by Pete Ford

Updated On Jun 21, 2024

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In today's rapidly evolving business world, the ability to solve problems effectively and efficiently is paramount. While it is crucial to understand the problem thoroughly, it is equally important not to overanalyze it to the point of inaction. Instead, the focus should be on identifying actionable solutions quickly and implementing them efficiently. Effective problem-solving capabilities enable teams to identify root causes, develop innovative solutions, and implement changes that drive business success. Tackling significant challenges head-on, even when the odds are not favorable, is essential for transformative results.

Moreover, cultivating a culture of problem-solving fosters a sense of autonomy and empowerment among employees. As team members improve their problem-solving skills, they become more independent, reducing the need for constant supervision. In addition, when individuals from diverse backgrounds and perspectives come together to tackle challenges, the synergy created can lead to groundbreaking solutions and significant advancements for the organizations. 

Workplace Problem-Solving Activities

Just as you can't learn to write a novel solely by reading about it, or to swim merely by observing others, true mastery of problem-solving skills requires more than just theory. It demands immersion and action. That's why, when fostering problem-solving abilities in your employees, it's essential to engage them in practical exercises that simulate real-world challenges. Through engaging in challenging problem-solving scenarios and activities, teams develop the skills and confidence to effectively navigate real-world challenges.

According to a report by the World Economic Forum (WEF), problem-solving skills are listed among the top skills required in the workplace by 2025. The problem solving activities for employees mentioned below are designed to enhance the critical thinking skills, creativity, and collaborative capabilities of your teams. These activities are not just problem solving exercises for teams, they are strategic investments in building a workforce that can navigate complexities, innovate solutions, and drive the organization towards its goals. 

By engaging in structured problem-solving activities, teams learn to tackle challenges methodically and develop a proactive mindset essential for overcoming obstacles in today’s dynamic business environment.

We have carefully divided workplace problem solving activities into 3 distinct categories that cater to different aspects of problem-solving skills:

  1. Team-Based Problem Solving Activities 
  2. Creative Problem-Solving Activities
  3. Quick and Easy Problem-Solving Activities

Team-Based Problem Solving Activities

Team-Based Problem Solving Activities form the foundation for effective problem-solving within a team, emphasizing crucial elements like communication, trust, and collaboration. As Vusi Thembekwayo once remarked, “To achieve anything in business, you need relationships based on trust.” This quote underscores the significance of fostering a trusting environment where team members feel comfortable working together, leveraging each other's strengths to tackle challenges with greater efficiency and creativity.

Team-Based Problem Solving Activities
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1. “A Shrinking Vessel” Training Activity:

“A Shrinking Vessel” is a dynamic team-building exercise that challenges participants to adapt quickly to changing conditions. The activity involves employees standing within a defined space that gradually shrinks, requiring them to strategize and cooperate to stay within the boundaries. 

How to Conduct the “A Shrinking Vessel” Activity:

  • Select a large, open area that can be marked with boundaries.
  • Use tape or rope to create a large initial boundary that all employees can comfortably stand within.
  • Gather all workers within the boundary.
  • Explain that the boundary will gradually shrink, and that workers must remain within the shrinking area.
  • Begin the activity by gradually reducing the size of the boundary every 2-3 minutes.
  • Use a predetermined signal (like a whistle) to indicate when the boundary is shrinking.
  • Continue to reduce the boundary until it becomes challenging for employees to stay within the area.
  • End the activity when it becomes impossible for them to stay within the boundary.

Key Takeaways

Employees learn to adapt quickly to changing constraints, enhancing their ability to communicate and collaborate effectively under pressure. This activity fosters creativity in problem-solving by requiring teams to develop strategies to navigate the shrinking space, encouraging flexibility and teamwork in dynamic environments.

2. “Marshmallow Spaghetti Tower” Training Activity:

“Marshmallow Spaghetti Tower” challenge is a creative and engaging activity where teams use spaghetti, tape, and string to build the tallest possible structure that can support a marshmallow on top. 

How to Conduct the “Marshmallow Spaghetti Tower” Activity:

  • Gather the employees and divide them into teams.
  • Provide each team with 20 sticks of spaghetti, one yard of tape, one yard of string, and one marshmallow.
  • Ensure each team has a flat surface to work on.
  • Explain that teams have 18 minutes to build the tallest free-standing structure using the materials provided, with a marshmallow on top.
  • Start the timer and let teams begin constructing their towers.
  • Encourage teams to experiment with different designs and structural concepts.
  • Once the time is up, measure the height of each structure from the base to the top of the marshmallow.
  • Announce the winning team with the tallest structure.
  • Discuss the different strategies used by each of the teams and what they learned from the activity.

Key Takeaways:

Employees enhance their creative problem-solving skills by brainstorming and constructing innovative designs with limited resources. This activity emphasizes the importance of planning, adaptability, and teamwork, as the workforce must work together to build the tallest possible tower. Through trial and error, they learn to manage constraints and effectively communicate their ideas, fostering a collaborative approach to achieving shared goals.

3. “Egg Drop Challenge” Training Activity:

The “Egg Drop Challenge” is an exciting problem-solving activity where teams design and build a structure to protect an egg from breaking when dropped from a height. 

How to Conduct the “Egg Drop Challenge” Activity:

  • Divide the employees into teams and provide each team with materials such as straws, tape, newspaper, rubber bands, and plastic bags.
  • Ensure each team has an egg and a designated drop zone.
  • Explain that the teams have 30 minutes to design and construct a protective device for their egg using the provided materials.
  • Start the timer and let the teams begin constructing their protective devices.
  • Encourage teams to think creatively and test their designs.
  • Drop each egg from a predetermined height (e.g., 10 feet) onto a hard surface.
  • Check if the egg survives the drop without breaking.
  • Discuss which designs were successful and why, focusing on the problem-solving processes used.

Key Takeaways:

Employees develop innovative thinking and problem-solving skills by designing and building a structure to protect an egg from breaking when dropped. This activity highlights the importance of resource management, creative engineering, and teamwork as they must brainstorm, test, and iterate their designs. By analyzing the effectiveness of their structures and learning from failures, employees enhance their ability to tackle complex challenges and improve their collaborative problem-solving capabilities.

4. “Stranded” Training Activity:

“Stranded” is a strategic survival simulation where teams must plan and prioritize essential actions and resources to ensure their survival on a deserted island. 

How to Conduct the “Stranded” Activity:

  • Divide the Employees into teams and provide each team with a list of hypothetical resources available on the island (e.g., rope, tarp, matches, water).
  • Explain a scenario that the teams are stranded on a deserted island and must decide how to use the available resources to survive.
  • Give teams 30 minutes to discuss and prioritize their actions and resource use.
  • Encourage them to consider factors like shelter, water, food, and signaling for rescue.
  • Have each team present their survival plan to all the teams participating in the activity.
  • Encourage the teams to ask questions and discuss each plan.
  • Discuss the strategies used by each team and what the teams learned about problem-solving and resource management.

Key Takeaways:

The employees enhance their critical thinking and strategic problem-solving skills by planning survival strategies in a simulated deserted island scenario. This activity emphasizes the importance of prioritization, resource management, and adaptability in high-pressure situations. By collaborating on survival plans, employees learn to analyze available resources, make quick decisions, and work as a cohesive team to overcome complex challenges.  

Creative Problem-Solving Activities

Creative problem-solving activities encourage teams to think outside the box and explore innovative solutions to challenges. These exercises help employees to break free from conventional thinking patterns and develop a more flexible, imaginative approach to problem-solving. By fostering creativity, these team building, problem solving activities can lead to more effective and unique solutions.

Creative Problem-Solving Activities
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5. “Legoman” Training Activity:

“Legoman” is a communication-focused activity where one participant describes a pre-built Lego structure, and the rest of the team attempts to recreate it based on the verbal instructions alone. This game emphasizes the importance of clear and effective communication.

How to Conduct the “Legoman” Activity:

  • Pre-build a Lego structure and keep it hidden from the employees.
  • Divide the workers into teams and provide each team with the same set of Lego pieces.
  • Select one team member from each team to view the pre-built structure and describe it to their team without using their hands or showing the structure.
  • Start the timer and have the describer begin giving instructions to their team.
  • The rest of the teams should build the structure based solely on the verbal instructions given by their team members.
  • Once the time is up, compare each team’s structure with the original.
  • Discuss any discrepancies and the communication challenges faced by each team.
  • Discuss what worked well and what could be improved in the communication process.

Key Takeaways:

From the “Legoman” activity, employees develop their communication and collaborative problem-solving skills by reconstructing a hidden Lego structure based solely on verbal descriptions. This exercise highlights the importance of precise communication, active listening, and teamwork. It also demonstrates how effective problem-solving relies on clear instructions and the ability to interpret and act on those instructions accurately. By engaging in this activity, teams learn to coordinate their efforts and improve their ability to tackle complex tasks collectively.

6. “Escape Room” Training Activity:

“Escape Room” is an immersive team adventure that requires participants to solve a series of puzzles and find clues within a set time to "escape" from a themed room.

How to Conduct the “Escape Room” Activity:

  • Create puzzles and hide clues within a designated room.
  • Set up a theme and backstory to make the activity engaging.
  • Divide employees into small teams.
  • Explain the objective that the teams should solve all the puzzles and escape the room within a set time (e.g., 60 minutes).
  • Start the timer and let teams begin solving the puzzles.
  • Monitor the teams, offering hints if they get stuck.
  • End the activity when a team escapes the room or when the time runs out.
  • Discuss the strategies used by the teams and the importance of teamwork and critical thinking.

Key Takeaways:

The “Escape Room” activity emphasizes teamwork, critical thinking, and creative problem-solving as the workforce work together to solve puzzles and find clues within a set time limit. This activity demonstrates the importance of collaboration, strategic thinking, and effective communication in overcoming challenges. Employees learn to leverage each other's strengths, think under pressure, and develop a unified approach to problem-solving, making it a powerful tool for enhancing the teams’ dynamics and problem-solving capabilities in the workplace.

7. “Frostbite” Training Activity:

“Frostbite” is a survival-themed activity where teams are tasked with building a shelter in extreme conditions, simulating a scenario where one member is incapacitated. This exercise tests the team's ability to strategize and cooperate under pressure.

How to Conduct the “Frostbite” Activity:

  • Provide materials such as cardboard, tape, and blankets.
  • Divide the employees into teams and assign one team member of each team the role of having "frostbite," meaning they cannot use their hands.
  • Explain the scenario that teams must build a shelter that can hold all team members within a time limit.
  • Start the timer and let teams begin constructing their shelters.
  • Encourage teams to strategize and work around the constraint of the incapacitated member.
  • Evaluate the shelters based on stability and effectiveness.
  • Discuss the problem-solving techniques used under pressure and the importance of teamwork.

Key Takeaways:

In the “Frostbite” activity, employees have to strategize and communicate effectively to build a shelter while managing the handicap of "frostbite," a condition that limits their hands' use. This activity teaches employees about adaptability, resourcefulness, and teamwork under constraints. In addition, it also teaches the value of resilience, creative problem-solving, and the ability to function efficiently despite physical or situational limitations. The experience underscores how overcoming obstacles through innovative thinking and teamwork can lead to successful outcomes in challenging environments.

8. “Blind Formation” Training Activity:

“Blind Formation” is a team-building exercise where participants are blindfolded and must form specific shapes or patterns based on verbal instructions from their teammates. This activity focuses on enhancing communication, trust, and coordination among team members.

How to Conduct the “Blind Formation” Activity:

  • Choose a large, open space where the workforce can move freely.
  • Prepare blindfolds for each employee.
  • Divide the employees into teams and explain to them that the objective is to form a specific shape or pattern while being blindfolded.
  • Assign one or more team members from each team as guides who will provide verbal instructions to their blindfolded teams.
  • Blindfold all the team members except the designated guides.
  • Ensure that the blindfolds are secure and that employees cannot see.
  • Start the activity by instructing the guides to direct their teammates to form the desired shape (e.g., a square, a triangle, or a circle).
  • Allow 10-15 minutes for the formation process.
  • Once the time is up or the shape is formed, remove the blindfolds and evaluate the accuracy of the formation.
  • Discuss the challenges that the teams faced during the activity and the effectiveness of the communication strategies used.

Key Takeaways:

The “Blind Formation” activity emphasizes the importance of non-verbal communication, trust, and team coordination as the employees must rely on their senses and the guidance of their teammates to form shapes or patterns while blindfolded. This exercise teaches the value of clear instructions, active listening, and the ability to adapt quickly to feedback. It highlights how effective teamwork and trust can overcome communication barriers and achieve complex tasks, fostering a collaborative and supportive team environment.

Quick and Easy Problem-Solving Activities

Quick and easy problem-solving activities offer teams an efficient way to enhance their problem-solving skills without requiring a significant time investment. These problem solving games and activities are designed to be brief yet effective, promoting quick thinking, collaboration, and efficient problem resolution.

Quick and Easy Problem-Solving Activities
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Engaging in quick problem-solving exercises helps teams cultivate the ability to think on their feet and make swift decisions. This rapid decision-making capability is essential for driving innovation and growth, as it enables teams to iterate quickly and adapt to changing circumstances.

9. “Line Up Blind” Training Activity:

“Line Up Blind” is a simple yet challenging activity where blindfolded participants must line up in a specific order (e.g., by height, age, or alphabetical order) without verbal communication. This exercise emphasizes non-verbal communication and cooperation.

How to Conduct the “Line Up Blind” Activity:

  • Choose a large, open space for the activity.
  • Prepare blindfolds for each employee.
  • Explain the objective that the workers must line up in a specific order while blindfolded.
  • Clarify that height is the order criteria to be followed for the activity.
  • Blindfold all workers and ensure they cannot see.
  • Start the activity and allow employees to communicate non-verbally to find their position in the line.
  • Allow 10-15 minutes for the formation process.
  • Once the time is up, have the employees remove their blindfolds and check the accuracy of the line-up.
  • Discuss the strategies used by the workers for non-verbal communication and the challenges they faced.

Key Takeaways:

The “Line Up Blind” activity focuses on enhancing non-verbal communication, trust, and problem-solving under constraints as employees must rely on alternative forms of communication and collaboration to line up by height while blindfolded. This exercise highlights the importance of clear, non-verbal cues and teamwork in solving problems when traditional communication methods are unavailable. It also emphasizes the value of trust among team members and the ability to adapt to unexpected challenges, fostering a supportive and innovative work environment.

10. “Reverse Pyramid” Training Activity:

“Reverse Pyramid” is a strategic activity where teams must invert a pyramid of cups following specific rules. This exercise encourages strategic planning, teamwork, and attention to detail.

How to Conduct the “Reverse Pyramid” Activity:

  • Divide the employees in teams and provide each team with a stack of cups arranged in a pyramid (base of four cups, then three, two, and one on top).
  • Explain to the teams that the objective is to invert the pyramid by following specific rules (e.g., only moving one cup at a time).
  • Start the timer and allow teams to begin inverting the pyramid.
  • Monitor the teams to ensure they follow the rules.
  • The activity ends when the pyramid is successfully inverted or the time runs out.
  • Discuss the strategies used by the teams and the challenges they faced.

Key Takeaways:

The “Reverse Pyramid” activity focuses on strategic thinking, collaboration, and innovative problem-solving as employees work together to invert a pyramid of cups by following specific rules, requiring careful planning and coordination. This exercise demonstrates the importance of strategic planning, effective communication, and teamwork in achieving complex goals. By overcoming the challenges of the activity, workers learn to approach problems methodically, think creatively, and collaborate effectively, reinforcing the skills necessary for addressing real-world organizational challenges.

11. “Move It!” Training Activity:

“Move It!” is an engaging activity where teams must move an object from point A to point B using limited resources. This exercise promotes resourcefulness, teamwork, and creative problem-solving.

How to Conduct the “Move It!” Activity:

  • Select an object and designate a starting point (A) and an endpoint (B).
  • Divide employees into teams and provide teams with limited resources (e.g., ropes, planks, cardboard).
  • Explain the objective is to move the object from point A to point B using only the provided resources.
  • Give teams 10 minutes to plan their strategy.
  • Start the timer and allow teams to begin moving the object.
  • Monitor the teams to ensure they use only the provided resources.
  • The activity ends when the object reaches point B or the time runs out.
  • Discuss the strategies used by each team and the problem-solving processes that they followed.

Key Takeaways:

As employees move an object from point A to point B using limited resources, the "Move It!" activity emphasizes the importance of resourcefulness, creativity, and collaborative problem-solving. This activity promotes innovative thinking and efficient resource management by encouraging employees to think creatively. This activity helps teams develop the ability to adapt quickly, think outside the box, and effectively coordinate their efforts to overcome challenges. By engaging in this exercise, employees enhance their problem-solving skills and learn to optimize the use of available resources to achieve common goals.

12. “Human Knot” Training Activity:

“Human Knot” is a classic team-building activity where participants form a human knot by holding hands with two different people across the circle. 

How to Conduct the “Human Knot” Activity:

  • Have employees stand in a circle and extend their right hand to someone across the circle.
  • Repeat with the left hand, ensuring they hold hands with different people.
  • Explain the objective is to untangle the human knot without letting go of hands.
  • Start the timer and allow workers to begin untangling the knot.
  • Monitor the workers and provide encouragement.
  • The activity ends when the knot is untangled, or employees return to a single circle.
  • Discuss the communication and problem-solving strategies used by the employees.

Key Takeaways:

The "Human Knot" activity fosters team collaboration and problem-solving skills by encouraging employees to communicate effectively and work together to untangle themselves. It highlights the importance of patience, strategic thinking, and collective effort in achieving a common goal. This exercise also builds trust and strengthens interpersonal relationships within the team, essential for seamless teamwork in a professional setting.

13. “Dumbest Idea Ever” Training Activity:

“Dumbest Idea First” is a brainstorming activity where employees initially suggest the worst possible ideas to solve a problem. 

How to Conduct the “Dumbest Idea First” Activity:

  • Choose a problem or challenge for the brainstorming session.
  • Provide each worker with a pen and paper.
  • Explain the objective is to come up with the worst possible ideas to solve the problem.
  • Start the timer and allow employees to write down their dumbest ideas.
  • Encourage creativity and humor.
  • After 10 minutes, have the employee share their ideas with the rest of the group participating in the activity.
  • Discuss why the ideas are impractical and how they can be improved.
  • Encourage employees to refine the worst ideas into workable solutions.
  • Discuss the creative process and the benefits of starting with the worst ideas.

Key Takeaways:

The "Dumbest Idea First" activity encourages creative thinking and open-mindedness by allowing employees to voice unconventional ideas without fear of judgment. It demonstrates the value of a safe and inclusive environment where all suggestions are welcomed, fostering innovation and out-of-the-box solutions. This exercise highlights the importance of embracing diverse perspectives to drive collective problem-solving and enhance team creativity.

How Problem Solving Skills Apply to Various Job Functions

1. Problem Solving Skills for Marketing Teams:

Marketing teams rely extensively on problem-solving skills to navigate critical challenges. One of their primary challenges would be to enhance lead conversions, where strategic analysis of funnel metrics and identification of bottlenecks are of utmost importance. Problem-solving skills enables them to devise tailored campaigns and initiatives that address specific barriers to conversion, thereby optimizing marketing efforts for measurable business impact.

Budget limitations often restrict marketing initiatives and resource allocation. Marketing teams need to creatively optimize spending, prioritize high-impact activities, and find cost-effective solutions to achieve desired outcomes. Problem-solving abilities enable them to analyze budget constraints, explore alternative strategies, negotiate effectively with vendors, and maximize ROI on marketing investments without compromising quality or effectiveness. Edstellar’s Marketing Excellence program is meticulously designed to help organizations maximize reach, drive engagement and nurture long-lasting consumer relationships.

2. Problem Solving Skills for Sales Teams:

Problem-solving skills enable sales professionals to navigate diverse customer needs effectively. Sales professionals often encounter conflicts or disagreements during negotiations or interactions with clients. Advanced problem-solving skills enable them to navigate these situations diplomatically, resolve conflicts amicably, and maintain positive relationships with stakeholders. 

Problem-solving skills empower sales professionals to analyze market trends, identify emerging opportunities, and pivot strategies swiftly. Sales teams can utilize their skills to optimize resources effectively. Whether it's time management, budget allocation, or leveraging internal expertise, they can streamline operations and maximize efficiency in achieving sales objectives. Edstellar’s Sales Excellence program offers custom-crafted framework for organizations to amplify sales, expand profits, and enhance customer satisfaction. 

3. Problem Solving Skills for Customer Service Teams: 

Customer service teams encounter a wide range of customer issues and complaints on a daily basis. Problem-solving skills enable them to quickly analyze the root causes of these issues, identify appropriate solutions, and implement corrective actions. 

By resolving issues promptly and effectively, customer service teams enhance customer satisfaction and loyalty. Not every customer issue can be resolved with a standard response. Problem-solving skills enable customer service teams to assess each situation individually, evaluate options, and tailor solutions to meet the specific needs and preferences of customers.

Satisfied customers are more likely to recommend the company to others, write positive reviews, and become loyal brand advocates. Problem-solving skills thus contribute to enhancing brand reputation and attracting new customers through word-of-mouth referrals. Edstellar’s Customer Service Excellence program is specially designed to improve customer satisfaction for an organization’s products or services.

4. Problem Solving Skills for Human Resources Teams: 

HR professionals frequently encounter conflicts among employees or between employees and management. Problem-solving skills equip HR teams to identify the root causes of conflicts, facilitate constructive dialogue, and negotiate mutually beneficial resolutions. Problem-solving skills enable HR professionals to address recruitment challenges, such as skill shortages or competitive hiring markets, by devising innovative sourcing strategies and refining candidate selection processes. 

Managing employee performance requires HR teams to address underperformance issues, set clear performance expectations, and provide constructive feedback. Problem-solving skills help HR professionals to assess performance gaps, identify underlying issues, and implement targeted improvement plans. 

Problem-solving skills empower HR professionals to address workplace issues affecting morale, such as workload imbalances or communication breakdowns. Edstellar’s Human Resource Excellence program is designed to support organizations to improve employee retention, foster a highly engaged and productive workforce and boost organizational culture.  

5. Problem Solving Skills for Operations Teams:

Operations teams are responsible for managing risks associated with supply chain disruptions, regulatory changes, or technological failures. Problem-solving skills enable them to anticipate potential risks, develop contingency plans, and swiftly address unforeseen challenges. This proactive risk management minimizes disruptions and ensures business continuity. 

Problem solving skills activities facilitate effective collaboration across these functions by fostering clear communication, mutual understanding of objectives, and alignment on strategic priorities. Problem solving skills enable them to assess resource needs, allocate budgets effectively, and optimize the use of manpower and materials. By making informed decisions based on data-driven analysis, operations teams enhance resource utilization and achieve cost savings. Edstellar’s Operations Excellence program empowers organizations to optimize workflows, reduce operational costs, enhance productivity, and ensure swift and efficient decision-making. 

6. Problem Solving Skills for Information Technology (IT) Teams:

Problem-solving skills enable IT teams to swiftly diagnose and resolve complex technical issues, minimizing downtime and ensuring seamless operations across the organization. From implementing cutting-edge technologies to enhancing cybersecurity measures, IT teams leverage their problem-solving capabilities to drive innovation and stay ahead in the technological space. 

By understanding business needs, anticipating future trends, and prioritizing projects, IT teams ensure that their solutions contribute directly to achieving business objectives. These skills would be beneficial for cohesive teamwork, accelerating project delivery, and ensuring that IT solutions meet the diverse needs of the organization. Edstellar’s IT Excellence program is crafted to help organizations with key areas such as cyber security, cloud computing, and data analytics. 

Conclusion

As teams journey through problem-solving training activities, they will discover the transformative power of practical learning experiences. It is important for employees to immerse themselves in these problem solving exercises in order to not only enhance their critical thinking abilities and collaboration skills but also cultivate a proactive mindset required to navigate today's complex business world.

At Edstellar, we understand the significance of honing problem-solving skills in fostering organizational success. Our courses are meticulously designed to bridge the skill gap and empower individuals to tackle challenges head-on. With a team of experienced trainers guiding them, employees can gain valuable insights and practical strategies to address real-world problems effectively.

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