Boskey Gurugram India
Boskey
Negotiation Skills Trainer in Gurugram
Location
Gurugram, India
Trainer Since
March, 2016
Business Communication Skills
Email Writing and Etiquettes
Mental Health Awareness
Critical Thinking
7 Habits of Highly Effective People
Time Management
Work Life Balance
Negotiation Skills
Stress Management
Situational Leadership
Conflict Management
Personal Branding: Step Into Your Spotlight
Written Communication
Business Ethics
Location
Gurugram, India
Trainer Since
March, 2016
Business Communication Skills
Email Writing and Etiquettes
Mental Health Awareness
Critical Thinking
7 Habits of Highly Effective People
Time Management
Work Life Balance
Negotiation Skills
Stress Management
Situational Leadership
Conflict Management
Personal Branding: Step Into Your Spotlight
Written Communication
Business Ethics
Boskey - Negotiation Skills Trainer in Gurugram, India | Edstellar
Boskey
About
Trainer for

Negotiation Skills Trainer in Gurugram

About Boskey

Boskey is a seasoned professional with a wealth of experience in training and development. With 14+ years of diverse knowledge and expertise, Boskey has made an indelible mark as a trainer in various areas of professional development. Boskey specializes in areas such as Business Communication Skills, Email Writing and Etiquette, Mental Health Awareness, Critical Thinking, 7 Habits of Highly Effective People, Time Management, Work-Life Balance, Negotiation Skills, Stress Management, Situational Leadership, Personal Branding, Written Communication, and Business Ethics. With a commitment to ensuring the quality of training sessions for professionals, Boskey has become a trusted resource for those seeking to enhance their professional skills.

With an impressive 8+ years of dedicated experience in training, Boskey has honed the ability to impart knowledge effectively and empower individuals to excel in their careers. Boskey's expertise extends to a diverse range of topics, reflecting a deep understanding of the multifaceted needs of professionals in today's dynamic work environment. Whether nurturing effective communication, promoting mental health awareness, or guiding professionals toward better time management and work-life balance, Boskey's training sessions address critical facets of personal and professional growth. As a trainer, Boskey has consistently delivered high-quality sessions that have a lasting impact on participants, making them better equipped to navigate the challenges of the modern workplace.

Boskey is a Corporate Trainer For

Business Communication Skills

Training Since:
April, 2021

Email Writing and Etiquettes

Training Since:
March, 2023

Mental Health Awareness

Training Since:
April, 2023

Critical Thinking

Training Since:
April, 2023

7 Habits of Highly Effective People

Training Since:
August, 2023

Time Management

Training Since:
March, 2019

Work Life Balance

Training Since:
July, 2018

Negotiation Skills

Training Since:
March, 2016

Stress Management

Training Since:
April, 2020

Situational Leadership

Training Since:
March, 2017

Conflict Management

Training Since:
November, 2021

Personal Branding: Step Into Your Spotlight

Training Since:
March, 2018

Written Communication

Training Since:
April, 2021

Business Ethics

Training Since:
July, 2018

Work Experience

Assistant Manager

Aerospace and Aviation:
April, 2021 - present

Roles & Responsibilities

  • Develop and implement training programs to enhance the skills and knowledge of team members, ensuring they are equipped to excel in their roles
  • Provide regular updates and reports to senior management on team performance, highlighting achievements and areas for improvement
  • Collaborate with various departments to gather relevant data and metrics, analyzing them to identify trends and insights that can inform decision-making
  • Effectively communicate key information and insights to the team, ensuring everyone is aligned with the organization's goals and objectives
  • Establish and maintain a system for organizing and sharing critical knowledge, best practices, and resources within the team, fostering a culture of continuous learning and improvement
  • Engage with stakeholders within and outside the organization to foster positive relationships and ensure the smooth flow of information and resources for the team's success

Escalation Manager

Automotive:
November, 2019 - November, 2020

Roles & Responsibilities

  • Spearheaded the Sales Learning and development initiatives, ensuring the sales team received the necessary training and guidance
  • Developed and implemented a comprehensive training policy and guidelines to instill a sales-oriented mindset among the team
  • Successfully met and exceeded sales goals by closely monitoring the performance of the sales team and providing necessary support and coaching
  • Introduced and executed a two-phase approach to sales planning, incorporating role-playing techniques to enhance the team's sales skills and strategies
  • Trained the sales team in effective probing and asking qualitative questions to understand customer needs and preferences better
  • Equipped the team with techniques for objection handling and sales rebuttals, enabling them to overcome customer objections and successfully close deals
  • Conducted daily huddle sessions to share success stories and insights while leading discussions on joy stories and learning stories from the previous day during sales calibrations to improve overall team performance

Deputy Manager Learning and Development and Quality

Education:
November, 2017 - December, 2018

Roles & Responsibilities

  • Developed and implemented quality inspection procedures to identify and report quality issues within the organization
  • Standardized feedback and coaching processes through regular calibrations with the Consulting Manager, ensuring consistency in performance improvement strategies
  • Supervised and managed a team of Quality Analysts and Quality Leads, providing guidance and leadership in quality assurance efforts
  • Monitored all operational processes that impacted service quality and ensured adherence to established quality standards
  • Collaborated with various departments to design and deliver training programs, enhancing the skills and knowledge of employees to meet quality objectives
  • Played a critical role in maintaining and improving the overall quality of services, contributing to the organization's commitment to excellence in customer satisfaction

Assistant Manager Learning & Development

Aerospace and Aviation:
June, 2012 - August, 2017

Roles & Responsibilities

  • Assured optimum performance and continual improvement in the five Key Result Areas, including client service, team deliverables, sales/marketing, studio appearance, and profit/financial control
  • Demonstrated and promoted a 100% commitment to providing the best possible client experience by upholding and ensuring adherence to the company's high standards
  • Ensured client-related issues were resolved in alignment with the company's operating guidelines, enhancing client satisfaction and retention
  • Took responsibility for maximizing revenues and successfully achieved month-to-month revenue targets through effective training and development initiatives
  • Led the training and development efforts to empower the team with the skills and knowledge necessary to excel in their roles, contributing to enhanced team performance and client service
  • Conducted performance analysis, created reports, and implemented strategies for continual improvement in the areas of client service, sales, and studio maintenance, contributing to the overall success of the organization

Hyper Quality Consultant

Telecommunication:
November, 2008 - April, 2012

Roles & Responsibilities

  • Achieved customer delight through friendly and proficient service, ensuring high satisfaction levels
  • Conducted regular inspections of all sections to ensure that quality standards were consistently maintained, identifying areas for improvement
  • Developed and maintained a motivational working environment within the department to enhance team performance and morale
  • Motivated and mentored the entire team, providing guidance and direction to ensure the delivery of exceptional service
  • Conducted regular training sessions to enhance team skills and knowledge, keeping them updated with industry best practices
  • Communicated all policies and procedures to the entire team and conducted regular meetings to provide information, including company communications, policy reviews, and goals
  • Additionally, performed duties to manage the entire studio operations whenever needed and was responsible for the Studio's Profit and Loss (P&L) statement, ensuring financial performance aligned with organizational objectives

Skills

Amadeus
Microsoft Excel
Quality Auditing
Blooms Taxonomy
Financial Advisory
Communication Skills

Education

Kalinga University

Arts:
2002-2005

Projects

Bottom Quartile Agents/PIP

Education:
June 2018 - July 2018

Posts

Bottom Quartile Agents/PIP

Education:
June 2018 - July 2018

Courses

Business Communication Skills
Email Writing and Etiquettes
Mental Health Awareness
Critical Thinking
7 Habits of Highly Effective People
Time Management
Work Life Balance
Negotiation Skills
Stress Management
Situational Leadership
Conflict Management
Personal Branding: Step Into Your Spotlight
Written Communication
Business Ethics

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