Corporate Appian Administrator Training Course

1. Basics of Appian platform
   • What is Appian?
   • Brief history of Appian development
2. Understanding the need for Appian in business automation
   • Advantages of business process automation
   • Role of Appian in modern businesses

1. Incorporating social features in processes

• Integrating social platforms
• Enhancing user engagement

2. Designing mobile-friendly processes

• Mobile UI/UX best practices
• Testing processes on mobile devices

1. Exploring the Appian designer interface

• Layout and structure
• Key tools and features

2. Understanding the Appian tempo interface

• Customizing tempo
• User roles and accessibility

1. System requirements for Appian

• Hardware specifications
• Compatible software versions

2. Preparing the environment for installation

• Required software installations
• Setting up the database

1. Step-by-step installation procedure

• Initial setup
• Verifying installation

2. Post-installation checks

• System health check
• Validating user accessibility

1. Setting up MySQL for Appian

• Database creation
• User permissions and roles

2. Configuration settings

• Tuning MySQL for Appian
• Ensuring data integrity

1. Web server choices for Appian

• Choosing between Apache, Tomcat, etc.
• Compatibility checks

2. Configuration and tuning best practices

• Adjusting server settings
• Load balancing and traffic management

1. Managing applications

• Deploying new applications
• Version control and updates

2. Setting up user roles and permissions

• Role-based access control
• User management

1. Document management in Appian

• Uploading and categorizing documents
• Access control for documents

2. Managing other content types

• Handling images and videos
• Organizing non-document content

1. Importance of checkpoints

• Why use checkpoints?
• Best scenarios for checkpointing

2. Creating and managing checkpoints

• Setting up checkpoints
• Restoring from checkpoints

1. Backup strategies and best practices

• Daily vs. weekly backups
• Offsite backups

2. Restoration procedures

• Restoring from backups
• Data integrity checks after restoration

1. Delving into advanced setup options

• Fine-tuning the database
• Custom integrations

2. Fine-tuning for optimal performance

• Monitoring performance metrics
• Implementing feedback loops

1. Monitoring system performance

• Tools for performance metrics
• Identifying bottlenecks

2. Tips for enhancing system responsiveness

• Caching strategies
• Optimizing server performance

1. Managing multiple sites in Appian

• Multi-site setups
• Data synchronization

2. Site-specific configurations

• Setting up site-specific rules
• Customizing user interfaces per site

1. Tools for system health checks

• Utilizing Appian's built-in tools
• Third-party tools and integrations

2. Monitoring best practices

• Setting up automated alerts
• Regular system audits

1. Planning maintenance windows

• Scheduling downtimes
• Informing stakeholders

2. Procedures for safe upgrades

• Backup before upgrade
• Testing post-upgrade

1. Common issues and their resolutions

• Frequently encountered errors
• Resolution steps

2. Best practices for troubleshooting

• Using logs for diagnosis
• Collaborative troubleshooting

1. When to contact technical support

• Identifying issues beyond local resolution
• Escalation procedures

2. Efficiently liaising with support teams

• Providing necessary information
• Following up on support tickets.