Pega Corporate Training Course

Edstellar's instructor-led Pega training equips businesses with expertise in Pega's low-code platform. Automate processes, deliver exceptional experiences, and drive digital transformation. Boost efficiency and achieve business success with our expert-led training.

26 - 30 hrs
Instructor-led (On-site/Virtual)
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Pega Training

Drive Team Excellence with Pega Corporate Training

On-site or Online Pega Training - Get the best Pega training from top-rated instructors to upskill your teams.

PEGA is a leading technology platform specializing in digital process automation and customer engagement. It provides organizations with a low-code, high-productivity environment to build and deploy enterprise applications rapidly. PEGA combines business process management (BPM), customer relationship management (CRM), and robotic process automation (RPA) capabilities into a unified platform.

Edstellar's instructor-led PEGA Training Program features case management, workflow automation, AI-driven decision-making, omnichannel customer engagement, real-time analytics, and integration capabilities. It enables organizations to create dynamic and personalized user interfaces, automate complex business processes, and integrate with various systems and data sources.

How does the PEGA Training Program benefit organizations?

  • Streamline business processes through automation and optimization
  • Enhance customer experiences with personalized engagement and seamless interactions
  • Drive operational excellence by reducing manual effort and improving productivity
  • Enable digital transformation by leveraging PEGA's capabilities for process automation, data integration, and real-time analytics
  • Empower employees to build and customize applications using PEGA's low-code tools
  • Bridge skill gaps by providing comprehensive training on PEGA's core concepts and advanced topics
  • Customizable training program to align with the unique business needs of organizations
  • Foster a culture of innovation and agility within the organization
  • Improve operational efficiency and reduce costs through automation and optimized workflows
  • Stay ahead of the competition by embracing digital technologies and market demands

Pega Training for Employees: Key Learning Outcomes

Develop essential skills from industry-recognized Pega training providers. The course includes the following key learning outcomes:

  • Design and implement PEGA applications using low-code tools
  • Automate business processes and improve operational efficiency
  • Apply best practices and industry standards in PEGA development
  • Leverage PEGA's integration capabilities for seamless data exchange
  • Create responsive user interfaces for enhanced customer experiences
  • Configure and customize PEGA applications to meet specific requirements

Key Benefits of the Training

  • Get your teams trained by experienced and expert instructors
  • Assessments to evaluate the understanding and application of the training outcomes
  • Post-training support, including access to resources, materials, and doubt-clearing sessions
  • The training schedule that minimizes disruption and aligns with the operational requirements
  • Training methodology includes a mix of theoretical concepts, interactive exercises, and group discussions
  • Specialized tools and cutting-edge techniques are used for driving tangible results and impact within the organizations
  • Flexibility in program duration, training format, and the ability to tailor the content to align with the organization's unique needs and goals

Pega Training Topics and Outline

This Pega Training curriculum is meticulously designed by industry experts according to the current industry requirements and standards. The program provides an interactive learning experience that focuses on the dynamic demands of the field, ensuring relevance and applicability.

  1. Overview of PEGA platform and its features:
    • Introduction to PEGA's low-code platform
    • Understanding the benefits of PEGA for application development
    • Exploring the capabilities of PEGA for process automation and customer engagement
  2. Introduction to PEGA development environment:
    • Navigating the PEGA development portal and workspaces
    • Understanding the key components of the PEGA interface
    • Getting familiar with the tools and resources available in PEGA
  3. PEGA rules and rule types:
    • Understanding the concept of PEGA rules and their role in application development
    • Exploring different types of PEGA rules, such as activities, data transforms, and validations
    • Learning how to create and configure PEGA rules for specific use cases
  4. PEGA application architecture:
    • Understanding the layered architecture of PEGA applications
    • Exploring the role of rulesets and ruleset versions
    • Getting acquainted with the different layers of rules and their impact on application behavior
  1. Business Process Management (BPM) Overview:
    • Understanding the fundamentals of BPM and its importance in organizational processes
    • Exploring the benefits of implementing BPM in PEGA applications
    • Learning about the key components of a BPM system and their interactions
  2. PEGA project implementation methodology:
    • Understanding the different phases of a PEGA project lifecycle
    • Exploring PEGA's Agile-based project implementation approach
    • Learning how to plan, execute, and monitor a PEGA project effectively
  3. Class structures and inheritance in PEGA:
    • Understanding the concept of class structures in PEGA
    • Exploring class inheritance and its implications on rule resolution
    • Learning how to create and configure PEGA classes for data modeling and application development
  4. Creating and configuring PEGA classes:
    • Learning how to create new classes in PEGA
    • Defining class properties and their attributes
    • Configuring class access and security settings
  1. Data modeling in PEGA:
    • Understanding the importance of data modeling in building robust PEGA applications
    • Exploring the PEGA data model and its components
    • Learning about data modeling best practices in PEGA
  2. PEGA data types and properties:
    • Exploring different data types available in PEGA
    • Creating and configuring properties to store data in PEGA
    • Understanding the concept of property types and their usage in PEGA applications
  3. Defining relationships between data objects:
    • Establishing relationships between classes and properties in PEGA
    • Understanding the different types of relationships, such as embedded properties and page lists
    • Learning how to configure data relationships to represent complex data structures
  4. Data validation and rules in PEGA:
    • Implementing data validation rules in PEGA applications
    • Configuring property constraints and validation conditions
    • Learning about rule availability and how it affects data validation
  1. Process flows in PEGA:
    • Understanding the concept of process flows and their role in PEGA applications
    • Designing and configuring process flows using PEGA Flow Designer
    • Defining flow actions and their associated assignments
  2. Designing and configuring flow actions:
    • Creating flow actions for user interactions within process flows
    • Configuring flow action properties, such as visibility and validation
    • Mapping flow actions to appropriate assignments and processes
  3. Service Level Agreements (SLA) in PEGA processes:
    • Understanding SLAs and their importance in managing process timelines
    • Defining SLA rules and associating them with process flows
    • Monitoring and enforcing SLA compliance in PEGA applications
  4. Exception handling in process flows:
    • Identifying potential exceptions and error conditions in process flows
    • Implementing error handling mechanisms, such as exception paths and error flows
    • Configuring error notifications and escalations for effective resolution
  1. Designing user interfaces using PEGA UI components:
    • Overview of PEGA's UI components and their purpose
    • Creating and customizing forms, harnesses, and sections in PEGA
    • Utilizing dynamic layouts and responsive design for adaptable user interfaces
  2. Configuring and customizing forms, sections, and layouts:
    • Adding fields, labels, and controls to forms and sections
    • Configuring validation and formatting options for user input
    • Customizing layouts and styling to enhance the user experience
  3. User input validation and error handling:
    • Implementing client-side and server-side validation rules
    • Validating user input against defined business rules and constraints
    • Handling validation errors and providing meaningful error messages to users
  4. Personalizing user interfaces based on user roles and preferences:
    • Implementing role-based UI customization in PEGA
    • Configuring dynamic UI rendering based on user profiles and permissions
    • Enabling user-specific settings and preferences for a personalized experience
  1. Decision rules overview:
    • Understanding the concept of decision rules in PEGA
    • Exploring the different types of decision rules, such as decision tables and decision trees
    • Utilizing decision rules to automate and streamline decision-making processes
  2. Creating decision tables and decision trees:
    • Designing decision tables to define conditions and corresponding actions
    • Configuring decision trees for hierarchical decision-making scenarios
    • Incorporating decision rules into process flows and case management
  3. Implementing business rules using decision rules:
    • Defining business rules using decision rules to enforce organizational policies
    • Configuring rule resolution and rule specialization for effective rule execution
    • Testing and validating decision rules for accuracy and reliability
  4. Integrating decision rules with process flows and user interfaces:
    • Embedding decision rules within process flow to guide decision points
    • Presenting decision outcomes in user interfaces based on decision rule evaluation
    • Creating dynamic case routing and assignment based on decision rule results
  1. Case management concepts in PEGA:
    • Understanding the fundamentals of case management in PEGA
    • Exploring the benefits of using cases to manage complex business processes
    • Identifying key components and terminology related to case management
  2. Designing and configuring case types:
    • Creating and defining case types in PEGA
    • Configuring case properties, stages, and processes
    • Defining case relationships and dependencies
  3. Case stages, processes, and subcases:
    • Understanding the concept of stages in case management
    • Configuring stages to represent different phases of case processing
    • Creating and managing subcases for handling nested processes
  4. Managing case lifecycles and case data:
    • Monitoring and tracking case progress and status
    • Implementing case lifecycle events and actions
    • Managing case data and utilizing case data integration points
  1. PRPC (PEGA Rules Process Commander) database concepts:
    • Understanding the database architecture of PEGA applications
    • Exploring the tables, schemas, and relationships in the PRPC database
    • Understanding the role of the database in storing application data
  2. Configuring database connections and data tables:
    • Establishing database connections in PEGA
    • Creating and configuring data tables to store application-specific data
    • Defining database schemas and access controls
  3. Data access and manipulation in PEGA applications:
    • Implementing data access rules to retrieve and update data
    • Configuring data pages for efficient data retrieval and caching
    • Performing data manipulation using activities and data transforms
  4. Database optimization and performance tuning in PEGA:
    • Implementing best practices for database performance optimization
    • Indexing strategies for improving query performance
    • Monitoring and analyzing database performance metrics
  1. Integrating PEGA applications with external systems and services:
    • Understanding the importance of system integration in PEGA applications
    • Configuring connectors and services to communicate with external systems
    • Exploring integration patterns and protocols (e.g., SOAP, REST)
  2. Configuring connectors and services in PEGA:
    • Configuring connectors to establish communication channels with external systems
    • Defining service rules to consume and provide data/services
    • Managing authentication and authorization for secure integrations
  3. Data mapping and transformation for integration:
    • Mapping data between PEGA and external systems using data transforms
    • Transforming data formats and structures during integration
    • Implementing data validation and transformation rules
  4. Handling integration errors and exceptions in PEGA:
    • Implementing error handling mechanisms for integration failures
    • Configuring error logging, notifications, and retry mechanisms
    • Handling exception scenarios and managing error responses
  1. Performance optimization and scalability in PEGA applications:
    • Identifying performance bottlenecks and optimizing PEGA applications
    • Implementing caching and data optimization techniques for improved performance
    • Scaling PEGA applications to handle increased user load and data volume
  2. PRPC guardrails and best practices:
    • Understanding PRPC guardrails and their role in ensuring application quality and maintainability
    • Adhering to best practices and design principles for efficient and reliable PEGA applications
    • Conducting rule inspections and resolving guardrail violations
  3. Reviewing key topics and concepts from previous modules:
    • Recapitulating important concepts and techniques covered in earlier modules
    • Revisiting key aspects of PEGA development, data modeling, process flows, and decision rules
    • Consolidating knowledge and reinforcing understanding through revision exercises and discussions
  4. Preparing for PEGA certification and real-world application development:
    • Exploring the PEGA certification process and requirements
    • Understanding the benefits of PEGA certification for career advancement
    • Gaining insights into real-world application development scenarios and best practices
  1. Introduction to activities in Pega:
    • Understanding the role of activities in Pega application development
    • Exploring the different types of activities and their purposes
    • Learning how activities interact with other Pega components
  2. Creating and configuring activities:
    • Creating new activities in Pega
    • Defining input and output parameters for activities
    • Configuring activity steps and their execution order
  3. Data manipulation and integration in activities:
    • Performing data manipulation operations within activities
    • Accessing and modifying data from Pega data sources
    • Integrating activities with external systems and services
  4. Decision-making and flow control in activities:
    • Implementing decision-making logic using if-else and switch conditions
    • Applying looping and iteration techniques in activities
    • Controlling the flow of execution using connectors and decision points
  5. Error handling and exception management in activities:
    • Handling exceptions and errors within activities
    • Implementing error handling strategies, such as error logging and notification
    • Utilizing exception handling techniques to ensure smooth flow execution
  6. Activity optimization and performance tuning:
    • Optimizing activity performance for efficient execution
    • Applying best practices for activity design and implementation
    • Identifying and resolving performance bottlenecks in activities
  7. Debugging and troubleshooting activities:
    • Utilizing debugging tools and techniques to troubleshoot activity issues
    • Analyzing and resolving common errors and exceptions in activities
    • Testing and validating activities for correct behavior and desired outcomes
  8. Activity reuse and rule specialization:
    • Reusing activities across multiple rules and applications
    • Implementing rule specialization to customize activities for specific use cases
    • Managing activity dependencies and versioning

This Corporate Training for Pega is ideal for:

What Sets Us Apart?

Pega Corporate Training Prices

Elevate your team's Pega skills with our Pega corporate training course. Choose from transparent pricing options tailored to your needs. Whether you have a training requirement for a small group or for large groups, our training solutions have you covered.

Request for a quote to know about our Pega corporate training cost and plan the training initiative for your teams. Our cost-effective Pega training pricing ensures you receive the highest value on your investment.

Request for a Quote

Our customized corporate training packages offer various benefits. Maximize your organization's training budget and save big on your Pega training by choosing one of our training packages. This option is best suited for organizations with multiple training requirements. Our training packages are a cost-effective way to scale up your workforce skill transformation efforts..

Starter Package

125 licenses

64 hours of training (includes VILT/In-person On-site)

Tailored for SMBs

Most Popular
Growth Package

350 licenses

160 hours of training (includes VILT/In-person On-site)

Ideal for growing SMBs

Enterprise Package

900 licenses

400 hours of training (includes VILT/In-person On-site)

Designed for large corporations

Custom Package

Unlimited licenses

Unlimited duration

Designed for large corporations

View Corporate Training Packages

This Corporate Training for Pega is ideal for:

Edstellar's instructor-led PEGA Training Program is designed for organizations/learning and development departments and HR teams looking to upskill their business analysts, project managers, system architects, developers, operations managers, and customer engagement managers.

Prerequisites for Pega Training

PEGA Training Program requires a basic understanding of web services to advanced integrations, computer programming concepts, and familiarity with software development methodologies.

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Bringing you the Best Pega Trainers in the Industry

The instructor-led Pega Training training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Pega practices.

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