Corporate Operational Excellence Training Course

1. The OPEX Framework, Principles, Benefits

1. Defining the Operational Excellence Framework
2. Core Principles of OPEX
3. Realizing the Benefits of Operational Excellence

2. Elements of Strategic Approach

1. Key Components of a Strategic Approach in OPEX
2. Aligning OPEX Strategies with Business Objectives

3. Scorecard, Strategy Map

1. Developing Effective Scorecards for Performance Measurement
2. Designing Strategy Maps for Clear Strategic Communication

4. Balanced Scorecard (BSC)

1. Implementing BSC for Strategic Management
2. Linking BSC to Operational Goals and Objectives

5. Strategy Map

1. Crafting Strategy Maps to Visualize Goals and Strategies
2. Integrating Strategy Maps with Overall Business Planning

6. Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)

1. Overview of ISO Standards and Their Importance
2. Integrating Quality, Environmental, and Safety Management Systems
3. Benefits of Adopting Integrated Management Systems for OPEX

1.Project Pipeline Development and Prioritisation

1. Identifying and Selecting Projects for the OPEX Pipeline
2. Prioritizing Projects Based on Strategic Alignment and Impact

2. Overview of PM Lifecycle

1. Stages of the Project Management Lifecycle
2. Best Practices for Each Stage of PM Lifecycle

3. Business Case Proposal

1. Crafting Compelling Business Case Proposals
2. Justifying Projects Through Effective Business Cases

4. Project Planning Toolbox – WBS, Gantt Chart, Risk Management etc.

1. Utilizing Work Breakdown Structure for Detailed Planning
2. Scheduling Projects with Gantt Charts
3. Identifying and Mitigating Risks in Project Management

5. Project Execution & Monitoring

1. Strategies for Effective Project Execution
2. Monitoring Project Progress and Performance

6. Project Closure

1. Best Practices for Closing Projects
2. Learning from Project Post-Mortems and Reviews

1. Continuous Improvement

1. Principles of Continuous Improvement
2. Tools and Techniques for Continuous Improvement

2. Improving Cross-functional Processes – SIPOC, Swimlane

1. Mapping Processes with SIPOC for Clarity and Efficiency
2. Using Swimlane Diagrams for Cross-functional Process Improvement

3. Finding & Eliminating Wastes

1. Identifying Wastes in Processes
2. Strategies for Waste Elimination

4. Reducing Costs of Quality (COQ)

1. Understanding Cost of Quality and Its Impact
2. Techniques for Reducing COQ

5. A3 Problem Solving, DMAIC & PDCA Cycle

1. Implementing A3 Problem Solving in OPEX Initiatives
2. Applying DMAIC and PDCA for Process Improvement

6. Theory of Constraints (TOC)

1. Fundamentals of TOC
2. Applying TOC to Identify and Address Bottlenecks

1. Lean Management 4P Framework

1. Exploring the 4Ps: Philosophy, Process, People, and Problem Solving

2. The 14 Principles of Lean Organization

1. Detailing Each Principle and Its Application in Lean Management

3. Tools Selection and Use – Idea Generation, Data Analysis, Decision Making

1. Selecting the Right Tools for Specific Lean Objectives
2. Applying Tools for Effective Idea Generation, Analysis, and Decision Making

4. Total Productive Maintenance (TPM)

1. Implementing TPM for Maximizing Equipment Effectiveness

5. Visual Management – 5S, Kanban

1. Utilizing 5S for Workplace Organization
2. Implementing Kanban for Workflow and Inventory Management

1. Change Leadership

1. Leading Change in the Context of Operational Excellence

2. Conflict Resolution

1. Techniques for Resolving Conflicts in a Lean Environment

3. Consensus Building

1. Strategies for Building Consensus Among Teams

4. Motivating Individuals

1. Techniques for Motivating Team Members Toward Continuous Improvement

5. Team Building

1. Building High-Performing Teams in an Operational Excellence Framework