Azure Administrator Trainer in Bengaluru
About Mohammed
Mohammed, a highly motivated and experienced Technical Trainer with expertise in Azure Administration, Emotional Intelligence, Microsoft 365 Security Administration, and Azure Solutions Architecture. With over 1 year of experience in delivering engaging and effective technical training, Mohammed possesses a strong passion for teaching and mentoring, combined with a deep understanding of the latest technologies, software, and applications.
Mohammed has an impressive track record of developing and delivering successful technical training programs, workshops, and seminars that cater to diverse audiences. His ability to quickly assess the technical knowledge of his audience, identify knowledge gaps, and create tailored training solutions sets him apart. Mohammed's training approach focuses on bridging these gaps, ensuring that participants gain the skills and knowledge necessary to excel in their roles. Proficient in a variety of instructional delivery methods, Mohammed is adept at using online, in-person, and blended approaches to maximize learning outcomes. His engaging teaching style fosters a positive and interactive learning environment, encouraging participants to actively participate and apply their knowledge.
With a combination of technical expertise, teaching acumen, and a genuine passion for empowering others, Mohammed is dedicated to helping individuals and organizations navigate the complexities of the ever-evolving technological landscape.
Mohammed is a Corporate Trainer For
Azure Solutions Architect Expert
Emotional Intelligence
Azure Administrator
Microsoft 365 Security Administration
Work Experience
IT Service Desk Technician
Roles & Responsibilities
- Performed post-resolution follow-up with L1 and L2 Technicians as required, ensuring that issues were resolved to end-users satisfaction and documenting any additional steps taken
- Conducted preventive maintenance tasks, such as checking and cleaning servers [Storage for Windows], to proactively identify and address potential issues before they impact system performance
- Managed various IT systems and applications, including VMs, Active Directory, Azure Active Directory, Teams, and HR applications, ensuring smooth operation and availability to end-users
- Administered Exchange servers, handling tasks such as user management, mailbox configuration, and troubleshooting email-related issues
- Managed M365 security, ensuring implementing and maintaining security measures and policies to protect organizational data and systems.
- Provided in-house training to new hires, equipping them with the necessary knowledge and skills to perform their IT-related tasks effectively and efficiently
Helpdesk Associate
Roles & Responsibilities
- Provided 24/7 rapid response to customer-impacting incidents and monitored queues for self-service incidents, ensuring prompt resolution and minimizing customer downtime
- Managed Exchange Administration tasks, including user account setup, email configuration, and troubleshooting email-related issues to ensure smooth communication for clients
- Assisted in O365 Security Administration tasks, implementing security measures, managing user access permissions, and resolving security-related incidents to maintain data integrity and protect sensitive information
- Supported SAP App installation and module management, ensuring smooth deployment of new modules and providing technical assistance to users, enhancing their experience with the SAP syste
- Prepared outage and Root Cause Analysis (RCA) reports, conducting thorough investigations into system failures, identifying the underlying causes, and documenting recommendations for preventive measures
- Performed daily health checks and communicated the findings to management, both within the Customer Service Center (CSC) and clients, ensuring proactive monitoring of systems and prompt resolution of any potential issues
Corporate Trainer
Roles & Responsibilities
- Conducted training sessions using various modes such as Instructor Led Training, Distance Learning, On-Site, and Video Making to deliver comprehensive training on specialized topics, including AZ-900, AI-900, AI-102, AZ-104, AZ-500, AZ-305, SC-300, MS-100, MS-500, MS-700, MS-900, and MS-030
- Acted as a moderator for Microsoft webinars and cloud events, facilitating discussions and ensuring a smooth flow of information during the sessions
- Designed engaging PowerPoint presentations (PPT) for training purposes, incorporating relevant content and visual aids to enhance the learning experience
- Provided employees with surveys to gather feedback and evaluate the effectiveness of the training sessions, allowing for improvements and identifying any necessary changes
- Prepared hard copies of training materials, including module summaries, videos, and presentations, to enhance learning and create an enjoyable class environment
- Leveraged my expertise in Microsoft technologies to deliver high-quality training and support to corporate clients, ensuring their understanding and proficiency in the subject matter
Skills
Education
Accounting & Finance
Projects
Azure Migration
Posts
Azure Migration
Courses
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