Business Communication Skills Trainer in Abu Dhabi
About Sarah
Meet Sarah, a seasoned Business Communication Skills trainer with 13+ years of experience in the field. As a Communication & Learning expert, Sarah has dedicated her career to empowering individuals and organizations by refining essential communication skills. With a robust background in internal and corporate communications and extensive experience in learning and people management, Sarah has become a trusted advisor for companies seeking to foster growth and cultivate a positive organizational culture. Her expertise goes beyond the conventional realms of communication training, as she brings a wealth of practical knowledge and insights acquired through years of hands-on involvement in diverse professional settings.
Drawing on her decade-long journey in the training landscape, Sarah has honed her skills to deliver impactful sessions that resonate with participants at various organizational levels. She understands the nuances of effective communication within the business context and tailors her training programs to address each client's specific needs. Sarah's commitment to excellence and her ability to navigate the intricacies of communication and learning make her a valuable asset for any organization aspiring to elevate its team's communication competencies and overall performance.
Sarah is a Corporate Trainer For
Business Communication Skills
Work Experience
English Language Instructor
Roles & Responsibilities
- Coached and counseled students to enhance motivation and boost performance in English language acquisition
- Developed one-to-one relationships with customers, employees, and line management to facilitate business requirements, fostering effective communication channels
- Designed and launched a communication campaign to raise awareness about the company’s product offerings, employing an innovative strategy of utilizing a Facebook fan page for marketing value propositions
- Conducted a training needs and gap analysis for individual learners and corporate clients, recommending tailored training programs based on the findings
- Contributed as a team member responsible for executing assessment centers in Karachi, ensuring efficient and objective evaluation of language proficiency and skills
- Advised line management on various policies and collaborated with them to achieve strategic objectives while suggesting and implementing initiatives tailored to business needs for overall organizational success
Assistant Manager, Training & Communication
Roles & Responsibilities
- Analyzed, planned, designed, and executed best-in-class employee Learning & Development solutions across the organization, ensuring comprehensive training programs
- Designed and delivered in-house solutions encompassing coaching, classroom training, and action learning, contributing to a holistic approach to employee development
- Developed customized learning modules addressing competency issues in business communication, presentation skills, sales management, key account management, customer service, soft skills, and support staff etiquette and mannerisms
- Successfully managed in-house training programs, organizational communication, and culture-building initiatives, fostering a positive and collaborative work environment
- Pioneered the development of the organization's first Orientation Program, enhancing the onboarding experience for new employees
- Collaborated closely with various trainers, both local and international, to design an in-house training calendar, meeting the diverse training needs of the organization and promoting continuous learning
Assistant Manager - Training
Roles & Responsibilities
- Served as executive editor for developing, producing, and maintaining the company's internal and external communication vehicles, overseeing the main website, marketing materials, publications, newsletters, invitations, flyers, advertisements, and annual reports
- Developed quarterly employee newsletters, conducted communication training, managed the internal employee portal, developed stories, and highlighted employee and team achievements
- Developed and maintained effective communication channels and consultation between management and employees, ensuring timely resolution of employee relations issues and fostering employee engagement
- Played a lead role in nurturing a winning corporate culture based on trust, openness, and team spirit to drive improved performance. Ensured that people initiatives were aligned with functional and organizational deliverables
- Led organizational training efforts, designing and leading training programs for production, sales, and marketing teams
- Worked with business leaders, HR colleagues, and stakeholders in a consultative approach to identify and analyze learning needs, developing learning plans to meet those needs. Provided expert advice and coaching on organizational development matters to business leaders, HR colleagues, managers, and employees
Regional Deputy Manager - Training
Roles & Responsibilities
- Oversaw the effective execution of the ELD program within the Southern region, specifically in Karachi, Hyderabad, Sukkur, and Quetta. Ensured adherence to program guidelines and standards
- Developed and customized ELD training units to cater to the unique requirements of the School Group and Region. Ensured that the content aligned with the educational institutions' specific needs in the designated area
- Conducted training sessions and offered ongoing support to School Management ELD teams, facilitating their understanding of the program. Enabled teams to implement effective strategies and activities to enhance English language proficiency
- Performed regular observations and evaluations of the ELD program to assess its effectiveness. Identified areas for improvement and implemented changes to enhance the program's overall quality
- Took charge of the ELD programs in outstation branches, including recruiting and training facilitators. Ensured consistency in program implementation across all locations
- Organized bi-monthly meetings at the Regional Office with team members to discuss progress, address challenges, and provide a platform for collaborative problem-solving. Fostered effective communication and teamwork within the regional ELD team
AVP-Manager HR Communications
Roles & Responsibilities
- Launched an exclusive HR newsletter to showcase open and transparent communication, highlighting initiatives, accomplishments, and updates in HRMG and fostering a culture of information sharing.
- Developed and facilitated a comprehensive Employee Engagement strategy for all countrywide branches, staff colleges, and Head Office staff, enhancing organizational morale and creating a positive work environment.
- Managed NBP's first-ever HR-focused intranet page, serving as the One-Stop shop for all HR updates and matters, ensuring efficient communication and accessibility for employees across the organization.
- Served as the editor for all notifications, memos, and organizational announcements from HRMG, maintaining consistency in communication and adhering to corporate messaging standards.
- Spearheaded the development of a Diversity & Inclusion strategy aligned with SBP directives and best market practices, with a special focus on Persons With Disabilities and women, contributing to a more inclusive workplace.
- Successfully managed marketing collateral for all HR workshops and initiatives, job fairs, career fairs, and NBP sponsorships in conferences and workshops, effectively promoting the organization's HR initiatives and brand presence.
- Additionally, played a key role in developing content, including talking points, speech writing, and Q&As, for knowledge-sharing initiatives on local and international HR forums with NBP senior management, enhancing the organization's thought leadership in the HR domain
Corporate Trainer
Roles & Responsibilities
- Create engaging and effective corporate communication training programs by identifying the organization's needs and tailoring content to address those requirements
- Conduct interactive and dynamic training sessions, utilizing various instructional methods to ensure participant engagement and comprehension of corporate communication concepts and skills
- Continuously research and stay informed about the latest trends and best practices in corporate communications to integrate relevant and cutting-edge content into training programs
- Regularly assess participants' progress and understanding through evaluations and feedback mechanisms. Provide constructive feedback to help individuals improve their communication skills within the corporate context
- Adjust training materials and approaches based on feedback and changing organizational needs. Stay adaptable to evolving communication technologies and tools to ensure training content remains relevant
- Work closely with HR departments, management, and other stakeholders to align training programs with corporate strategy. Collaborate on identifying communication challenges and tailoring solutions to meet specific organizational objectives
Skills
Education
Institute of Business Management
Projects
Posts
Courses
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